BigTime

Excellent PSA tool, offers good return on investment.

Kommentare: BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Vorteile:

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Nachteile:

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Customer Service

Kommentare: Invoicing and interfacing with QuickBooks is a huge plus for my business

Vorteile:

It is a full featured package with many tools I am not using since they don't apply to my business

Nachteile:

Some features are not intuitive which leads to extra time to complete or change something

Software only good at time tracking, not billing management.

Kommentare: This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Vorteile:

It is easy to input time and create the invoices.

Nachteile:

I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also, BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

Big Time Upgrade Project

Kommentare: The use of Bigtime adding jobs and preparing the info to add Professional Times and expenses is very fluent and let you to determine the invoice to our client.

Vorteile:

It is easy and flexible in many of the task

Nachteile:

I'm using an old version and the upgrade is going to be a hard Time.

Big Time Software

Kommentare: Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Vorteile:

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Nachteile:

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

BigTime BigSmile

Kommentare: No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Vorteile:

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Nachteile:

The synch agent is not always reliable.

Review of BigTime

Vorteile:

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Nachteile:

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Admin Assistant

Kommentare: I am very happy with Big Time and your customer service.

Vorteile:

I like how intuitive BT is and I like the invoicing system.

Nachteile:

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Track your tasks and time at the same time and have your invoices ready.

Kommentare: Just amazing, I enjoyed and is a profitable experience while exploring it more and more finding out more features, time tracking, and generating invoices is most profitable for me.

Vorteile:

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Nachteile:

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Big time review

Vorteile:

- Easy to track your report and to manage.

Nachteile:

- You can't update your own report easy.

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

Kommentare: The training was really amazing. And the capabilities made it well worth the switch from Productive.

Vorteile:

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Nachteile:

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Great Customizable Software

Kommentare: In our month of using BigTime, our experience has been wonderful! Our Customer Success Manager is AMAZING! We ran into some logging in issues for a team member and she jumped right on getting it fixed for us! The software has been so beneficial for Project Management in the month we have been using it. We still have a training session left with our CSM at BigTime to learn more features it offers and we cannot wait to learn what else it has to offer!

Vorteile:

That it is so customizable from just about every feature it offers. Easy to use. Intregrates with QuickBooks. The white glove service from our customer success manager, [SENSITIVE CONTENT HIDDEN]. All of the report options and customizations Project Management and tracking on all aspects of a project. The Knowledge based section for finding information on how to use features.

Nachteile:

That you cannot change the Project Fee to say Project Budget. This is just a preferred naming system for our company though, so not the end of the world that we could not change this.

Great Experience

Kommentare: We currently use BigTime for timekeeping, invoicing, and project management. The newest benefit that [SENSITIVE CONTENT HIDDEN] shared with us is being able to copy a project instead of having to create it from scratch. Thanks for the tip, [SENSITIVE CONTENT HIDDEN]!!!

Vorteile:

Very user friendly! Ease of issuing invoices and ease of timekeeping. Of course, let us not forget the wonderful training that we received from [SENSITIVE CONTENT HIDDEN]!!!

Nachteile:

We would like to have a reminder sent to use for invoicing outside of our normal period. However, I understand that [SENSITIVE CONTENT HIDDEN] will discuss this with us further.

A transformative experience

Kommentare: From time and expense tracking to billing and resource allocation, this platform has made every aspect of my job simple and streamlined.

Vorteile:

I love its ability to efficiently manage my time, expenses, and billing across multiple projects simultaneously.

Nachteile:

It would be helpful to have better guidance or more detailed tutorials to make it easier to set up and use this platform.

Bigtime helped streamline us.

Vorteile:

[sensitive content hidden] is very helpful. When I call to discuss areas, I am in need of help in he has taken time to make sure I have my issue addressed and that I understand how to correctly move forward.

Nachteile:

Training guide for staff would be mice. The admin training portal is nice but only available for admins. I want to see my staff complete training and track their progress.

Great tool for our business

Kommentare: My workload in budgeting and invoicing projects has been reduced significantly with the help of BigTime. It allows me to focus more on my technical expertise in managing projects. Really appreciated.

Vorteile:

BigTime offers a comprehensive set of features for our business, including time tracking, project management, expense tracking, billing and invoicing, and reporting and analytics. They provide excellent customer support, with a dedicated team of experts.

