Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Paycom?

Bist du es leid, dich mit endlosen Gehaltsabrechnungen und Papier herumzuschlagen? Paycoms umfassende Gehaltsabrechnungs- und HCM-Software bietet in einer einzigen Anwendung Zugriff auf robuste Tools für Personalbeschaffung, Gehaltsabrechnung, Personalmanagement und mehr. Mitarbeiterinformationen werden sicher gespeichert und sind für wichtige HR-Verfahren leicht zugänglich. Das spart Zeit und den Aufwand, die Informationen erneut einzugeben, verschnellert die Navigation zwischen HCM-Anwendungen und die Suche nach Formularen und verbessert Verwaltung komplexer Abrechnungsaufgaben.

Wer verwendet Paycom?

Die Einzelanwendungssoftware von Paycom hilft mittleren und größeren Unternehmen dabei, Gehalts- und Personalabrechnungsprozesse zu automatisieren und zu rationalisieren, ohne die Einhaltung strenger Datenschutzstandards zu beeinträchtigen.

Paycom Software - 1
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Du bist nicht sicher, ob Paycom das Richtige ist? Mit einer beliebten Alternative vergleichen

Paycom

Paycom

4,4 (875)
0,01 $
Kostenlose Version
Kostenlose Testversion
118
Keine Integrationen gefunden
4,3 (875)
4,2 (875)
4,3 (875)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
99,00 $
Kostenlose Version
Kostenlose Testversion
145
17
4,3 (2.774)
4,2 (2.774)
4,3 (2.774)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Paycom

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
24%
3
9%
2
3%
1
3%
Josh
Biomedical Equipment Technician
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Employee who loves Paycom

5,0 vor 2 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Joe
Joe
Director of HR, Payroll, Accounting in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Paycom Review

5,0 vor 2 Monaten Neu

Vorteile:

I like the quick responses from the Account Manager and Dedicated Specialist most.

Nachteile:

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Antwort von Paycom

vor 2 Monaten

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Caroline
HR Director in USA
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good Software , Bad customer service

4,0 vor 2 Wochen Neu

Vorteile:

The platform itself is very good and easy to navigate. I have worked with every platform out there and Paycom is one of the easiest to use. It's intelligent and compliant with ACA and taxes. The user side is also very easy to navigate for our employees

Nachteile:

There is never anyone to help me when I need help. our representative would change all the time and were never available when I needed real help

Antwort von Paycom

vor 2 Wochen

We're happy to hear you're enjoying our product, Caroline! Paycom's goal is to provide excellent customer support and we'd like to help. Please contact us at feedback@paycomonline.com, and a team member will reach out.

Natalie
Admin in USA
Hausmeisterservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

STAY AWAY!! Lies, lies, lies: Potentially powerful product lacks support to resolve issues or run as promised

2,0 vor 2 Monaten Neu

Kommentare: I have never experienced a worse, more unsatisfying service experience in my personal or professional life than I have with Paycom. If it was easier to switch away from Paycom, we would have been with a competitor once I realized that Paycom's business is selling lies. Paycom operates with no integrity. A review of our account would show thousands of written and verbal communications regarding an array of issues that spans nearly everything Paycom is supposed to do for us, but it's staff is either too busy or too unfamiliar with the Paycom software to fix most of the issues. Lack of movement on these issues has been communicated to varying levels of management on multiple arms of Paycom's hierarchy. Our issues started during implementation with a backend setup person who encouraged our company to break laws because he did not know how to properly calibrate settings to match legal guidelines. It seems like nothing he did was correct. Here we are 2 years later with many of the issues still unsettled and we as customers still voicing our concerns whenever we have time to follow up on the trail of unresponded to communications. Despite all this, Paycom has never offered credits for any of these issues nor solutions for many that are still outstanding. I am repulsed every time I see an ad for Paycom knowing that they are spending money to scam new, unsuspecting customers into signing on rather than using those funds to properly train staff. If Paycom's poor organizational design and policies weren't bad enough, they also seem to be hampered by inadequate infrastructure. Both winters that we have been with Paycom, they have not been able to to operate with full functionality because the staff (which they claimed was local) is unable to get to work due to the seasonal freezes and bad weather that has been increasingly frequent in Texas. During these times, it seems as if much of the staff works from home since they cannot make it to the office. In our case, our assigned representative did not have the ability to work from home and became unreachable during the crucial end of the year period when we needed assistance with tasks such as correcting W2s, setting up special funding arrangements to accommodate the holidays, and updating the many new minimum wages in all of our different jurisdictions. I feel for those who are personally impacted in these situations, but payroll is the type of function that you have to be able to depend on all of the time. This company is such a joke.

Vorteile:

Bi-lingual (English / Spanish) Potential to be accommodating of most anything you need it to do in the payroll arena

Nachteile:

Horrible customer service - Paycom is so customizable that representatives are unfamiliar with how their own software works or how changing one setting will impact other settings They sell it like your assigned representative will assist you with things, but in reality, it is hard to get a hold of your actual rep and when you do get a hold of someone, they usually just try to make you do everything yourself. It seems like they do this so that they can later say that the customer made the change and is responsible for any of the ramifications even if you did what you were told to do.

Antwort von Paycom

letzten Monat

Natalie, we’re disappointed to read your review. Paycom service teams are dedicated to providing outstanding product support, and we take all feedback seriously. The experience you describe does not match our service standards. We'd like to connect with you in order to resolve your concerns. Please email us at feedback@paycomonline.com, and a member of our team will be in touch.

erin
VP, HR in USA
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Happy Paycom User

5,0 vor 2 Monaten Neu

Kommentare: Overall a great experience and am really happy we made the transition to Paycom last year.

Vorteile:

The support we've received from the Paycom team has been incredible - from implementation through benefit enrollment and now day to day support, the team has always been reactive, pleasant and truly helpful.

Nachteile:

Reporting. I would love to see more dynamic, easier to navigate reporting functions. I find the analytics dashboard is not as intuitive as I thought it would be and it's harder to pull data that I fill confident in (turnover is an example). Would love the ability to see executive dashboard reporting that is easy to use and manage.

Antwort von Paycom

vor 2 Monaten

We're happy to know you're having such a great experience with our team and service, Erin! It's also great to hear how Paycom has positively impacted you and your organization. We appreciate your feedback and review. Thank you!

Ayla
Human Resources Manager in USA
Non-Profit-Organisation Management, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One Stop Shop

4,0 vor 2 Monaten

Kommentare: Overall, it's been good. There were some hiccups with our work week setup which cost us a lot of money, but it has all functionality built in for everything needed for HR. It's a one-stop shop.

Vorteile:

User-friendly interface, and has all components of HR that are needed for a business. Onboarding, background checks, performance management, benefits, payroll and much more. There are dedicated specialists available to answer questions when you need assistance.

Nachteile:

Messaging system to employees needs updating, the format is very archaic and limited use of links and photos. Needs to be revamped. Also, specialist reply time can take sometimes 1-2 business days. Turnover for Paycom specialists seems to be high, as we get a new specialist assigned to our account about every 6 months or so. New feature you want to add cost more and more money instead of one bundled price for everything.

Antwort von Paycom

vor 2 Monaten

Ayla, we're pleased to know our user-friendly software is giving you the ability to streamline your HR and payroll tasks all in one place! We appreciate your feedback and for letting us serve your organization!