SailPoint

Access Control

Vorteile:

IdentityIQ provides an excellent one-stop shop for users to request access within our enterprise environment. Before, users needed to go to several different places depending on what access they needed. Now there is one location, and easy search tool, and notification emails for managers to approve which makes the process seamless.

Nachteile:

I have found when working with users that the user interface is not as user friendly as one might think. When viewing it, it looks clean and easy, but time and time again users struggle to understand the flow.

Database User Management made so easy !!!

Kommentare: Ease of use, time saving, automation

Vorteile:

We have over 2000 databases in our organization, for Sybase and Oracle. Identity IQ from Sailpoint has been a boon for us to manage the accounts of all our users at one spot, and to simplify the process of provisioning and deprovisioning. Identity IQ can also be configured to use business rules in scenarios where there are too many parameters to take in consideration. The tool we used previously wasn't this stable and flexible.

Nachteile:

The interface takes some time to get used to. Some features we requested are promised in a future release, which means there is room for improvement

SailPoint IdentityIQ

Vorteile:

I like the proactive features like policy violations and multiple layers of approvals at request time. Reactive controls like certifications are helpful to the extent that users engage.

Nachteile:

Does not scale well for large environments or when data is not 100% clean. For example we have many uncorrelated accounts and this is not handled well for certifications.

Good for very specific use cases

Kommentare: I've used SailPoint both as a pure IG solution and as an overall IDM solution. For an IG solution it works well even though the customization is still more than I prefer. As an IDM solution it requires far too much customization and is not "full featured" when compared to other products in the marketplace.

Vorteile:

Provides a good identity governance view into your organization

Nachteile:

It requires a considerable amount of customization to get it to work.

IdentityNow

Kommentare: The overall experience with Sailpoint is fine, we did notice that the platform is starting to suffer from response delays and since we use the SaaS of IdentityNow it might seem that as more customers are being added the performance is being impacted.

Vorteile:

Easy to connect to our internal application to extract user entitlements for managers certifications. We use IdentityNow for certification but we disabled provisioning.

Nachteile:

UI and documentation needs some improvements. Search feature needs technical skills to get going and documentation is not readily available. I do note that Sailpoint are adding more documentation to the support portal.