--- description: Detaillierte Informationen über ZENOTI zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Gesundheitssoftware](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.com.de/software/131057/zenoti Seite: 1 / 53\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131057/zenoti?page=2) > Zenoti ist eine ausgezeichnete Cloud-Software für Salons, Spas und medizinische Spas. > > Bewertung: **4.4/5** von 1283 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ZENOTI? Zenoti ist eine webbasierte Software, die von mehr als 6.000 Spas, Salons und medizinischen Spas, Yoga- und Fitnessstudios weltweit genutzt wird. Zur Kundschaft von Zenoti gehören sowohl Spas mit nur einem Standort als auch große Ketten mit über 200 Standorten weltweit. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 1283 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Soham Inc dba Zenoti - **Region**: MERCER ISLAND, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: 300,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Frankreich, Indien, Kambodscha, Kanada, Malaysia, Neuseeland, Niederlande, Norwegen, Philippinen, Schweiz, Singapur, Sonderverwaltungsregion Hongkong, Thailand, Vereinigte Arabische Emirate, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anpassbare Formulare - Automatisierte Terminplanung - Berichterstattung / Analyse - Besuchermanagement - Confirmations/Reminders - E-Mail Marketing - Elektronische Zahlungen - Erinnerungen - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Für Salons und Spas - Geschenkkarten-Management - HIPAA konform - Kalender-Synchronisierung - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kundendatenbank - Kundenmanagement - Kundenportal - Kundenspezifisches Branding - Lohn- und Gehaltsabrechnung - Marketing-Automatisierung - Mitarbeiter-Management - Mitarbeitermanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliedschaft-Management - Mobiler Zugriff - Online-Buchung - Online-Zahlungen - Personalverwaltung - Registrierungs-Management - Reservierungs-Management - Team-Management - Terminplanung - Terminverwaltung - Third-Party Integrations - Veranstaltungsmanagement - Verfolgen der Teilnahme - Verfügbarkeit-Management - Verkaufspunkt POS - Webseitenintegration - Wiederkehrende Termine - Zahlungsabwicklung ... und 4 weitere Funktionen ## Integrationen (8 insgesamt) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Gesundheitssoftware](https://www.capterra.com.de/directory/30582/medical-spa/software) ## Ähnliche Kategorien - [Gesundheitssoftware](https://www.capterra.com.de/directory/30582/medical-spa/software) - [Salonsoftware](https://www.capterra.com.de/directory/30028/salon/software) - [Spa Software](https://www.capterra.com.de/directory/30782/spa/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [Planungssoftware](https://www.capterra.com.de/directory/30087/scheduling/software) ## Alternativen 1. [AestheticsPro](https://www.capterra.com.de/software/93446/aestheticspro) — 4.4/5 (662 reviews) 2. [Pabau](https://www.capterra.com.de/software/140062/pabau-crm) — 4.7/5 (647 reviews) 3. [Boulevard](https://www.capterra.com.de/software/180087/boulevard) — 4.6/5 (375 reviews) 4. [Vagaro](https://www.capterra.com.de/software/153752/vagaro) — 4.7/5 (3648 reviews) 5. [PatientNow](https://www.capterra.com.de/software/92269/patientnow) — 3.9/5 (299 reviews) ## Nutzerbewertungen ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *10. April 2026* | Kosmetik | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **Nachteile**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Easy-to-Use System with Helpful Support and Some Reporting Issues" — 4.0/5 > **Aubrey** | *3. Juli 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Scheduling is very user-friendly, and the checkout process is simple and efficient. The support team has also been helpful and responsive when we’ve needed assistance. > > **Nachteile**: We had a lot to onboard initially, and there were some issues during that process. The system offers a large number of reports to choose from, though we have experienced some discrepancies in the data. > > Overall, my experience with ZENOTI has been good. The system is easy to use, especially for scheduling and checkout, which are very smooth and efficient. We did face some challenges during onboarding due to the amount of setup required, and there were a few issues during that process. While there are many reporting options available, we have noticed some discrepancies in the data from time to time. The support team has been helpful and responsive when issues arise. ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18. Oktober 2025* | Alternative Medizin | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Nachteile**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Zenoti has great features\! Great value for the money." — 5.0/5 > **Elisabeth** | *18. Mai 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love the features. Demand Pricing. Beautiful webstore. Ease of moving appointments. Online booking. Customer communication. > > **Nachteile**: Many glitches with implementation, but that is to be expected when launching a new software. Some of the limitations with regard to reporting and invoicing, but we are working through those things. > > The support team is amazing. So attentive to our needs. They care very much about our success and spent many hours, days and weeks with us. ----- ### "Namaste MBS Spa Review" — 5.0/5 > **Paul** | *15. Juli 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The onboarding team was amazing, and they assisted us in every step of the process. The system is easy to use once you have a clear understanding of the system. The new system allows for business growth and expansion into new markets. The Zenoti system gives our clients a quick as easy option for online booking. The management of patient data is easy to access and process new information. > > **Nachteile**: The Onboarding is lengthy and has many steps. The amount of time and effort that was needed to transfer the data from one system to Zenoti was difficult. > > Due to the assistance of \[sensitive content hidden\] we were able to go from day one to the launch date with a little hard work and team effort. ----- Seite: 1 / 53\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/131057/zenoti?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/131057/zenoti) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten