--- description: Detaillierte Informationen über Zoho Survey zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Survey Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey) # Zoho Survey Canonical: https://www.capterra.com.de/software/131426/zoho-survey Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131426/zoho-survey?page=2) > Online-Umfrage-Tool, mit dem du unbegrenzte Umfragen erstellen, sie verteilen und die Daten mit Leichtigkeit analysieren kannst. > > Bewertung: **4.6/5** von 453 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Zoho Survey? Freie Mitarbeiter, große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, Kleinunternehmen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 453 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: 35,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Anpassbare Fragen - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Daten-Import / -Export - Datenanalyse-Werkzeuge - Datenvisualisierung - E-Mail Marketing - E-Mail-Management - Feedback-Management - Fragen-Verzweigung - Fragenkatalog - Kundensegmentierung - Kundenspezifisches Branding - Live Results Sharing - Mehrere Fragetypen - Mobile Umfrage - Multi-Channel-Vertrieb - Multichannel-Datenerfassung - NPS-Umfragestruktur - Offline-Antwort-Sammlung - Online-Umfragen - Panel-Management - Präsentations-Tools - Q\&A Management - Sentiment-Analyse - Statistische Analyse - Third-Party Integrations - URL-Anpassung - Umfragen & Feedback - Umfragenerstellung - Verzweigungslogik - Visuelle Analytik ## Integrationen (17 insgesamt) - Eventbrite - Google Docs - Google Sheets - Mailchimp - Meta for Business - Shopify - Slack - Tableau - Zendesk Suite - Zoho Analytics - Zoho CRM - Zoho Campaigns - Zoho Commerce - Zoho Flow - Zoho Recruit ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software) ## Ähnliche Kategorien - [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software) - [Marktforschung Software](https://www.capterra.com.de/directory/10041/market-research/software) - [Befragungssoftware](https://www.capterra.com.de/directory/31220/polling/software) - [Mitarbeiter Engagement Software](https://www.capterra.com.de/directory/30817/employee-engagement/software) - [360-Grad-Feedback Software](https://www.capterra.com.de/directory/30666/360-degree-feedback/software) ## Alternativen 1. [Typeform](https://www.capterra.com.de/software/137289/typeform) — 4.7/5 (971 reviews) 2. [UmfrageOnline](https://www.capterra.com.de/software/201674/enquetes-maken) — 4.6/5 (1726 reviews) 3. [Google Forms](https://www.capterra.com.de/software/176571/google-forms) — 4.7/5 (11477 reviews) 4. [SurveyMonkey](https://www.capterra.com.de/software/32728/surveymonkey) — 4.6/5 (10474 reviews) 5. [Jotform](https://www.capterra.com.de/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) ## Nutzerbewertungen ### "Zoho Survey Review by Mehandi Islam" — 5.0/5 > **Mehandi** | *22. April 2022* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Features which are most impactful:- 1) Simple and elegant UI. 2) Question branching. 3) Question Shuffling. 4) Response Validation. 5) Audio/Video/Image embedding. 6) Reporting, scheduling and export. Zoho Survey is easy to use just like most of the other apps of Zoho. Integration was easy with existing business process. Just try it out and you will love it. > > **Nachteile**: Yes, they can improve zoho survey. If they can add import features from other survey apps. Direct integration with most of the CRM, Email Marketing tools without the use of any third-party tools will be a best update in the app. There is nothing in the app which is difficult to use. Integration with my existing business process is always is easy. > > Business problems which I am solving with Zoho Survey / helping my clients with are as such:- 1) Creating survey forms to collect event experiences. 2) User registration for events. etc. ----- ### "Uncovering the Power of Zoho Survey: A Comprehensive Review" — 5.0/5 > **Raksha** | *1. Februar 2023* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service. > > **Nachteile**: Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis. > > Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps. ----- ### "Mediocre Survey Builder" — 3.0/5 > **Nikita** | *17. Dezember 2023* | Maschinerie | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: It is already integrated into Zoho CRM and can update natively contact information without any extra API connections. It has unique ways to integrate into Zoho ecosystem. > > **Nachteile**: It would only work with Zoho or really hard to use otherwise. Additional features need to be created manually and with Zoho in mind. > > It is fine to use on a low scale and low performing surveys but it fails against other survey tools available. ----- ### "Look beyond basic customer reactions" — 5.0/5 > **Hadi** | *16. Juni 2025* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The experience with Zoho Survey helped me gather and analyze customer feedback in a better way. The ease of integrating surveys on various platforms as well as getting real-time responses enabled me to adjust campaigns fast. > > **Nachteile**: When dealing with large datasets, I discovered that the filtering options in the analytics module were somehow limited. ----- ### "Secure insights from diverse audiences" — 5.0/5 > **Mourtadi** | *13. August 2025* | Umweltdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho Survey special logic paths and multilingual questionnaires allow me to craft defined surveys, which resonate with my global customers. Conditional questions make the feedback feel-relevant and the sentiment charts allow me to read responses in real-time. > > **Nachteile**: Occasionally exporting in Excel gave me too generic results that required a manual refresh before being shared. ----- Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131426/zoho-survey?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/131426/zoho-survey) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten