Was ist Sprinklr?
Sprinklers hat es sich zur Aufgabe gemacht, den beliebtesten Marken der Welt zu helfen, ihre Kunden noch zufriedener zu machen. Sprinklr erreicht das mit der CXM-Plattform (Customer Experience Management), die persönliche, menschliche Verbindungen über mehr als 25 verschiedene Kommunikationskanäle hinweg wie Twitter, Facebook und Instagram ermöglicht. Sprinklr hat seinen Hauptsitz in New York und beschäftigt 1.400 Mitarbeitende in 22 Niederlassungen. Das Unternehmen arbeitet mit mehr als 1.200 der international erfolgreichsten Marken zusammen, darunter: McDonalds, Nike und Microsoft.
Wer verwendet Sprinklr?
Zu den Kunden von Sprinklr zählen Fortune-2.000-Unternehmen, deren Ziel es ist, angeschlossene Verbraucher in großem Umfang zu erreichen.
Wo kann Sprinklr bereitgestellt werden?
Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil)
Über den Anbieter
- Sprinklr
- 2007 gegründet
- 24/7 Live-Support
Erhältlich in diesen Ländern
Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda und 72 weitere
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Über den Anbieter
- Sprinklr
- 2007 gegründet
- 24/7 Live-Support
Erhältlich in diesen Ländern
Albanien, Amerikanische Jungferninseln, Andorra, Anguilla, Antigua und Barbuda und 72 weitere
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Bewertungen über Sprinklr

Ksenia
My experience with Sprinklr
Kommentare: We're able to promptly and effectively respond to all social media inquiries across all of the social media websites we utilize for our business. Along with this, we can quickly pull analytical insights to determine what it and is not working for us.
Vorteile:
How it combines all social media sites. Rather than having to search through each social media platform, potentially missing key comments by users, Sprinklr brings all of those comments into one, easy to use platform. Additionally, Sprinklr allows you to use tagging, which makes for easy analytical reviews with specific campaigns being currently run as well as comparison to previous campaigns.
Nachteile:
Still working out some glitches. Instagram direct messages do not currently pull through and that would be very helpful if that was resolved.
Verifizierter Rezensent
In Betracht gezogene Alternativen:
the world's best enterprise customer experience management solutions.
Kommentare: Sprinklr allows me to create and manage my advertisements in my company, and to finally generate the turnover.
Vorteile:
With the Sprinklr app, we can manage our social, marketing, advertising, research, commerce, and healthcare functions right from your phone. in addition it is easy to use
Nachteile:
Sometimes the app bugs and does not support all carousel images. the integration process with the application was easy
Verifizierter Rezensent
I don't like it
Kommentare: I don't usually have to use the software but there are absolutely zero times that I have used 100% correct. Very complex but at the same time does not have all tools I need.
Vorteile:
The only thing I like is that I can see all social media account from the company I work for in the same software.
Nachteile:
I mostly use for Twitter and the search tool is really bad. There are also some content formats, such as poll, that I can't post with the software, something that makes my life pretty hard.
Muhammad
A great product with poor customer support
Vorteile:
Sprinklr can fetch real time comments, messages, posts from social media channels into dashboards which help advisors to reply to customer queries and/or concerns. It has extensive reporting and does social listening as well across social media channels where you can fetch posts using particular keywords.
Nachteile:
Sprinklr can do almost everything but there are sometime few misses. It misses to fetch comments or the numbers in the reporting are sometimes different from actual channel analytics. Their support is a major miss. If something needs extensive troubleshooting, the support will always try to brush it under the carpet and push back.
Verifizierter Rezensent
Sprinklr is game - All in one social media platform
Kommentare: It was an amazing experience using Sprinklr and i personally recommend it to have it if not yet in 2022
Vorteile:
It is fast, accurate & effcient. It understands the current marketing needs
Nachteile:
Granular permissions level. You have to go through a lot of process if you want to turn on a small option/feature