Durchschnittliche Bewertung5 Bewertungen
- Gesamt 4.2/5
- Benutzerfreundlichkeit 4.5/5
- Kundenservice 4.7/5
- Funktionen 3.7/5
- Preis-Leistungs-Verhältnis 4/5
- Startpreis 25,00 $/Monat
- Gratis Testen Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Client Heartbeat
- Gegründet 2012
Über Client Heartbeat
A customer satisfaction tool that uses surveys to monitor customer satisfaction over a period of time. Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry. Client Heartbeat puts on this customer satisfaction data into a super simple dashboard. Try the live dashboard for free.
Client Heartbeat Funktionen
- Befragung / Umfragemanagement
- Prädiktive Analytik
- Berichterstattung über Anrufe
- Überwachung der Beschwerden
Die hilfreichsten Reviews für Client Heartbeat
Bewertet am 17.5.2018
VERY useful tool for client retention
Vorteile: The overall look and feel of this product are on point. I really like how it automatically notifies users of clients at risk, this dramatically reduces the work of trying to figure out who to focus on, etc. Huge time-saving application!!
Nachteile: Sadly, the cost. It's a little pricey for what it does for you, especially for a smaller company trying to make the most out of their budget. If it were cheaper, we would've probably been able to justify the sign-up costs to accounting.
Bewertet am 19.1.2019
Great but price should be lowered
Kommentare: Client Heartbeat is an easy-to-use survey tool that lets you conduct and manage surveys to better understand your customers.
Client Heartbeat is a survey tool that lets you create surveys. It comes with a lot of features that make it an exciting survey tool.
1. Responsive surveys.
2. Integrates with your CRM tool.
3. Comes with free trial of 21-days.
1. The tool is pricey.
2. Too basic features. Need to add more advanced features.
Bewertet am 7.8.2018
An easy and a simple tool
Vorteile: I like that it's easy to use! Literally, I don't think you need any training to know how to use it unless you have some specific matters you'd like to change.
Nachteile: Even though you can try the live dashboard of customers satisfaction for free, the tool itself is quite pricey!
Bewertet am 4.3.2014
Helped us improve our survey response rate
Kommentare: Client Heartbeat has helped us improve our survey response rate, which means we now have the majority of our customers giving us actionable feedback. As Director / Services Manager at R & G Technologies, I want to make sure I'm doing all I can to ensure our customers are happy all the time, and Client Heartbeat helps me do that.