Nachteile:

The mobile app version of BigTime has fewer features than the desktop version. They have a lot of integration but customization options for reports are limited.

Great customer support

Vorteile:

My customer support rep, [sensitive content hidden], was very responsive and helpful in getting my issue resolved. when we werent getting anywhere through the chat, he offered to jump on a call with me and helped me step by step

Nachteile:

there seems to be some redundancies in the platform that make it difficult to figure out where certain issues are stemming from/how to resolve them

Great implementation

Kommentare: So far, very good.

Vorteile:

Implentation process is amazing. Best I have ever seen. Like a team member.

Nachteile:

didn't quite live up to the sales pitch. Still need spreadsheets for some things.

BigTime Saves Me Time

Vorteile:

The product is useful for tracking time by client and project. Also, the invoicing and syncing with QuickBooks is great and saves me time.

Nachteile:

Designing custom reports is a bit tricky and I would like to learn how to better do this.

BigTime review

Vorteile:

A software that is easy to master and allows you to know more about the management of your business projects, with a perfect customization and also BigTime allows you to send invoices. The integration with Quickbooks is very useful for us

Nachteile:

But the problem little to find at the level of the invoices because it does not work totally as it should

Powerful time tracking software

Kommentare: Overall, BigTime is a user-friendly software that helps us keep track of our business

Vorteile:

With BigTime we never miss a thing, we attend meetings on time because of its powerful time tracking feature. The support team was very helpful while deploying the software.

Nachteile:

The software offers limited billing options and some of our billing needs are not met. I hope in the future this software will be updated.

Honest Review of BigTime

Kommentare: Finding the right project manage the software to keep your projects on time and on budget can be tough. Luckily, big time aims to do just that.Big time is project management software with a focus on time tracking and budgeting.
Big time is project management and billing software targeted at professional service firms such as engineering, legal or IP services. The project management tools allow PMS to track time expenses, project status and task assignments, resource management tools to help keep teams on the same page and see how project plans fit together in big time includes a billing and invoicing features with a variety of industry standard billing scenarios to fit users and their clients specific needs. Big time is priced per user per month billed annually and offers three plans with increasing prices and features Express Pro and Premier. The bulk of big times features start with that Pro Plan with Premier adding items like resource allocation, revenue projections and unlimited API access. There's no free version of big time but there is a free trial available. Big time is web based and accessible via modern browsers. But it's also available for download on both Mac and Windows, and has mobile apps for both the iOS and Android devices. Big Time comes with a number of features to help you manage project management functions. Big time features project management tools to keep projects running on time and on budget.

Vorteile:

-Ease of use -The staff and support as being especially helpful -The mobile timesheet app is convenient for tracking time on a granular level

Nachteile:

-Data import from previous systems can be cumbersome with the user citing data not matching up after the import -The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up

We use BigTime for Professional Services Automation. It is great for our multilevel company.

Kommentare: Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.

Vorteile:

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Nachteile:

the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.

At last we could prioritize our client support in proper way

Kommentare: It was a good quick option to organize our support team billing.

Vorteile:

One of our projects is in support stage. Team of 15 people is still there on all lines of support. The deal is that requests from our clients are coming at random moment of time and require from 1 hour to several days to handle. I feel with BigTime it came to more order. Now we can form kind of backlog of client requests and also track time people spend for their processing. For clients that have series of similar requests, we are able to find past communication history and get all required stakeholders together to sort out things once and forever. From other side, some of clients have paid support contract with us. As they see how each of their requests is priced at the realtime they also prioritize their requests in more smart way.

Nachteile:

I am unable to view most of reports on my mobile phone. Also there's no way to create shortcuts for the most useful functions that sometimes are hidden deep inside the app.

Robust and Intuitive

Kommentare: We are able to manage multiple business lines and a variety of projects, all with unique time and expense management needs all in one place.

Vorteile:

I like that the features are extensive and useful. It is organized in such a way that it is intuitive and easy to use. The implementation and customization has been a lengthy project, but having every possible scenario available to us for configuration has been useful.

Nachteile:

Sometimes the features and options seem to take over. While a basic solution might have been more ideal for our current situation, the future abilities of the software to meet our changing needs will be helpful no doubt. The training has been a bit "fast paced" and feels almost rushed, but it only makes sense for BigTime to want to get the implementation completed as soon as possible.