Was ist DoctorConnect?

Multi-Channel-Terminerinnerungssystem, das in deine bestehende EMR- oder Praxisverwaltungssoftware integriert werden kann.
DOCTORCONNECT wurde entwickelt für:
1. eine Verbesserung der Patientenversorgung
2. eine deutliche Reduzierung von nicht wahrgenommenen Terminen
3. eine Erhöhung des Cashflow
4. eine höhere Büroeffizienz
5. eine höhere Patientenzufriedenheit
6. eine bessere Onlinebewertung (Healthgrades, Google+, Yelp, usw.)

Wer verwendet DoctorConnect?

Allgemeinmedizin Zahnärzte Orthopädie Psychische Gesundheit Krankenhäuser mit mehreren Fachbereichen Pädiatrien Urologie

Wo kann DoctorConnect bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • Adtel International
  • Ansässig in Carrollton, USA
  • 1994 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Bahamas und 32 weitere

Sprachen

Englisch, Spanisch

Über den Anbieter

  • Adtel International
  • Ansässig in Carrollton, USA
  • 1994 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda, Aruba, Bahamas und 32 weitere

Sprachen

Englisch, Spanisch

DoctorConnect – Videos und Bilder

DoctorConnect Software - 1
DoctorConnect Software - 2
3 weitere anzeigen
Videos zu DoctorConnect
DoctorConnect Software - 1
DoctorConnect Software - 2

Kosten ähnlicher Produkte wie DoctorConnect vergleichen

DoctorConnect

210,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
12,00 $/Monat
Kostenlose Version
Gratis Testen
10,00 $/Monat
Kostenlose Version
Gratis Testen

DoctorConnect Funktionen

  • Alarmfunktion / Benachrichtigungen
  • Anruferinnerungen
  • Berichterstattung / Analyse
  • Bestätigung / Erinnerungen
  • Drittanbieter-Integration
  • E-Mail Erinnerungen
  • Erinnerungen
  • HIPAA konform
  • Mobiler Zugriff
  • Negatives Feedback Management
  • Nutzerbewertungs-Anfrage
  • Nutzerbewertungs-Notifikation
  • Online-Buchung
  • Onlineformulare
  • Patienten-Aufnahme
  • Patienteninteraktion
  • Patientenweiterbildung
  • Persönliche Nachrichten
  • SMS-Erinnerungen
  • SMS-Nachrichtenversand
  • Self-Service Portal
  • Sentiment-Analyse
  • Terminplanung
  • Textnachrichtenversand
  • Umschuldung
  • Videokonferenzen
  • Wiederkehrende Termine
  • Überprüfung bewerten

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Bewertungen über DoctorConnect

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,8
Kundenservice
4,8
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
87%
4
9%
3
4%
Sheri
Clinical Practice Manager in USA
Psychische Gesundheitsfürsorge, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best customer service!

5,0 letzten Monat Neu

Vorteile:

It is very easy to navigate. They have the BEST customer service!! They always attend to any issues that may arise immediately and always fix to our satisfaction.

Nachteile:

Nothing at this time. We are overall very happy with this product.

Antwort von Adtel International

letzten Monat

We appreciate your business Sheri, and we hope to continue to benefit your practice for years to come.

Joshua
Operations Manager in USA
Psychische Gesundheitsfürsorge, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

DoctorConnect, great product, terrific staff, and swift customer support!

5,0 vor 2 Jahren

Kommentare: My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence. Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time). My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

Vorteile:

DoctorConnect, hands down, has saved our administrative support staff hours! The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us. We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations. We are able to catch many no shows before they happen by communicating with clients that have not previously confirmed their appt with a quick and easy text! We were able to create many pre-defined templates, based on our admin/client needs, that helped us streamline our admin communications with little to no training while increasing effective client communication with little confusion.

Nachteile:

There's not much that we don't like about DoctorConnect. One drawback is their "Waitlist" feature. From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training. Although, I did speak with their team of developers and my account manager and gave feedback that they have gladly taken and welcomed. I expect this feature to be one of their key features that will only complement its success. This automation will help save our practice more time and money once it has been perfected.

Dr Marilyn C
owner in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Contract is worthless

3,0 vor 6 Monaten

Kommentare: When I went to cancel as we were changing software systems which had a "built-in" reminder system, I sent the 90 day notification AS PER OUR CONTRACT to cancel and was told it doesn't matter and we would be billed until the end of the contract. So why put a cancellation clause in the contract? Very unhappy with [SENSITIVE CONTENT], the customer service account representative. Would not recommend this system.

Vorteile:

it was okay. Lots of problems with confirmations as our patient demographic is older and not used to texts/emails. Had to leave more messages than it was worth making my staff do extra calling.

Nachteile:

See above. Difficult to integrate with our current software system making more work

Selene
Hospitality Administrator in USA
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Effective service, with exemplary customer service!

5,0 vor 4 Jahren

Vorteile:

The software is simple to use, as it's completely automated! Any changes I want to make are easy to do myself, but if I find myself stuck, help is a quick email or phone call away. It has removed one of the most-frustrating tasks from my front desk staff-- calling patients with appointment reminders! You can do so much with this program, not only reminders-- you can ask for and display patient reviews, set up recalls for future appointments, send emergency calls/texts when the office is closed due to inclement weather (or if we're running quite behind), and more. It has saved us money, and is well worth every penny.

Nachteile:

It'd be nice to have more customization options when it comes to the Recare setup. Other than that, it's great!

Melinda
Administrator in USA
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Software

5,0 vor 11 Monaten

Vorteile:

I like that the staff can communicate with patients about their appointment. They can reschedule or cancel by text if needed.

Nachteile:

I would like to see reviews and surveys part our our package