--- description: Detaillierte Informationen über Chargebee zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Wiederkehrende Rechnungen Software](/directory/30927/recurring-billing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.com.de/software/131433/chargebee Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131433/chargebee?page=2) > Das Plug-\&-Play-Produkt von Recurring Billing \& Subscription Management, das als eine Schicht der Intelligenz auf dem Zahlungs-Gateways arbeitet. > > Bewertung: **4.3/5** von 117 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Chargebee? KMU + mittelständische und große Unternehmen. SaaS, PaaS, E-Commerce, Abonnement Commerce, Telekommunikation und Medien, Coworking Spaces, Abonnementdienste, Internet der Dinge, Non-Profit-Organisationen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 117 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Chargebee - **Region**: Walnut, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 7.188,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Andorra, Australien, Belgien, Brasilien, Bulgarien, Deutschland, Dänemark, Estland, Finnland, Frankreich, Gibraltar, Griechenland, Guernsey, Irland, Island, Isle of Man, Italien, Japan, Jersey, Kanada und 29 weitere ## Funktionen - ACH Zahlungsabwicklung - Abonnementverwaltung - Abonnementverwaltung - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Rechnungen - Berichterstattung / Analyse - Berichterstattung und Statistik - Buchhaltung - Customizable Rules - Debit-/Kreditkartenverarbeitung - Debitorenbuch - Erinnerungen - Kontakt-Datenbank - Kontenabgleich - Mahnwesen-Management - Mehrere Währungen - Mehrere Zahlungsmöglichkeiten - Mobile Zahlungen - Nutzungsverfolgung/-analyse - Online-Zahlungen - PCI-Compliance - Payment Gateway Integration - Produktkatalog - Rabattmanagement - Real-Time Data - Rechnungsverarbeitung - Rückerstattung-Management - Self-Service Portal - Steuerrechner - Stornierungsmanagement - Third-Party Integrations - Umsatzrealisierung - Vertrags-/Lizenz-Management - Wiederkehrende- / Abonnement-Abrechnung - Zahlungsabwicklung - wiederkehrende Zahlungen mehrerer Zeiträume ## Integrationen (48 insgesamt) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms ... und 33 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Wiederkehrende Rechnungen Software](https://www.capterra.com.de/directory/30927/recurring-billing/software) ## Ähnliche Kategorien - [Faktura Software](https://www.capterra.com.de/directory/30015/billing-and-invoicing/software) - [Wiederkehrende Rechnungen Software](https://www.capterra.com.de/directory/30927/recurring-billing/software) - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) - [Subscription Management Software](https://www.capterra.com.de/directory/31657/subscription-management/software) - [Revenue Recognition Software](https://www.capterra.com.de/directory/33615/revenue-recognition/software) ## Alternativen 1. [PayPal](https://www.capterra.com.de/software/179251/paypal) — 4.6/5 (26681 reviews) 2. [QuickBooks Online](https://www.capterra.com.de/software/141374/quickbooks-online) — 4.3/5 (8543 reviews) 3. [Abby](https://www.capterra.com.de/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.com.de/software/169561/xero) — 4.4/5 (3330 reviews) 5. [QuickBooks Enterprise](https://www.capterra.com.de/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Nutzerbewertungen ### "Easy-to-use and cost-effective subscription management software" — 4.0/5 > **Ashish** | *8. Juli 2025* | E-Learning | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Chargebee handles all payment transactions and subscriptions very well. Our users hardly see any issues with making payments for their desired plans, and we like the fact that we can customize our plans, pricing options, discounts, and so on. > > **Nachteile**: The reporting dashboard could be much better. They've also added a few additional reports, which are behind an additional payment. The configuration could also use additional options, such as coupon codes or custom payment links. > > Overall, it has been a good experience to enable global payments and subscriptions for our e-learning business. ----- ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27. Juli 2026* | Internet | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Nachteile**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee handles most of the billing okay" — 5.0/5 > **Agnes** | *13. Juli 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: They have good smart retries for failed payments; I'm glad it seems to be working as i really didn't think anything would work as well as we've had in our past software. I have no idea why but their dunning engine will send messages to people prior to charging their credit cards. So far its worked and it's saved me hours of doing this myself by exporting everything to an Excel spreadsheet to view our custom fintech variables. It is also very easy to use. > > **Nachteile**: Their reporting dashboard is very inflexible, I literally have to export everything to Excel to get a look at our custom fintech variables which makes no logical sense. You can’t even manually edit a users name on a brand new account. There is also a delay in getting refunds from the gateway due to Chargebee not communicating directly with the gateway during the initial dispute. And third party integrations are horrible if they aren’t setup properly the first time. > > We use Chargebee solely to collect recurring payment from our clients automatically. I was pleasantly surprised to find that the api helped bridge the gap between Chargebee and our other accounting tools. It has recovered some of the failed payments. Its saved my small team about 20 hours per month of dull admin work. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30. Juli 2025* | Finanzdienstleistungen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Nachteile**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19. August 2026* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Nachteile**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- Seite: 1 / 6\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131433/chargebee?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/131433/chargebee) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten