Wer nutzt diese Software?

Automotive manufacturers, dealerships and online advertisers, Real Estate brokers, builders and online advertisers, multifamily property management companies.

Durchschnittliche Bewertung

3 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Contact At Once!
  • http://www.autodealerchat.com
  • Gegründet 2005

Über Contact At Once!

Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, were talking about Contact At Once! Our all-in-one messaging platform works across devices, so you can initiate chat and text conversations with consumers and sell more. From the widest software deployment options to the only truly complete conversation management solution, come see why our customers rate us #1 in satisfaction.

Contact At Once! Funktionen

  • Buy-Here Pay-Here Händler
  • Dokumentenmanagement
  • Finanzierungsmanagement
  • Gebrauchtwagenverkäufer
  • Inkasso-Management
  • Kontakt-Datenbank
  • Kundendienst
  • Lease Tracking
  • Neuwagenverkäufer
  • Rechnungsführung
  • Webseitenintegration
  • Bildschirm teilen
  • Geo-Zielgruppenerfassung
  • Integration von Dritten
  • Kundenspezifisches Branding
  • Offline-Formular
  • Proaktiver Chat
  • Transfer / Weiterleitung
  • Vorformulierte Antworten
  • Websitebesucher-Nachverfolgung

Die hilfreichsten Reviews für Contact At Once!

Contact at Once is the Best Thing Since Sliced Bread!

Bewertet am 21.8.2016
Chip B.
Auto World USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As the Internet Sales Manager for a large auto wholesaler, it's my mission to connect our customers with our product and Contact at Once is the tool that yields the most results. CaO allows our sales staff to stay connected with customers at any time of the day and to capitalize on the shopper who works all day and doesn't have time to car shop, apartment hunt, etc. until the late evening hours after the kids have gone to bed. Beyond crushing time barriers, CaO allows for not only live chat, but also text messaging. The reporting and management features send me emails so I can review each conversation if I choose and flag them as a training topic or someone that needs further follow up. Agent enrollment and management is a breeze AND the support staff is beyond wonderful. On top of that, if your in-house agents aren't available when needed, CaO also offers managed and co-manage chat where they can manage your company's chat presence either totally or in part. This is a communication Swiss Army knife that you can't afford to do without.

Vorteile: Transfer chats from desktop to mobile and back again without missing a beat. Agent enrollment and monitoring is a breeze and enhances my ability to ensure staff follow through and consistency.

Nachteile: I wish sending pictures and video was as easy as just clicking one button and uploading or filming. It's not, but that's a development issue on their horizon. Soon!!

Fantastic tool!

Bewertet am 29.9.2016
Tommy K.
Internet Manager
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My store uses an older CRM that is functional, but lacks many of the most up to date features offered by newer CRM's, including texting. Enter Contact at Once. They have made it very easy for me to reach out to my customers through text, and for our customers to contact us through text or chat. For the money, I don't think there's a better tool out there.

Vorteile: Intuitive texting capability, desktop app makes it easy to start and continue conversations with customers, internal chat capability, integrates with all my third party sites, good mobile app

Nachteile: Desktop app could use some tweaking, but this is a minor thing.

Nice service for people to reach out to you while shopping online.

Bewertet am 12.9.2018
Verifizierter Rezensent
Professional Sales Consultant
Automotive, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall positive. It can be a handful answering phones, emailing customers, texting, and having a chat online while customers are in the store, but nobody complains about being to busy in this industry.

Vorteile: It tends to capture conversations that may otherwise not happen with viewers interacting with our web services.

Nachteile: Some of the software has issues with ending conversations. We've found if sales people don't have the last word the conversation keeps popping up on us. Trying to end a conversation is sometimes tedious.

Great for Internet Sales!

Bewertet am 5.10.2016
Kevin G.
Sales and Finance
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Contact at Once provides easy to use chat software that generates many sales leads from our website. They provide excellent training resources for employees and have a great team of support staff if you need assistance. With the new age of internet sales you need a platform like this to connect with online buyers while they are browsing.

Vorteile: Easy to use, great training resources, ability to use from a mobile device or desktop, transfer chats from desktop to mobile if you're on the go, increases sales leads from online buyers

Nachteile: Nothing

Great Software to talk now

Bewertet am 4.12.2018
Justin F.
Internet Sales Manager
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good product that is easy to install, use and make easy contact with customers looking for answers and to schedule appointments.

Vorteile: Easy to use and little no issues. You can be up and talking with your customers in minutes. Must have for any Auto Dealer website today.

Nachteile: I wish it would shut down when you close. If you leave work at night and don't sign out, shows you still online for customers to try and chat with you.

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