DoctorConnect

Awesome

Vorteile:

I like that I can send out mass notifications to patients when a doctor needs to reschedule for the day. It saves me time from having to call each patient.

Nachteile:

So far so good. I have no complaints at this time for this software. Hopefully it will stay that way.

DoctorConnect Has Transformed Our Practice

Kommentare: We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, [sensitive content hidden], who has been exceptional in ensuring that everything runs smoothly. [sensitive content hidden] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially [sensitive content hidden] who has been instrumental in addressing any technical issues we’ve encountered. [sensitive content hidden] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice!

Vorteile:

What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding.

Nachteile:

I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager [sensitive content hidden] and IT support from [sensitive content hidden], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice.

Buyer Beware!

Kommentare: Poor

Vorteile:

[sensitive content hidden], the sales rep was seemingly friendly prior to purchase.

Nachteile:

Did not integrate into my existing EHR, though the Sales Rep assured me it would. I have had the software for 3 days and never used it. The sales rep refuses to issue a refund. He states I am locked in a 1 year contract.

Operations Manager

Kommentare: We found them several years ago and from start to finish [sensitive content hidden] was there every step of the way. When we needed to make changes quick all I have to do is reach out to [sensitive content hidden]. I can count on him to get it done. Great communication not only with [sensitive content hidden] but also with any IT concerns.

Vorteile:

Their product is easy, straight forward and does exactly what you need it to do.

Nachteile:

I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did.

Great product and great price

Kommentare: We have been with DoctorConnect for many many years. We even tried another reminder system that was included in our EHR but it was terrible. We came running back to DoctorConnect!!

Vorteile:

DoctorConnect continues to add new and upated features. Super easy to use and you get your moneys worth.

Nachteile:

I think it's great. Nothing I would change at this time.