Pet Food Frequent Buyer Program
von ZOOZ Solutions
Wer nutzt diese Software?
Reward management solution for small and medium-sized enterprises which helps with customer loyalty programs.
Durchschnittliche Bewertung15 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Startpreis $20/Monat
- Preisinformationen $20 per user per month
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support währen der Geschäftszeiten
Angaben zum Hersteller
- ZOOZ Solutions
- Gegründet 2007
Pet Food Frequent Buyer Program Funktionen
- Kundentreuesystem ohne Karten
Die hilfreichsten Reviews für Pet Food Frequent Buyer Program
Bewertet am 4.2.2015
Don't know how we lived without it!
We were working with boxes and boxes of frequent buyer cards, which were by far the worst part of our jobs. We hated them. Clients not knowing which brand they use, or which name it was under, or both...or the card just being mis-filed, spending minutes just looking for a single card could be sooo frustrating.
Someone mentioned Zooz to me and I immediately looked into and purchased. What a blessing! The transition over was quite a feat since we transferred thousands of cards over in batches, working from home at night to get it done. That was the hard part...but SO worth it.
Being able to search by name or phone number, see every brand a customer has purchased and when, being able to put all vendor rules in one place...it's priceless.
It looks neat and orderly and is easy to use.
Staff need to be trained on use for sure since it's not completely foolproof (you need to make sure to select the correct product and size from drop down menus), but it's not rocket science. You just need to pay attention to details. We had our staff use the buddy system for a while so that mistakes were very limited until everyone had a good understanding of the system.
Cons: not able to really delete entries that were made in error, instead they are "hidden". We get around this by renaming the entry so we know where to find it and then overwrite it with a new customers info . Only problem with that is it's a bit over the staffs ability when in the middle of adding new clients so it rarely gets done. Would like to have an option in the Level 1 area to actually delete unwanted cards.
Pros: Everything else! And, the service and response I've received to my inquiries, additions, and suggestions is out of this world. Like REALLY great, REALLY fast service.
We LOVE Zooz! I have no regrets about moving the Frequent Buyer system over to Zooz and actually don't know that we would have been able to continue doing FB at all had this not come to us.
Bewertet am 30.1.2015
Kommentare: We have used this program for several years now, and have found it very useful, easy to use and great for our customers to know how many bags they have bought. Whenever we have had a question about something we have had instant answers and suggestions that we have used. In the 'old days', we would have a box for each Vendor with a card for each customer. If they forgot what they were using, we would have to go through each box. Very time consuming!! Now they just give us their phone number, and their card comes up immediately. We use it for pet food, but it could be used for any product where people are repeat customers.