Wer nutzt diese Software?
CampSite's comprehensive software is designed to cater to the needs of your camp - no matter your mission! We serve residential and day camps, school and specialty programs, and more!
Durchschnittliche Bewertung98 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2012
CampSite is an intuitive and complete camp management solution for day camps, residential camps, and school and specialty programs. Save staff time by automating and organizing processes with our easy-to-use customizable software. Favorite modules include transportation, medical management, advanced reporting, automated attendance, bunking board, and more! Routine feature updates, expert ongoing support, and an industry-backed reputation make CampSite the most preferred camp management software.
- Abrechnung & Rechnungsstellung
- Für Sommer-Camps
- Medizinisches Management
Die hilfreichsten Reviews für CampSite
Bewertet am 8.10.2019
Great Customer Service and the Software Always Works Well
Kommentare: The customer service people are wonderful to deal with. They are typically very knowledgeable and helpful. The back end of the site is tedious but once you understand how it works, you can program it to do anything you want. And if you cannot figure it out, the support staff will do it for you.
Vorteile: What you get for the cost is exceptional. Their customer service is always extremely prompt and helpful. I get responses very quickly.
Nachteile: The user experience is not as slick as some of the more-expensive versions, although it does the job very well. For those who are not tech-savvy, on a mobile device a parent may not be able to find the menu bar even though it is there because it doesn't have the words MENU underneath the 3 little bars. So, they assume, the system does not work and call me to complain. The latest version is more attractive than it used to be. However, the gigantic blue tags box makes a lot of parents not bother to scroll down to look for options saying "there are no options for camps listed." It is certainly user error, but an issue nonetheless. Another issue I wish they would correct is that although you can sign one child up for as many camps as you would like, you cannot pick up another child during the process, select all of their camps, and pay for everything all at once. What happens to a family that has 3 children all enrolling in the same camps, because the cost is the same, it sometimes flags a fraud alert. Just charging them all at once would be so helpful. I would also like the option to allow anyone to purchase a credit - like a gift card with a number that can be given to anyone else. Not something we have to pay extra for, and not something we have to manage on the back end. A gift card or gift certificate. Like buying a gift card from Target. Anyone can use it, right? That's a missing element. Give us a University School of Jackson Gift Card purchase option on the main page.
Bewertet am 3.9.2019
Excellent software for camp registration and staffing
With multiple staff on the registration team, the advanced reports feature allows us to set up reports so that any one of us is able to monitor the progress of the many separate tasks others are working on, making our communication constant, clear, and accurate.
One of the most valuable features of this software is the support team. They are always quick, professional, thorough, and a pleasure to work with.
The development team is constantly upgrading and improving the product, not always in the exact area we are wanting or needing, but they do listen.
Vorteile: No software meets all the unique needs of each individual camp, but this software meets more than others we have used or tested. The Advanced Reports/Filters combinations allow us to access and manipulate our information in a quick and easy manner. The setup is very customizable, so that we can most of the time gather just the necessary information.
Nachteile: We are a large camp, so limitations of 1000 on both email and filters is often frustrating. There are several limitations - lack of conditional questions, easy to use events registration (but our events program is so flexible in pricing and registration changes that some of the problem stems from us not them), some hitches in the staff module. Still, overall we find it superior to all the other registration programs we have used or tested.
Antwort des Softwareanbieters
von CampSite an 4.9.2019
Thank you for taking the time to leave us your thoughtful feedback. We appreciate your kind words and take your needs seriously. Please let us know if we can help with anything!
The CampSite Team
Bewertet am 20.4.2017
Couldn't Run Our Camp Without Campsite!
Kommentare: We started using Campsite about 5 yrs ago and it was a game changer for our summer day camp. We are easily able to track, communicate with and capture data for all of our campers, camp families and staff, which we were not able to do before. The transportation & attendance modules have cut my work on those areas in half and I can't imagine going through the process without it. I love that they are rolling out more mobile-friendly interfaces, as we are quickly moving our leadership team to mobile devices while out on camp. This is the first year we are using the Medical module, and so far we were able to change most of our process from paper forms to electronic, which is a real time-saver. Last, but not least, the people that work in their customer help desk are AWESOME. Always just a phone call or email away with a very rapid response time - that's crucial for me when camp season ramps up. We are extremely happy with Campsite, and the constant improvements made by their development team continue to make it better and better. I realize I'm starting to sound like an infomercial, but I swear I'm just a really satisfied customer!
Vorteile: The ever-evolving interfaces that are mobile-friendly, as well as the very customizable advanced reports. Also like the analytics for emails sent, however I wish I could easy re-send to people that never opened the email.
Nachteile: I need an attendance feature for staff. I also need better snapshot views of camper enrollment by week/division, as well as overall bus counts by week. There is no simple solution to either of these problems, so I have to resort to downloading advanced reports and creating my own pivot tables in excel. It's ridiculous that I have to do this! The email client is TERRIBLE and very user unfriendly. 90% of my communication with current and prospective families, as well as staff, is done by email BUT the ability to format the email with graphics, styles, etc. is ridiculously difficult and the source code is easily screwed up, which makes the email look extremely unprofessional in the end. It's truly embarrassing that I can't email a more higher quality communication to my customers. Constant Contact is a perfect example of what I should be able to do, but at a bare minimum it should be as friendly as gmail.
Bewertet am 10.9.2019
Kommentare: Training was friendly, but general and not helpful. It seemed more like it was to be checked off the list than to really help us in learning the ways it worked. We had to figure out how it was built and ways around how to use it for specific purposes. It was a one way training, with little time to discuss certain questions we had. They set up our camps for us which was helpful but in the long run doesn't help us in learning its functions.
Vorteile: Easy to find the information, process payments, organize groups, send emails, know general financials
Nachteile: reports on financials could improve, switching weeks and aligning with refunds too many components, there was a problem with partial refunds but that was
Antwort des Softwareanbieters
von CampSite an 16.9.2019
Thank you for your feedback! CampSite offers free support anytime your camp needs it. If you have questions or would like to schedule a time to review workflows or modules with your dedicated support rep we're more than happy to do so until your team feels comfortable and confident in our platform.
The CampSite Team
Bewertet am 23.4.2019
CampSite Review - Camp Akita, Columbus OH
Kommentare: Our overall experience has been very good. We moved to CampSite because of a major system failure with another vendor, and we have not experienced any major technical issues. We register over 1,000 campers in less than 2 hours when we open up registrations each year, and the registration process has been seamless on those days.
Vorteile: The system provides the basics, plus, to run our camp efficiently and smoothly. It's easy to use and to navigate for different technical levels of personnel. We particularly like, for the most part, that it's an 'all-in-one' system where we can manage our camper registrations, staff applications, medical information and camp blog.
Nachteile: For our particular camp, it doesn't cover our year-round cabin and Lodge rentals quite the way we need it to, so we have not utilized it for that purpose. The Conferences & Events isn't setup for our that part of our camp operations run. However, it would be nice to someday be able to move everything on to the same system.
Antwort des Softwareanbieters
von CampSite an 25.4.2019
Thank you for the feedback! We're happy to hear registration is seamless for you each year. We're constantly updating our software with new features and fixes to better suit our camp's needs - we'll surely keep yours in mind!