Bigcommerce

Bigcommerce

von Bigcommerce

Wer verwendet Bigcommerce?

Start-ups, KMU- und Unternehmenskunden, die Waren online verkaufen möchten

Was ist Bigcommerce?

BigCommerce ist die weltweit am schnellsten wachsende eCommerce-Plattform mit mehr als 95.000 Geschäften. Hier findest du alles, was du zum Erstellen eines erfolgreichen Online-Shops benötigst, einschließlich einer sicher gehosteten Website, eines Warenkorbs, eines Produktkatalogs und mehr. Mithilfe von Designs und Design-Features per Mausklick sind Websites ganz einfach ohne Design- oder technische Kenntnisse zu erstellen. Leistungsstarke, integrierte Tools für Marketing und Conversion-Optimierung unterstützen dich dabei, dein Geschäft auszubauen und mehr zu verkaufen.

Bigcommerce – Details

Bigcommerce

http://www.bigcommerce.com

Gegründet 2009

Bigcommerce – Preisübersicht

Bigcommerce ist verfügbar ab 29,95 $/Monat. Bigcommerce bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Bigcommerce findest du unten.

Startpreis

29,95 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Bigcommerce Funktionen

B2B-E-Commerce-Plattformen
Angebotsmanagement
Berichterstattung / Analyse
Bestandskontrolle
Bulk Ordering
Kommunikationstools
Mobiler Zugriff
Nachbestellung
SEO-Management
Versand-Management
Zahlungsoptionen
Angebotsmanagement
Auftragsmanagement
Datensynchronisation
E-Mail Marketing
Einkaufswagen
Handel in sozialen Netzwerken
Inventarverwaltung
Kanalmanagement
Katalogmanagement
Marktplatz-Integration
Mobile Commerce
Retourenmanagement
SEO-Management
Angebotsmanagement
Bestückung
CRM
Datensicherheit
E-Mail Marketing
Inventarverwaltung
Management mehrerer Geschäfte
Mobiler Zugriff
Multichannel-Marketing
Retourenmanagement
Review Management
SEO-Management
Vorlagen
Angebotsmanagement
Auftragsmanagement
E-Mail Marketing
Einkaufswagen
Inventarverwaltung
Kanalmanagement
Katalogmanagement
Kundenkonten
Mobile Commerce
Produktkonfigurator
Retourenmanagement
SEO-Management
Treueprogramm
Abgebrochene Verkaufsprozesse wiederherstellen
Bestandskontrolle
Katalogmanagement
Kreditkartenbearbeitung
Produktbewertungen / Berichte
Produktkonfigurator
Rabatt-/ Gutscheinmanagement
Retourenmanagement
Rückerstattung-Management
Steuermanagement
Versand-Management

Bigcommerce – Nutzerbewertungen

Zeigt 5 von 161 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.3/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.1/5
Rick C.
CEO
Computer-Hardware, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.5.2019

"If you are serious about growing your business, there is no other platform to consider."

Kommentare: For the most part, BC is attentive and addresses our issues. Reps change more frequently than I would like and they are not very helpful. Most aren't there long enough to learn the position. The core staff and the support team are second to none. There is not one weak link on the support team. You will not understand how important this is until you need help from another provider and wait 30 minutes to talk to someone who knows less about the product than you and learned English as a second or third language.

Vorteile: BigCommerce Support is not only the best there for an e-commerce platform. It is the single best support compared to every provider I have ever used. They answer the phones quickly. The person who picks up the phone knows what he/she is doing. Calls never have to be escalated and the issue is (almost) always resolved. My issues are normally fixed within 10 minutes of picking up the phone to dial. BC doesn't waste your time. PCI compliance was a big part of why we moved. BC takes it all on. We no longer have to provide scan reports or do any paperwork. Consistent conversion rates - there are few ups and downs. I can depend on my site to be functional. Adding products, categories and landing pages is simple. 2 months after moving to BigCommerce I let my entire development team go. We no longer needed any of them. Training an employee to add products takes just a few minutes.

Nachteile: Some things seem to take forever to get done. 301 redirects are difficult to manage and a fix has been in and out of the works for years. Product page load times can exceed 1000ms. Mobile PageSpeed is big in Google's eyes and we are slower than average.

