Wer verwendet Zoho Survey?

Freie Mitarbeiter, große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, Kleinunternehmen

Was ist Zoho Survey?

Zoho Survey ist eine einfach zu bedienende Online-Umfrage- und Fragebogen-Erstellungs-Software. Wir bieten dir alle wesentlichen Funktionen, um Umfragen zu erstellen, zu verteilen und die Daten, die du erhältst, zu analysieren. Treffe intelligentere Entscheidungen dank dieser Daten.

Zoho Survey – Details

Zoho

https://www.zoho.com

Gegründet 1996

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Zoho Survey – Preisübersicht

Zoho Survey bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Zoho Survey ist ab 20,00 $/Monat verfügbar.


Startpreis

20,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Zoho Survey – Bereitstellung und Support

Kundenbetreuung

  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

Zoho Survey Funktionen

  • Datenanalyse-Werkzeuge
  • E-Mail-Verteilung
  • F & A
  • Feedback-Sammlung
  • Live-Ergebnisverfolgung
  • Mehrere Fragetypen
  • Online-Umfragen
  • Präsentations-Tools
  • SMS-Umfragen
  • Telefonumfragen
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik

Siehe die vollständige Befragungssoftware Liste

  • Benchmarking
  • Berichterstattung
  • Management von Umfragenmustern
  • Multi-Channel-Vertrieb
  • Panel-Management
  • Papierbasiert
  • Persönlich
  • Statistische Analyse
  • Umfragenerstellung
  • iPhone-iPad

Siehe die vollständige Marktforschung Software Liste

  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Siehe die vollständige Umfragetools Liste

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Zoho Survey – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,6/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,6
Kundenservice 4,4
Funktionen 4,5
Preis-Leistungs-Verhältnis 4,3

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Laura J.
Program Manager - Client & Field Service Technology Lead
Finanzdienstleistungen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 6.2.2020

"The sophisticated tool with high end features to compile and analyze surveys and responses."

Kommentare: Zoho Survey has made it possible for us to quickly and efficiently generate the survey campaigns in the most reliable manner. We can prepare customized surveys to target a filtered out audiences and can use it for effective feedback collection from our major clients and employees. The reports can be analyzed in order to tackle any kind of problem or to make further changes or amendments in the organization to improve team performances. This tool with sophisticated features have made us more capable on how to drive our specific departments in the possible ways through their own feedback inputs efficiently conceived by this tool.

Vorteile: At our organization, there has been a culture to keep in view the feed backs and reviews of the employees to promote a sense of integrity and confidence in the working place. For that purpose, Zoho Survey plays a major role in our company. Zoho Survey has extra credible features which can be easily used to implement a whole active survey campaign and engages the audience in responsive ways. We can design highly intuitive survey campaigns equipped with images and videos to engages our targeted audiences. We can filter out the recipients and the respondents in order to analyze the responses in a much better way.
It also comes with extra reliable features to track the responses and compile them in graphical and analytical ways.It can also be easily used and can be use to monitor the survey campaign from the mobile application. The pre-loaded and customized survey templates also helps in quickly formatting a highly decisive and responsive survey campaign.

Nachteile: So far, I have only confronted few minor issues which needs to be improvise for better results. First of all, the customized surveys responses are lot difficult to be studied and analyze. For a campaign based on large recipients, a whole lot of deployment time is required in order to tackle few complex procedures. The reporting feature is also not at all user-friendly which makes it further difficult for new users to analyze the survey reports. We have hard time in following up the campaigns with this tool because it requires a continuous follow up.But the major portion of the application is working fine and the customer service is also quite responsive and help us solve the issues in a quick manner.

  • Herkunft der Bewertung 
  • Bewertet am 6.2.2020
Arturo C.
Claims Analyst
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 20.9.2020

"Zoho is a great tool for customer service businesses"

Kommentare: Zoho is an overall great product that provides the necessary tools for a company to meet the needs of customers such as the help desk ticket system, live customer chat support and inter office chat feature. We use this everyday at work, Monday - Friday and it has helped our department to have an organized system to keep up with our daily workflow.

Vorteile: The ticket system to helping customers in her order received is superb especially since it provides other options for the customer to provide further information such as including attachments such as picture, documents, etc.

Nachteile: At times the live chat feature does not alert you or provide the pop-up notification when a chat has come in. Usually this requires the user to restart the application to fix this issue.

  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 20.9.2020
Verifizierter Rezensent
Audit Associate
Buchhaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 11.11.2020

"Zoho Survey Review"

Kommentare: Pretty good

Vorteile: I was actually browsing through many survey generating platforms and decided on Zoho Survey as it has a much larger variety of survey layouts and could match the complexity needs of our survey form

Nachteile: It took a while to get used to the software and to find certain things

  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 11.11.2020
Elizabeth P.
Director HR
Marketing & Werbung, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    4 /5
  • Preis-Leistungs-Verhältnis
    3 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Herkunft der Bewertung 
  • Bewertet am 13.12.2019

"Competitiveness in sight based on information and results."

Kommentare: We always live up to have and offer quality products, for this reason the opinion of third parties is essential to maintain this level of quality of which we speak. That is why we decided to use Zoho Survey to create the precise surveys in social networks about our services and products. At the same time that it has triggered an orbit of positive hypotheses with the results, this opens several paths and is something we needed. It really works very well and has no errors during its process.

Vorteile: Zoho Survey has helped me to have a good appreciation of the statistics and the survey format that no other program has given me, thanks to this platform I can make accurate decisions according to the surveys that customers respond through the system. In addition, its integrations are excellent with other products and its price is very accessible to the public. It is definitely a very good program and with great boom at the level of public opinion format and its subsequent analysis.

Nachteile: I emphasize that it is a very functional program. Therefore I do not have something negative to highlight from this software, I can say that it is just what I was looking for.

  • Herkunft der Bewertung 
  • Bewertet am 13.12.2019
Verifizierter Rezensent
Administration
Wein und Spirituosen, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 9.9.2020

"Easy and accesible"

Kommentare: I have only used it with the free trial and I would say so far so good

Vorteile: It is easy to use and very clear with a lot of type of questions and it has all the requirements needed

Nachteile: The free trial is very short. It would be great to have a cheaper price for students who use it

  • Herkunft der Bewertung 
  • Quelle: GetApp
  • Bewertet am 9.9.2020