iDeals Virtual Data Room

Kommentare: iDeals truly made our lives and that of the clients easier. The user-face is extremely user friendly and easy to manage, while the fees are very affordable to the client as well.

Vorteile: User friendly product and easily customizable: the interface is very flexible and allows you to truly customize the accessibility of every single file to each user on an individual basis. The support team is extremely helpful as well. The support team is available 24/7 and are very responsive and quick in tackling any issues.
The value for money of this software compared to competitors put iDeals at a clear advantage point.

Nachteile: I honestly could not find anything to dislike about the software. It is truly a great product 360 degrees.

Kommentare: iDeals is a great product. Provides the level of security needed to ensure your documents are protected. Ease of use was fantastic and customer service is excellent.

Vorteile: Security, User interface, and permissions flexibility.

Nachteile: Installation needed for downloading of encrypted files. Should be easier.

Kommentare: We used iDeals virtual data room to host few documents for review by our consultants. The reviews were done without the need for a travel or meeting, yet the documents were shared in a secure and simple way than sending them through an emails.

Vorteile: The ease of use is unparalleled. It take less than 20 minutes to set up the virtual data-room and roll-out go-live. Security features are as expected. Users can be restricted from printing, downloading or viewing documents. Downloaded files are encrypted and watermarked. Q&A can be monitored through the tool. Allows visual customization such as adding your own logo.

Nachteile: Nothing specific. Allowing for pop-up message at the time of login to remind about confidentiality would've been nice.

Kommentare: iDeals gets the job done - they are much less inexpensive than other VDR providers. Relatively easy to use but can be slow, customer services isn't so easy. Really need to enable iOS remote administration of the site.

Vorteile: Easy to set up, easy integration into file manager.
I really like the "updated version" function which allows a new version of a document to easily replace a dated version

Nachteile: Since the very first day - no matter where in the world I am - the automatic time zone finder function is wrong. Every single instance I open the site I am forced to re-set my timezone. Customer service was zero. no idea how to fix this simple problem.
Service - conducting a live chat is next to impossible (or at least it was) I don't want to get on the phone.
REMOTE ADMINISTRATION! SO many times i've been out to dinner or on a train with no laptop and would be great to manage files and run administrative tasks from mobile. right now can only be a 'viewer" from mobile.
Slow. Download speeds can be glacial.

Kommentare: all good - quick to rectify any issues

Vorteile: Very little time spent on learning the features, easy to manage folders and subfolders - particularly the access. Better than other big players in the market.

Nachteile: the document numbering can be too long when you have multiple subfolders