--- description: Detaillierte Informationen über Khoros Marketing zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Khoros Marketing Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Social Media Tools](/directory/30781/social-media-marketing/software) > [Khoros Marketing](/software/131341/spredfast-platform) # Khoros Marketing Canonical: https://www.capterra.com.de/software/131341/spredfast-platform Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131341/spredfast-platform?page=2) > Management-System für soziale Medien, mit dem Unternehmen Zielgruppen ansprechen, soziale Aktivitäten überwachen und messen können. > > Bewertung: **4.3/5** von 20 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 20 Nutzerbewertungen | | Bedienkomfort | 4.0/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Khoros (formerly Spredfast + Lithium) - **Gegründet**: 2008 ## Gewerblicher Kontext - **Zielgruppe**: 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Anpassbare Berichte - Automatisiertes Veröffentlichen - Content-Management - Dashboard - Daten-Import / -Export - Engagement-Tracking - Kampagnenanalysen - Kampagnenmanagement - Kampagnenplanung - Konversion-Tracking - Kundensegmentierung - Leistungskennzahlen - Mehrere Kampagnen - Sentiment-Analyse - Social Media-Überwachung - Social-Media-Integration - Trend-Analysen - Verwaltung mehrerer Konten - Visuelle Analytik - Wettbewerbsanalyse ## Integrationen (8 insgesamt) - Bazaarvoice - Brandwatch - Domo - Google Analytics 360 - Quid - Salesforce Sales Cloud - Symantec Endpoint Security - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Social Media Tools](https://www.capterra.com.de/directory/30781/social-media-marketing/software) ## Ähnliche Kategorien - [Social Media Tools](https://www.capterra.com.de/directory/30781/social-media-marketing/software) - [Kampagnenmanagement Tools](https://www.capterra.com.de/directory/30012/campaign-management/software) - [Social Media Monitoring Tools](https://www.capterra.com.de/directory/31028/social-media-monitoring/software) ## Alternativen 1. [facelift](https://www.capterra.com.de/software/150410/facelift) — 4.4/5 (131 reviews) 2. [monday.com](https://www.capterra.com.de/software/147657/monday-com) — 4.6/5 (5726 reviews) 3. [Sprinklr](https://www.capterra.com.de/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) 4. [Agile CRM](https://www.capterra.com.de/software/135148/agile-crm) — 4.1/5 (524 reviews) 5. [Eclincher](https://www.capterra.com.de/software/147789/eclincher) — 4.7/5 (224 reviews) ## Nutzerbewertungen ### "Good social media tool" — 4.0/5 > **Dana** | *7. November 2019* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations. > > **Nachteile**: The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards. > > It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content. ----- ### "Khoros is great for enterprise clients, but has some short comings." — 4.0/5 > **Helena** | *5. April 2022* | Marketing & Werbung | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Monitoring \& engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can. > > **Nachteile**: Overwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available. > > Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$). ----- ### "Ugh\!" — 2.0/5 > **Abby** | *15. Oktober 2018* | Marketing & Werbung | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry. > > **Nachteile**: Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least. ----- ### "Khoros Is great for Social Media Communications" — 5.0/5 > **Verifizierter Rezensent** | *7. November 2019* | Computer-Hardware | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate. > > **Nachteile**: I can't think of any downside to this software as my experience has been great and I am not aware of any competitors. > > My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs. ----- ### "Nikki's Review" — 4.0/5 > **Nikki** | *10. Mai 2022* | Öffentlichkeitsarbeit und Kommunikation | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I like that it is intuitive, and easy to understand for new team members. > > **Nachteile**: Theres are glitches often when communicating with Opal ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131341/spredfast-platform?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/131341/spredfast-platform) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten