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seit 15 Jahren bei der Softwareauswahl

Was ist DoctorConnect?

Multi-Channel-Terminerinnerungssystem, das in deine bestehende EMR- oder Praxisverwaltungssoftware integriert werden kann.
DOCTORCONNECT wurde entwickelt für:
1. eine Verbesserung der Patientenversorgung
2. eine deutliche Reduzierung von nicht wahrgenommenen Terminen
3. eine Erhöhung des Cashflow
4. eine höhere Büroeffizienz
5. eine höhere Patientenzufriedenheit
6. eine bessere Onlinebewertung (Healthgrades, Google+, Yelp, usw.)

Wer verwendet DoctorConnect?

Allgemeinmedizin Zahnärzte Orthopädie Psychische Gesundheit Krankenhäuser mit mehreren Fachbereichen Pädiatrien Urologie

DoctorConnect Software - 1
DoctorConnect Software - 2

Du bist nicht sicher, ob DoctorConnect das Richtige ist? Mit einer beliebten Alternative vergleichen

DoctorConnect

DoctorConnect

4,7 (60)
210,00 $
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Kostenlose Version
Kostenlose Testversion
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4,8 (60)
4,7 (60)
4,7 (60)
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Preisoptionen
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Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
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Kostenlose Version
Kostenlose Testversion
173
23
4,3 (1.149)
4,5 (1.149)
4,5 (1.149)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über DoctorConnect

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,8
Kundenservice
4,7
Funktionen
4,7
Preis-Leistungs-Verhältnis
4,7

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
82%
4
13%
3
3%
1
2%
Traci
Executive Director in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

DC Review or [sensitive content hidden]

5,0 vor 3 Monaten

Kommentare: Great. [sensitive content hidden] was fabulous to work with. Honestly, I wish every company had your customer service. For us, it's just some of the

Vorteile:

Customer Services and implementation. Rozell made everything easy and was always available to assist.

Nachteile:

I'd like to see a more robust texting capability that's easier to use. I'd like the texts to be able to go to a practice phone # and not a generic # not known to us. Capability of doing time-sensitive to emails to patients. The import isn't clean when sending recall; we've found ways to work with it, but would like to more easily import things for texting. I'd prefer to not have someone have to click on a link when confirming text appts.

cindi
Community Relations in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great Features - Outstanding Service!

5,0 letztes Jahr

Kommentare: The customer service with Doctor Connect is second to none! There is one person assigned to our account. [SENSITIVE CONTENT] handles our calls and questions quickly and efficiently. If we have a more complicated IT issue she follows through with all team members until problem is solved or we fully understand how to best use a feature of the program.

Vorteile:

The dashboard allows us to monitor scheduling, appointment confirmations and patient feedback/surveys all in one place. We use the dashboard as an adjunct to our EMR software and reference patient appointment status frequently throughout the day.

Nachteile:

That it is an additional software for EMR and PM.

Antwort von Adtel International

letztes Jahr

Cindi, thanks for doing a review for us. We are so happy you came back to us after trying another vendor. The prodigal child returns! We enjoy every interaction with you. Glad you added website reviews and Digital Docs to your existing Appointment Reminder Package, secure texting, surveys, and website and online reviews. We appreciate you so much.

Dr Marilyn C
owner in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Contract is worthless

3,0 vor 2 Jahren

Kommentare: When I went to cancel as we were changing software systems which had a "built-in" reminder system, I sent the 90 day notification AS PER OUR CONTRACT to cancel and was told it doesn't matter and we would be billed until the end of the contract. So why put a cancellation clause in the contract? Very unhappy with [SENSITIVE CONTENT], the customer service account representative. Would not recommend this system.

Vorteile:

it was okay. Lots of problems with confirmations as our patient demographic is older and not used to texts/emails. Had to leave more messages than it was worth making my staff do extra calling.

Nachteile:

See above. Difficult to integrate with our current software system making more work

Joshua
Operations Manager in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

DoctorConnect, great product, terrific staff, and swift customer support!

5,0 vor 4 Jahren

Kommentare: My overall experience, as a main user and implementer of the software within our practice, has been nothing but positive. They have taken time to train me and my team with excellence and diligence. Any issues or questions have been worked on and resolved almost 100% of the time within 24-hours (unless the project required more time). My account manager and every developer/IT staff member has been extremely helpful, kind, and professional.

Vorteile:

DoctorConnect, hands down, has saved our administrative support staff hours! The automated reminders work great with our EMR/EHR thanks to the great IT team to help set this up for us. We are able to save time and money by reaching our clients the way they want to be communicated with (text, call, email) while reducing no-show/cancelations. We are able to catch many no shows before they happen by communicating with clients that have not previously confirmed their appt with a quick and easy text! We were able to create many pre-defined templates, based on our admin/client needs, that helped us streamline our admin communications with little to no training while increasing effective client communication with little confusion.

Nachteile:

There's not much that we don't like about DoctorConnect. One drawback is their "Waitlist" feature. From what I was told, it's still beta. I am tech-savvy and I still have not been able to figure out how to use it in a way that it would not create my team more work or extended training. Although, I did speak with their team of developers and my account manager and gave feedback that they have gladly taken and welcomed. I expect this feature to be one of their key features that will only complement its success. This automation will help save our practice more time and money once it has been perfected.

Abigail
Clinical Director in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful features and intuitive design

5,0 vor 6 Monaten

Kommentare: The customer support is excellent and I highly recommend DoctorConnect for its features, support, and customizability.

Vorteile:

The feature our practice finds most useful is the ability to send forms to patients. This feature was particularly useful during COVID, and we still utilize it to this day. Depending on your EHR system, the forms get automatically uploaded to the patient's chart.

Nachteile:

The pricing is a bit high for the product, however the product is worth is due to the intuitive design and EHR integration. The price is not so worth it if it does not integrate with your EHR.