Wer verwendet Geo?

Kleine bis große Unternehmen in der Handel- und Dienstleistungsbranche.

Was ist Geo?

Geo macht das Außendienstmanagement ganz einfach. Unternehmen können mobile Mitarbeitende einfach verwalten, Aufträge in Echtzeit planen und verfolgen, am selben Tag vor Ort Angebote und Rechnungen erstellen. Mit Geo können Bürofachkräfte und Außendienstpersonal zusammenarbeiten und in Echtzeit Auftragsinformationen austauschen, doppelte Einträge und kostspielige Fehler vermeiden, und bereits vorhandene smarte Geräte verwenden. Dies bedeutet einen geringeren Zeitaufwand für die Administration, erhöhte Rentabilität und mehr zufriedene Kundschaft. Eine kostenlose 7-Tage-Testversion ist verfügbar.

Geo – Details

Geo

https://geoworkforcesolutions.com/geo/

Gegründet 2009

Geo – Preisübersicht

Geo bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Geo findest du unten.

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Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Geo Funktionen

Field Service Management Software
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online-Stechuhr
Routing
Terminplanung
Versandmanagement
Vertragsmanagement
Zahlungseinzug im Außendienst

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Geo – Nutzerbewertungen

Zeigt 5 von 49 Nutzerbewertungen

Gesamt
4/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.2/5
Funktionen
3.7/5
Preis-Leistungs-Verhältnis
3.9/5
Bronie N.
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.9.2016

"Geoop appraisal"

Kommentare: Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll.
Has met most of our expectations.

Vorteile: Customer detail provision,
Timesheet report
Audio feature

Nachteile: Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal.
Inventory not on app itself only oline.
Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 21.9.2016
Verifizierter Rezensent
Business Manager
Bau, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 27.11.2019

"Full Disclosure"

Kommentare: Attempted to cancel our subscription with Geo Op earlier this month, received emails and phone calls however system still active. When queried was advised no record received. Provided all information to be advised our request had now been discovered and a terms and conditions link advising we need to continue to pay for the service for another 90 days - when queried was emailed the following -
"Yes we will continue to charge you until your schedule cancellation (Feb 2020). The new 90 days process is for us to be able to track our cancellation requests and avoid any misses"
By all means utilise if it suits your purpose just be aware you need to subsidise their inability to track cancellation requests.......

Vorteile: Scheduling process, loading jobs, note taking

Nachteile: needed more complex program that allows interaction/export match with our suppliers systems

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 27.11.2019
Ken T.
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 25.10.2016

"This is a Great program that has helped our business with organization and billing"

Kommentare: We are a small Electrical and Solar Contractor with 13 employees. We us Geop to schedule and track small jobs and service work. As the jobs come in they are entered into Geop and the service technicians can see the pending jobs or scheduled jobs and plan their days accordingly.

Vorteile: This program has everything we were looking for from Customer lists with addresses and mapping software, Ability for a secretary to enter and assign work remotely, Complete parts list to draw from. and ability to schedule return visits.

Nachteile: We are disappointed in the amount of time it takes to compile a list of part used on a job. The search interface is clumsy and needs to have contact with the internet all the time as the parts list is not on the device. There needs to be a quicker easier way to add parts to the job. Customer list as well is not stored on the device and needs to be connected to the internet .

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 25.10.2016
Andrew P.
Baumaterial
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 28.9.2015

"Unreliable, has so much potential but always having issues with tech support"

Kommentare: I have been using geeop for over a year and nothing but issues and just having to find work arounds. I give the tech support (Daniel) credit that they acknowledge the issues quickly but getting them fixed can take days or weeks. 1) today is Monday, our busiest day for scheduling and geoop is down again, i can't create any jobs, i can't assign any staff and nothing is saving. This would be a once a fortnight occurence 2) The app has delays, you can update a status in desktop (new enquiry, booked etc) and it may not change in the app for hours, even when refreshed. 3) The desktop system can appear that you are logged in, when you start creating a job and then try to save it, it appears you are timed out and you have lost all that data that you have entered. 4) When you drag one visit from one day to another, the time in the lower left hand corner of the visit stays the same so it can make it confusing when letting customers know when their actual time is. - these are just 4 ongoing issues that i can think of, there have been over 30 emails to tech support from our company. It is really difficult having to work around this program and look forward to finding another solution soon for our staff. Its consumed well over an hour of our day today with no productivity and does not help streamline anything at all. The company appears to release un-tested updates that cause more issues than previous, wait for the complaints to come in then work around fixing them. Really disappointed in this software and look forward to finding an alternative, we can't keep running our business like this.

Vorteile: - integration with XERO. but even this has had its issues in the past.

Nachteile: - slow and unreliable, constant crashing
- app and desktop issues syncing (especially times and flags)
- inability to remove days from calendar (we all use macbooks with 11" or 13" small screens and you have to see SAT/SUN on the calendar) which is a wast of 20% of our screen.
- clients have to be assigned a physical address when creating them, even though we have no need for one to be entered. Each time we have to make something up.
- i could go on...

Antwort des Softwareanbieters

von GeoOp an 28.9.2015

Hello Andrew – I am very sorry to hear about the problems you have been experiencing. Yesterday we did experience some intermittent performance spikes and these have now all been resolved.

I will get our head of support to contact directly today and discuss, can you please email support@geoop.com - Attention Gareth Bristow, and include your business name and contact number so we can call you as soon as possible.

Kindest Regards
GeoOp

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 28.9.2015
David G.
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 20.9.2016

"Great work"

Kommentare: We use Geo op to manage the service dept of our company with several service techs
the mobility and ease of use has cut the paperwork down to nothing.
we run in the fitness industry and the ability to share with the clients some of the information helps to keep them happy as well.
we are managing 12 service techs and 7 office staff using the program effectively and the ability to teach new people how to use is great.

Vorteile: customer support have been prompt and taken into consideration the requests of what we needed to get out of the app and modified to suit

Nachteile: to be able to store more than one email address per client would be good

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 20.9.2016