Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist ZENOTI?

Zenoti ist eine beliebte cloudbasierte Software für Heilpraxen. Zenoti unterstützt 20.000 Unternehmen in 50 Ländern. Von der Online-Buchung bis zum Self-Check-in, Auto-Pay und Bewertungen – Zenoti macht jeden Kontaktpunkt zu einem besonderen Erlebnis. Die Lösung hilft dabei, den Gästen ein besonderes Erlebnis zu bieten, bei dem die Sicherheit durch kontaktlose Optionen im Vordergrund stehen, aber Personalisierung und Freundlichkeit erhalten bleiben.

Entdecke, wie Zenoti dein Wachstum fördert, dein Geschäft rationalisiert und deine Gewinne maximiert. Hol dir noch heute eine kostenlose Demo.

Wer verwendet ZENOTI?

Zenoti ist eine webbasierte Software, die von mehr als 6.000 Spas, Salons und medizinischen Spas, Yoga- und Fitnessstudios weltweit genutzt wird. Zur Kundschaft von Zenoti gehören sowohl Spas mit nur einem Standort als auch große Ketten mit über 200 Standorten weltweit.

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Du bist nicht sicher, ob ZENOTI das Richtige ist? Mit einer beliebten Alternative vergleichen

ZENOTI

ZENOTI

4,4 (1.127)
200,00 $
Monat
Kostenlose Version
Kostenlose Testversion
91
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4,3 (1.127)
4,2 (1.127)
4,6 (1.127)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
139,00 $
Monat
Kostenlose Version
Kostenlose Testversion
128
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3,9 (2.818)
3,6 (2.818)
3,8 (2.818)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über ZENOTI

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
23%
3
8%
2
3%
1
2%
Chandra
Chandra
Owner in USA
Verifizierter Nutzer auf LinkedIn
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Goodby Square, Hello Zenoti!

5,0 vor 3 Jahren

Kommentare: The sales, transition, development and support team are PHENOMENAL! At no point in our interactions did I feel dismissed, unheard or misunderstood. I felt confident with them the minute I spoke with their sales team and I have that same confidence post launch. Any issues we had were addressed and resolved the same day!

Vorteile:

Overall the software has many features and capabilities that can be easily customized to fit your business. This software is like the "Amazon" of booking software for salons and spas and a must have if you operate multiple locations. At present I can't and don't use all of the features but I love that I have the opportunity to grow into the use of the software and still expand my business in future. I loved the onboarding process the most as it had in depth training videos and how to articles on virtually every feature offered; and what I couldn't find or didn't understand the 24/7 support team addressed personally.

Nachteile:

So far, I don't have any dislikes about the program. There's a very steep learning curve when it comes to using this software but with daily use, I'll become an old hand at it in due time. The amount of settings this system has is incredible!

Antwort von Zenoti Software

vor 3 Jahren

Thanks for reviewing us on Capterra Chandra! We are delighted to see that your experience with Zenoti has been positive. We are glad to know that we are able to help you "Elevate your guest experience" through Zenoti. We value your partnership with Zenoti and look forward to always serving you better. Please do not hesitate to share any other feedback you have in future. Thanks for being an advocate for Zenoti!

Chris
Owner in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Zenoti grows as you grow

5,0 vor 2 Monaten Neu

Kommentare: Great so far. We continue to evolve and Zenoti is able to match up with us.

Vorteile:

There are so many features that you really need to be aware of what you need or want. They do a great job with your customer suppport through the CSM to make sure you are getting full use of your capabilities that you purchase. I like that they are responsive to my requests and the software changes often. My old scheduling suite had not changed anything in years.

Nachteile:

Zenoti is on the high side of pricing but you get what you pay for. It is very capable and will grow with you. Also, I would like a few more protections for business owners as far as not showing your employees all the information about your business. They ZMA and MyZen apps really push the boundaries of what I'm comfortable sharing in a super competitve business field.

Sheldon
Spa Director in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Stay Away from this operating system for spas, gyms, etc

2,0 letzten Monat Neu

Kommentare: Awful - Run do not walk - AWAY - they offer no support once you a paying client.

Vorteile:

It is connected to all our franchises so customer data is at any location.

Nachteile:

It is a very non user friendly program. They do not update the platform. NOTHING autosaves. So if you step away from your desk and get delayed all your progress is instantly lost when working on reports, email campaigns, etc. They system lets us down on a daily basis. There is absolutely no "help" because support is out of the country and they take days to respond.

Antwort von Zenoti Software

vor 4 Wochen

Hi Sheldon, thank you for taking the time to review Zenoti. We regret to hear your experience with our software and support team has been unsatisfactory. A member of our team has already reached out to you directly to learn more about the issues you're facing and offer personalized support. Our goal is to not only resolve these issues but to ensure your satisfaction and trust in our software and support moving forward. Your feedback is critical helping us identify areas where we can improve, and we thank you for your candid feedback.

Bryce
Marketing Coordinator in Kanada
Kosmetik, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Ease of Use and Customization

5,0 vor 3 Monaten

Vorteile:

Zenoti offers a variety of services that is a step up from competitive software. Reporting capabilities are extensive, with a variety of customization available. Packages, memberships, and loyalty programs are easily accessible. The system is incredibly smart and offers an all-in-one marketing, charting, booking, reporting, and more solutions. The customer service is amazing, the live chat support can take a few minutes to respond, but the integration team and weekly live sessions are a big help. The system can be overwhelming when you first start but has a lot to offer.

Nachteile:

The implementation is very lengthy and there a lot of hiccups to get through in the first few stages. However, the implementation team is very patient and understanding and got us through it easily. It is a very complex system and may be intimating at first use.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Worth the Pain

4,0 vor 7 Monaten

Kommentare: The work of exporting data from old programs and restructuring for Zenoti was extensive. However their support team was generally excellent to work with. Almost one year in, we find occasional hiccups but can typically find a solution or workaround.

Vorteile:

After evaluating several medical spa management software programs, I ultimately recommended Zenoti to our team. It covered the widest array of features required in order for them to move from 4-5 separate programs into one single platform.

Nachteile:

There were a few marketing features we would like to be more robust.