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One Touch EMR
Was ist One Touch EMR?
Cloudbasiertes EMR, das von Ärzten für Ärzte entwickelt wurde. Das Tool umfasst integrierte Fax-, eRx- und elektronisches Labor und Bestellungen, iPad-Fotos/Klinikfotos mit dem Free Draw-Tool für Anmerkungen. MU I und II zertifiziert, HIPAA-konform, ICD-10-kompatibel. Läuft auf Desktop, Laptop, iPad und in allen Browsern. Voll funktionsfähige iPad-App. Schnelles Dokumentieren von Freitext, Klick mit der Maus und Dragon Medical Diktat. Anpassbar mit einer Bibliothek von Vorlagen für viele Fachgebiete. Geeignet für kleine bis mittlere und große Praxen mit mehreren Standorten.
Wer verwendet One Touch EMR?
OneTouch richtet sich an kleine, mittlere und standortübergreifende Praxen, die eine mobile, cloudbasierte Anwendung bevorzugen, die leicht und dennoch robust ist und sich nach Fachgebiet, Praxis und Nutzer anpassen lässt.
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Bewertungen über One Touch EMR
best i have seen
Kommentare: you can tell the product was designed by a doctor, workflow is familiar, and helps me document faster with my patients
Excellent product, great customer service
Vorteile:
Great product, ease of use, most of the time intuitiv. Cloud base and can be accessed through my android phone. Easy to upload and edit PDF documents and forms, can upload pictures too . I didn't use all the included features and there are tons of them. Support is amazing, helpful and friendly. Easy to reach and responsive team.
Nachteile:
I didn't use all the offered features of this product, so can not comment on those, but the one that I used, I like.
Too Difficult
Vorteile:
Free, support available if you can wait a few days.
Nachteile:
Two login's one for Admin and one for Provider. Too difficult to keep up with logins even to get started .To reset password seems to take forever. Signed up months ago but have not been able to use yet. It might be a great product but I am looking elsewhere.
Antwort von One Touch EMR
vor 6 Jahren
Thank you for the feedback. I'm sorry you were having issues. The system has different user roles, each with very different capabilities, just as most practices do. The orientation video we provide when you first sign up shows you how to set the system/practice up initially so that you don't lock yourself out. That being said the system may be customized so that you only need one logon. We also offer FREE setup assistance and training and would be happy to assist you. Contact OneTouch Sales and ask for assistance.
I’m new but I love it
Kommentare: Excellent The support team walked me through each detail I am grateful for the time they spent with me. Their investment if time with me told me it would be worth it
Vorteile:
Inexpensive for my small practice I hope to grow much larger with this system in place!
Nachteile:
Small learning curve since I have limited experience with EMRs as a whole.I had to build my preferences This took some time But now it’s done I’m getting better at the steps
Problematic at times, support is very good, very helpful, and friendly, if you can reach them
Vorteile:
I like the scheduling. Does come with a prescription writer, mentioned nowhere, for which you need two part paper. Email of my next day's patient schedule the evening before is nice, though I'd prefer to set my own email time. Macros, which work most of the time, are helpful. Not fully intuitive, but better than stories I have heard about many EMRs. Once set up, its decent with relatively customizable templates. The price is reasonable.
Nachteile:
I am a solo practitioner and set this up primarily myself through instructional videos, and trial and error. Customer support during the setup phase was not so helpful. DO NOT set your own name as physician and system administrator. Use something like Admin System for the system administrator name. Else, you end up with your notes and appointments under two different versions of your name. The instructional video says you should, even must, use first and last name for practice.admin, but set up that way leads to disaster. Wish I could adapt the prescription writer to 4 part paper which I already have. The encounter plan does not seem to let me write Rx for multiple indications from the problem list. Often in medicine, we use medications for not just one simple reason, but to address multiple problems. e.g., an SNRI for generalized anxiety, panic Do and depression, among other uses. Well, you have to pick one. Somewhere there is a likely a better organization for the plan with problem list and prescriptions. If you are writing free text for something like your HPI, and you don't hit the "ok" button before going elsewhere, or forget to hit "ok," all you wrote is lost... This happened to me three times costing hours of work. If you make a mistake or typo when writing a prescription, and don't notice before you write it, and delete it, it keeps the mistake in the medical record as a cancelled Rx. They may, hopefully, fix that. It took a while to figure how to get my name in my notes, and take out 'main office," this is not explained. Deleting a patient is far from intuitive and requires you go to super bill and delete from there. If you write your note after the day the patient was seen, which I do a lot since I am just starting and coming from paper records, you have to change the note's date to the visit date manually via going to superbill, else it defaults to the date of your edit. I ask, why? It took quite a while to figure how to delete the provided example patients. Customer support is difficult to reach. By phone it goes to message, which is so far not returned. Email directly to a support agent was not replied to, for the most part. When you do get someone on the phone, they are very helpful and do take the time to help you.