  • Quelle des Nutzers 
  • Bewertet am 6.5.2019
Mark K.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 21.2.2020

"Bigcommerce edged out the competition for my online store."

Kommentare: I tried several shopping cart e-commerce solutions and found that Bigcommerce suited my needs the most. I ended up using a free style template and customized it myself saving me a lot of money. Online and phone support are top notch!

Vorteile: The ease of use was a major factor in my decision to go with Bigcommerce. There are many choices out there for online retailers to build their storefront. I liked the ease of customization and the large amount of standard features. Their integration with online marketplaces and social media really saves a lot of time.

Nachteile: There is an annual sales cap that I'm worried about, but when I get to that point I will just upgrade the service to where I need it. There are not enough free store style templates available. Custom styles get very costly. Some features that should be standard are non existent.

  • Quelle des Nutzers 
  • Bewertet am 21.2.2020
Joe A.
Marketing Manager
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 4.2.2020

"Good platform depending on your business needs."

Kommentare: We use Bigcommerce to run our E-commerce business. Overall, we are satisfied with the platform and it gets the job done.

Vorteile: The layout is fairly easy to navigate and the support team is helpful when we have issues. We went with Bigcommerce because we were having issues with Shopify with the timing and capturing of payments.

Nachteile: Bigcommerce is very limited in design options when compared to platforms such as Shopify, Wordpress and Magento. I would recommend going with one of them depending on your business needs.

  • Quelle des Nutzers 
  • Bewertet am 4.2.2020
Chad W.
Front-End Developer
Internet, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 18.11.2018

"Easy to make basic sites, difficult to do more"

Kommentare: It does the basics well, but there are plenty of e-commerce platforms out there that outperform BigCommerce. In my experience Shopify is better than BigCommerce is every way. I even prefer WordPress with WooCommerce to this.

Vorteile: BigCommerce does make it easy to list and sell products online. The product manager is pretty comprehensive, and most of the pages are made for you - including the home page. It includes several SEO features out of the box, which encourages users to make higher quality listings that will sell easier. There are many custom themes for Bigcommerce, and most of them look great. The interface has gotten a much needed facelift in the past few years.

Nachteile: If you're trying to do more than the basics, Bigcommerce (BC) is difficult to work with. App extensions are present, but nowhere close to the breadth and depth of functionality available to WordPress. They do have a theme editor, but it requires tricky setup and command-line actions to update. Compared to Shopify's theme editor which is all in-browser, the BC theme editor is lacking. Documentation is available, but I found myself scrounging around on forums for many basic features not listed in the docs. The in-browser theme editor is buggy and unreliable. For editing static pages, BC's WYSIWYG editor is meager and unnecessarily strict. The linter strips out perfectly valid code (like blank divs), and there's no way to include CSS on a page – meaning that any @media queries or breakpoints have to clutter up the main CSS file. There are very limited options editing your home page, and almost no options to edit your shop pages. And maybe it's just the theme we started using, but the pages load VERY slowly. It takes several seconds to asynchronously load the page content, so javascript running on a product page may not run for 3-4 seconds after the user lands! Not ideal The email editor is painful. We found ourselves designing in mailchimp and copy/pasting into BC when done. There's no way to send a test email either, do you have to complete an order each time you want to see that updated order email. I mentioned the interface is better, but it's still quite buggy.

  • Quelle des Nutzers 
  • Bewertet am 18.11.2018
Ron C.
Manager
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.12.2019

"Some Ups and Downs, but I'm a Loyal User All the Same"

Kommentare: I signed up when they were fairly new to the market, and have seen the company change hands, grow, and make changes to the product. It's not been a perfect experience, but I've never really considered changing platforms because of any issues I've had. At the end of the day, BigCommerce lets me run my site without having to think too much about the web-side of things.

Vorteile: I love the general ease of use on the front end, while having a massive amount of control on the back end. Pricing has gone up over the years, but has always been fair in my opinion. With BigCommerce, I was able to single handedly set up my own online shop, add products, design the site based on their templates, and then stop back and focus on the day-to-day tasks of running a business.

Nachteile: Their inability to have a robust iPhone app or even a truly useable mobile admin site is inexcusable in 2019. Customer service is usually good, but I've also had some fairly rough experiences.

  • Quelle des Nutzers 
  • Bewertet am 19.12.2019