--- description: Detaillierte Informationen über ZENOTI zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Gesundheitssoftware](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.com.de/software/131057/zenoti Seite: 1 / 52\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131057/zenoti?page=2) > Zenoti ist eine ausgezeichnete Cloud-Software für Salons, Spas und medizinische Spas. > > Bewertung: **4.4/5** von 1263 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ZENOTI? Zenoti ist eine webbasierte Software, die von mehr als 6.000 Spas, Salons und medizinischen Spas, Yoga- und Fitnessstudios weltweit genutzt wird. Zur Kundschaft von Zenoti gehören sowohl Spas mit nur einem Standort als auch große Ketten mit über 200 Standorten weltweit. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 1263 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soham Inc dba Zenoti - **Region**: MERCER ISLAND, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: 300,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Frankreich, Indien, Kambodscha, Kanada, Malaysia, Neuseeland, Niederlande, Norwegen, Philippinen, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anpassbare Formulare - Automatisierte Terminplanung - Berichterstattung / Analyse - Besuchermanagement - Confirmations/Reminders - E-Mail Marketing - Elektronische Zahlungen - Erinnerungen - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Für Salons und Spas - Geschenkkarten-Management - HIPAA konform - Kalender-Synchronisierung - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kundendatenbank - Kundenmanagement - Kundenportal - Kundenspezifisches Branding - Lohn- und Gehaltsabrechnung - Marketing-Automatisierung - Mitarbeiter-Management - Mitarbeitermanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliedschaft-Management - Mobiler Zugriff - Online-Buchung - Online-Zahlungen - Personalverwaltung - Registrierungs-Management - Reservierungs-Management - Team-Management - Terminplanung - Terminverwaltung - Third-Party Integrations - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verfügbarkeit-Management - Verkaufspunkt POS - Webseitenintegration - Wiederkehrende Termine - Zahlungsabwicklung ... und 4 weitere Funktionen ## Integrationen (8 insgesamt) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Gesundheitssoftware](https://www.capterra.com.de/directory/30582/medical-spa/software) ## Ähnliche Kategorien - [Gesundheitssoftware](https://www.capterra.com.de/directory/30582/medical-spa/software) - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.de/directory/30782/spa/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Planungssoftware](https://www.capterra.com.de/directory/30087/scheduling/software) ## Alternativen 1. 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Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system. > > **Nachteile**: Some constructive feedback is that it would be helpful if Zenoti's team allowed for more time with the implementation team once launching. After go-live, they offer a 2-week window with daily check-ins and standby access with the implementation manager. It took some time using the new system to identify areas that required more attention or development. But what I would say is that while their structure may not be setup for the additional support, my Implementation manager \[sensitive content hidden\] made/continues to make the effort to stay connected and follow through on open items. > > I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust. ----- ### "Zenoti system" — 4.0/5 > **Lynn** | *18. März 2026* | Verbraucherdienste | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Appointment management, support, and all systems in one place. The onboarding team was very attentive, friendly staff who worked hard to make my transition easier > > **Nachteile**: Multi-functionality, yes, it is great to have multiple ways to do things, but it can be confusing when you start out. > > Overall, wonderful. I had a great onboarding team who listened to all my needs and wants as well as training. ----- ### "Loving Zenoti So Far" — 5.0/5 > **Melissa** | *28. April 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zenoti has a lot of features I love, it is a lot of clicking sometimes but it really gets into the nitty gritty of the business. Many reports and formats, I also love the calendar feature which allows custom reports based on specific time frames. Performs well, pricing seems fair, AI is ever growing and can typically help before escalating to the tech team. And the tech team, great support\! it doesn't matter how long it takes to troubleshoot, they'll keep at it until resolved. And the integrations like hyperconnect and Mia the AI agent, top tier. > > **Nachteile**: A lot of clicking to get to something, seems like its being worked on as there's always a new update/rollout. > > I enjoy Zenoti, and I keep learning more and more regarding what it can do ... all of its functions and capabilities. Customer service has been top tier as well. Very fast reliable clear assistance from the tech team. ----- ### "Oversold and under delivered." — 1.0/5 > **Caitlin** | *27. Januar 2026* | Gastgewerbe | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: There was a TON of features... If you want the option to do it all they can definitely find away to give you everything that you are looking for in an all in one system > > **Nachteile**: But because there was a TON of features it made the system incredibly difficult to navigate. It was so over built that simply changing the pricing of a product required going into several different places to do so. It made it incredibly difficult to do the simplest of tasks and the system overall is incredibly dated in its backend, customer bookings and UX. Most of all I was most disappointed in the company's customer service. They spend an absorbent amount of time trying to get you to sign on however trying to get support after the initial implementation was next to impossible. > > Oversold and under delivered. I was incredibly disappointed with the "robust" system. If robust is another analogy for dated, burdensome and cumbersome. The system has so many features that it makes it incredibly difficult to navigate. Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion dollar business with extreme need I suggest you look elsewhere. ----- ### "Great customer service" — 5.0/5 > **Jami** | *21. Januar 2026* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help. > > **Nachteile**: n/a no complaints we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly > > Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings ----- Seite: 1 / 52\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131057/zenoti?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/131057/zenoti) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten