--- description: Detaillierte Informationen über GiveSmart zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GiveSmart Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Auktionsplattformen](/directory/30528/auction/software) > [GiveSmart](/software/130794/givesmart) # GiveSmart Canonical: https://www.capterra.com.de/software/130794/givesmart Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/130794/givesmart?page=2) > Die neue kombinierte Plattform bietet moderne Funktionen und erstklassige Dienstleistungen, um die Spendensammlung zu vereinfachen. > > Bewertung: **4.5/5** von 211 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet GiveSmart? Gemeinnützige Organisationen, Privatschulen, Krankenhäuser ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 211 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Momentive Software - **Region**: Tysons Corner, USA - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: 3.000,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Besucherregistrierung - CRM - Confirmations/Reminders - E-Mail Marketing - Event-Ticketing - Eventplanung - Fundraising-Management - Gebot-Management - Kampagnenmanagement - Kartenverkauf - Kommunikationsmanagement - Kontaktmanagement - Kundendatenverwaltung - Kundenspezifisches Branding - Mitgliedschaft-Management - Mobiler Zugriff - Mobiles Spenden - Online-Gebote - Online-Spenden - Online-Versteigerung - Option "Jetzt kaufen" - Pfand-Management - Registrierungs-Management - Social-Media-Integration - Spender-Management - Sponsoren-Management - Teilnehmer-Management - Veranstaltungsmanagement - Website-Management - Zahlungsabwicklung ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Auktionsplattformen](https://www.capterra.com.de/directory/30528/auction/software) ## Ähnliche Kategorien - [Auktionsplattformen](https://www.capterra.com.de/directory/30528/auction/software) - [Software für hybride Veranstaltungen](https://www.capterra.com.de/directory/33115/hybrid-events/software) - [Event Marketing Software](https://www.capterra.com.de/directory/31542/event-marketing/software) - [Registrierungssoftware](https://www.capterra.com.de/directory/30111/registration/software) - [Software für virtuelle Events](https://www.capterra.com.de/directory/32017/virtual-event/software) ## Alternativen 1. [Givebutter](https://www.capterra.com.de/software/172048/givebutter) — 4.8/5 (872 reviews) 2. [Zeffy](https://www.capterra.com.de/software/220131/zeffy) — 4.8/5 (484 reviews) 3. [DonorPerfect](https://www.capterra.com.de/software/2698/donorperfect-fundraising-software) — 4.5/5 (1449 reviews) 4. [Donorbox](https://www.capterra.com.de/software/156860/donorbox) — 4.8/5 (625 reviews) 5. [Bonterra Network for Good](https://www.capterra.com.de/software/111128/bonterra-guided-fundraising) — 4.6/5 (937 reviews) ## Nutzerbewertungen ### "Best Investment Ever" — 5.0/5 > **Jill** | *13. Oktober 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like MOST about this software is the fact that people can participate in our auction from anywhere\!\! > > **Nachteile**: HHHmmmm......the first year, the uploading process of the auction items was a bear, but they upgraded the software and since then it is SUPER user friendly\!\!\! > > I have nothing negative to say about this company, the platform or their employees, everyone I have had contact with has been more than helpful. The software is easy to use, but if you do have questions, the chat, email or phone availability of someone who can help you is amazing. They are prompt and efficient, which helps you to complete the task at hand and move on the next thing on your lsit\! ----- ### "We Are Beyond Grateful" — 5.0/5 > **Madison** | *3. Dezember 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software is an incredible tool for nonprofits. Especially in a year with so many unknowns and endless virtual events, this software made it easier and less stressful to pivot, be creative, and fundraise for our cause. In 2020 alone, we have done five campaigns and have exceeded our fundraising goals. It is easy to use for both administrators and users, and is feasible for multiple different types of events (i.e. a golf tournament, a virtual auction, a gala, a 5K, a general fundraiser, a voting event, and so much more). The possibilities are endless with GiveSmart. In addition, their support teams and their resources provide tools for organizations looking for ways to improve and grow. I have yet to have a negative experience with the software. > > **Nachteile**: The only issue I've had with the software is with a virtual auction. Anytime you share a link, be it to donate, or to view an item, etc., it just links to your general campaign and not to a specific component of that campaign. That being said, that's a minuscule detail in the grand scheme of things when planning and executing an event. This software is easy to use and navigate, and their support team is top-tier if you run into a problem or have a question. > > I would recommend Givesmart to anyone looking to kickstart their fundraising and be more flexible with their events. Our nonprofit has seen unprecedented success using GiveSmart, even during such a turbulent year full of changes and unknowns. Our entire team of volunteers is thankful for this product and all that it has provided to us. Their platform, help team, resources, and webinars will motivate you to do more and be better for your organization and its mission. ----- ### "Deeply Disappointed – GiveSmart Has Been a Costly and Stressful Experience for Our Nonprofit" — 1.0/5 > **Stephanie** | *1. Dezember 2025* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Unfortunately, there was nothing we found positive about our experience; the platform and support consistently failed to meet even basic expectations. > > **Nachteile**: GiveSmart has been unreliable, poorly supported, difficult to integrate, slow to resolve critical issues, and has forced us to create our own workarounds despite paying thousands for their platform. > > Our PTO has had an incredibly frustrating experience with GiveSmart, and I want to share our story so other nonprofits can make an informed decision. We spent several thousand dollars launching our fundraising platform and expected a smooth integration with our existing website. Instead, the interface was clunky, difficult to work with, and far from user-friendly. Even worse, when we reached out for help, support was minimal to nonexistent. For a platform marketed to nonprofits—many of which rely on volunteers—that alone was discouraging. Things only got worse. GiveSmart encountered an issue with our bank account, and rather than helping us resolve it quickly, our funds were held for months. As a PTO raising money for important school needs, this delay put us in a really difficult position. Communication was slow, unclear, and unhelpful throughout the entire process. Most recently, as we prepared for Giving Tuesday, a board member attempted a test donation—only to find out that donations weren’t working at all. We submitted an IT ticket and were told they would “try,” and that our account manager was too busy and heading into a meeting, so we should just email general support. At a time when reliability is crucial, this was incredibly disappointing. At this point, we’ve had to create multiple workarounds just to function because GiveSmart still has not provided meaningful assistance. We honestly don’t know what we paid for, as we’ve been forced to solve problems on our own that their team should have handled from the start. Now, right before a major fundraising event, we’re suddenly being asked for additional information that was never requested during onboarding. Critical steps were missed by their team, and we’ve consistently had to chase them just to make the platform functional. Based on our experience, I cannot recommend GiveSmart to any nonprofit or organization looking to raise money. The platform has caused us stress, delays, and unnecessary obstacles at every stage. It has truly been a nightmare and has hindered—rather than supported—our fundraising efforts. If you rely on your fundraising platform to be dependable—especially during major events—please look elsewhere. ----- ### "The Best Choice" — 5.0/5 > **Kristin** | *19. Oktober 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I was very nervous about setting this up for the first time. I'm a one-person development office, and I'm not extremely technology-savvy. But once I started, it was so intuitive that it practically told me what to do. And when I ran into something I needed help with, the tutorials were great, and if I still needed help, the customer support reps responded very quickly with exactly what I needed. There was no down time\! It's also easy for our donors to use for bidding on our gala auction. We have received many compliments about that, so much so that we're using the software again on another fundraising program. The reports available to me during and after the event have been unbelievably helpful. There was no time lag waiting for results. I could watch the action results real time on my computer and send out appropriate messages. The software works seamlessly with Excel. There are great resources on their website from other organizations about how they used GiveSmart for their events. These were extremely helpful when we had to pivot from a live event to an online event. They took me from fear to excitement\! > > **Nachteile**: I wish I had set up our site earlier. I would have been able to use it for ticket purchases, sponsors and auction donations. I will next time\! > > From beginning to end, my experience with GiveSmart was outstanding. I have recommended them to a number of other nonprofits. We will definitely continue to use them. They will do everything they can to make your event a success\! ----- ### "Great resource and awesome personnel" — 5.0/5 > **Beth** | *18. Oktober 2020* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Givesmart is so easy to use and allows us to run different types of fundraising events. The more I use it, the easier it becomes, and I find myself thinking about new ways to use this platform. > > **Nachteile**: The financial reporting can be a bit confusing but as I use it more, and with the assistance of Givesmart, I am able to navigate much better. > > The personnel and platform are excellent and make my job so much easier\! ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/130794/givesmart?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/130794/givesmart) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten