DanceBiz

Kommentare: It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse reason as each location requires a different set of information.
I'm setting up another slightly unrelated business too and this software would be perfect for that business as well.

Vorteile: The ease of use - it's really simple, even if you're not the most technical, it's certainly something for everyone and every business. From reporting, generating invoices and taking payments to keeping my customer database clean, this system does it all.

Nachteile: Hard to say really - I've not found any fault with it so far. It's improved on a regular basis and it's functionality improved a lot so if you ever find something you're not too happy with, within a few days, it's been updated.

Kommentare: A constant problem for a business owner is time - and Dancebiz gives you so much time back!
A one stop place with enrolments, customer files, attendance histories, multiple access (so each staff member can access roles and mark them individually). Automated invoicing - LIFE changing after spending years manually typing up individual invoices and then not knowing if they were ever even paid - DANCEBIZ helps me MAKE money! The added features eg; texting on birthdays, sending clients direct notifications has taken my business to the next level, making us look sharp, on the ball and professional all the while still staying personal with over 600 students. I LOVE that I talk to an Australian on the phone EVERY time I call and also that the software company is continuously evolving and developing the program so I know my services to my own clients just continue to get better and better thanks to their hard work in developing the best program on the market.

Vorteile: The online enrolment system that then works together with customer profiles to create automated invoices. This saves time and staffing costs that were otherwise being spent on a job that could be automated. People are able to enrol into the chosen class via online website BUT STILL then having personalised human contact immediately from us with a customized email reply. Another fantastic feature is being able to email or text at the click of a button to a filtered/selected audience.
The advantage of being able to integrate across to Xero is another timesaver for the business and makes us money in the long run as we are able to have an up to the minute gauge on where the business is sitting financially and what money is owed. The invoice features are easy to use and the ease of being able to add late fees to overdue invoices or additional items (either to an individual invoice or as a bulk to a group) makes it easy to charge clients fast and simply. The integration of the direct debit systems also means less time on the 'books' for our staff trying to chase money when it's all being done at the back end for us. At concert time, the convenience of being able to plan a concert and it's timings and what children are in each dance thru this program once again is another time saver, allowing our staff to easily input their classes and information for all other staff to be able to see. The value for money with this ever growing and developing program is outstanding!

Nachteile: There is nothing directly negative about Dancebiz's program within the regulations of Australian systems and law. When there is something that Dancebiz "can't do" it is usually because there is a larger rule in place that stops the program from being able to have it. So I focus on all the positives it has to offer and usually find a way to manage the challenges, knowing even if I was using another program I couldn't have that feature anyway.

Kommentare: Dancebiz is an amazing product and one we use daily in organising and running our business with ease.

Vorteile: We could not live without this software package in managing our Dance Academy. It offers everything we need to manage our classes and especially our accounts with our clients. It is very easy to use and the after sales support is fantastic.

Nachteile: I feel it could have better functionality to mark student absences when they give you advance notice. It would be good to enter absent dates in the customer section rather than having to go to individual classes that the student is in to mark them absent in advance. The setting out of the timetable to have it print in a better format is an issue. I still prefer to do the timetable in Excel. It would be good to somehow integrate this better.

Kommentare: Overall this is a great product and Dancebiz listen to the needs of clients in the industry and continue to improve the product to suit the industry

Vorteile: Best customer service with technical problems. Easy to use and always updating and improving the product.

Nachteile: Statement printing and the reporting function is limited. Statements for clients are particularly difficult for clients to follow as payments are applied to invoices and amounts paid do not appear on statements. Ad on are extra $

Kommentare: - I had a huge issue with it not linking properly with Xero when I first set it up which caused great stress. Everything seems resolved now.
- Customer service team is excellent with problems particularly the ladies.
- Sometimes you are sent the instructions to 'figure out yourself' which is annoying after paying so much per month

Vorteile: - Linking registers to invoices to Xero
- Incredible customer services
- Great to have everything in one place
- App is amazing

Nachteile: - I know it's not all about looks but I look at it every day and every day I think I hate the way it looks. It's like looking at an old computer.
- You can't rearrange order of items on the invoices once on
- Despite the amazing customer service, I think the service is very costly and I am exploring cheaper options that provide the same service
- The register print out is also very ugly. Other software products provide a much nicer register layout.
- When invoicing, you can't remove certain people when to a group. For example, resending information about an event but I have to send to everyone including those signed up for it. (You can, but you manually have to go through the email addresses to delete it which is tedious.)