Tandem Software

Vorteile: We utilize most of the Tandem software modules. All modules are very feature rich, yet very similar user interface makes learning new features or modules seamless. Very active user community with most new feature requested implemented for all to utilize. Support is nothing less than EXCEPTIONAL. The rare cases i have needed support, they are always quick to respond, very thorough and quick to resolution. Although i have only been to two KEYS conferences (as of yet), they are very beneficial and always learn new ways to utilize the software. Our CRM's have always been great as well. They check in regularly to make sure all is going good and anything needed. I would recommend CoNetrix to anyone looking for Enterprise class Risk Management platform.

Nachteile: The only modules that did not fit our needs was the initial Phishing and Training modules. They are well developed products, but we felt they needed some time to mature. We will revisit them again in the future.

Kommentare: Regulatory compliance and vendor management.

Vorteile: It is constantly updated to incorporate new regulations and to improve the functionality of the program. Any changes to the regulations are reflected in the programming quickly so, as the end-user, you know where they need to be applied. And they listen to the users to improve the program to fit the needs of the "real world". New features are added quarterly to improve the user experience.

Nachteile: Both good and bad, there is a lot of interplay between the different modules. Since all of the modules are tied together making a change to one may require you to make corrections to several others. This is not always evident until you go into the other modules.

Vorteile: This software is incredible. So is the CoNetrix company. The Tandem suite of products pull from the same data set so Information is shared amongs modules and it is not necessary to re-enter data time and time again. They keep the software aligned with regulations and roll our changes when necessary. Their customer support and responsiveness is second to none. I love working with these products and this company.

Nachteile: The only thing I would change is to add the ability to put attachments, images or diagrams in some of the fields. Ex: In a policy I may want to have a flowchart...

Kommentare: Helped with policies, procedures, and monitoring. Helped get thru many exams.

Vorteile: Ease of use is a big factor. The software upgrades have been very useful. And with each upgrade, they issue detailed instructions on how the upgrade works and what steps to implement the upgrade. I also greatly appreciate the webinars. They are very responsive to the users.

Nachteile: Not really much that I can think of. We use all modules in the software. I have even had examiners brag on the software, which never happens.

Kommentare: All the benefits!

Vorteile: Very thoughrough coverage of what most regulators are looking for at a reasonable cost. Customer support actually listens to (and implements) suggestions and constructive criticism of the software.

Nachteile: Sometimes it can be difficult to find the exact section of information you are looking for if you don't use it often. That may not be the fault of the software, but of the overlapping nature of different types of data and regulations.