Wer nutzt diese Software?
Durchschnittliche Bewertung7 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 4 / 5
- Funktionen 3.5 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2006
Cloud-based patient tracking and engagement platform providing patient flow monitoring, kiosk and staff check-in, text messaging and process visibility featuring HL7 interfacing, audio/visual alerts, wait/treatment time reporting, and waiting room status viewing for staff and patients. PatientTrak provides improved patient satisfaction through increased throughput, staff efficiency and dramatically reduced wait times. Patient engagement includes appointment reminders and web-check-in.
- Historische Berichte
Die hilfreichsten Reviews für PatientTrak
Bewertet am 18.12.2017
Kommentare: Increased patient satisfaction. Improved staff efficiency and reduction in costs.
Vorteile: PatientTrak software is extremely intuitive and provides great functionality for my team. The software tracks patients door to discharge providing: kiosk check in, queuing, tracking and post visit surveys. PatientTrak's comprehensive reporting and analytics have allowed us to identify numerous bottle necks in our patient flow. PatientTrak's customer service team is extremely responsive and very knowledgeable about best practices in the healthcare industry.
Nachteile: The PatientTrak touchscreen kiosk provides the necessary functionality right now. However, long term I would like the kiosk to take payments.
Bewertet am 13.3.2018
Vorteile: keeping trak of patients. taking them in order they came in.
Nachteile: it would be nice to have the patients name to still be on the patient que after the patient is checked in. the name disappears and there are 4 patients in front of them but they see zero minutes.
Antwort des Softwareanbieters
von PatientTrak an 14.3.2018
Thank you for the review. Glad to hear that PatientTrak is helping your organization manage patient flow and improve operations. The requested functionality as you describe is available. We would be pleased to work with your team on implementing this desired workflow.
Bewertet am 18.12.2017
I am very satisfied with PatientTrak
Vorteile: The software is simple to install and use. It has been very reliable in the 2+ years that we have used it. Any issues are quickly resolved by PatientTrak's support team.
Nachteile: Overall I am happy with it. It has all the basic features required of a Patient monitoring system and more features are always being added. That being said sometimes I would like to see more advanced features.
Bewertet am 15.8.2018
Enhancing the patient experience
Vorteile: A awesome online reputation management, digital marketing and quality improvement product. Want to survey patient in real time to get consistent patient feedback and data, want more patient engage online and in the clinic. This company is for you. They have so many products available it is your one stop shop in the path to improve patient experience. Hey hey can digitalize you practice and bring you into the forefront of patient experience.
Nachteile: They are a big company that caters to large companies with a budget to boast. But you won’t be disappointed with the product or the customer service you get from this company!
Bewertet am 25.2.2019
Kommentare: Generally very good.
Vorteile: New update is very efficient for tracking the patients
Nachteile: The application freezes occasionally since the update.