Wer nutzt diese Software?
Gemeinnützige Organisationen, Privatschulen, Krankenhäuser
Durchschnittliche Bewertung194 Bewertungen
- Gesamt 4.6 / 5
- Benutzerfreundlichkeit 4.4 / 5
- Kundenservice 4.8 / 5
- Funktionen 4.3 / 5
- Preis-Leistungs-Verhältnis 4.4 / 5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2009
Community Brands vereint eine exzellente und innovative Spendensammlungstechnologie mit GiveSmart, Geure und 501 Auctions. Die neue kombinierte Plattform bietet moderne Funktionen und erstklassige Dienstleistungen, um die Spendensammlung zu vereinfachen und Wohltätigkeitsorganisationen dabei zu helfen, ihre Veranstaltungsziele zu übertreffen.
- Abrechnung & Rechnungsstellung
- Alarmfunktion / Benachrichtigungen
- Option "Jetzt kaufen"
- Reverse Auction
- Stumme Auktion
- Aussteller- / Lieferanten-Management
- Block-Management der Räumlichkeiten
- Hochzeiten / Feiern
- Promotion in sozialen Medien
- Umfragen & Feedback
- Mobiles Spenden
- Tracking von Beiträgen
- Wiederkehrende Spenden
- Barcode / Tickets scannen
- Kartenverkauf vor Ort
- Mobiler Kartenverkauf
- Verkaufspunkt POS
- Zuhause drucken
Die hilfreichsten Reviews für GiveSmart
Bewertet am 9.1.2019
Kommentare: Most of our donors and guests loved the new aspect of our Auction, including switching to mobile bidding/checking in and out. Instead of the previous years of pen and paper bidding. There were only a few people that preferred the old method and just couldn't seem to get on bored. People were concerned that guests would be on their phones all night and no one would be interacting but it was quite the opposite. People had more time to mingle not having to go back and check the paper bid sheets since there were none.
We were looking for an affordable and easy to use mobile bidding auction program and this one did not disappoint. The company sends a representative to the auction to basically be the point person and fix anything that might come up and help with check in, entering data, etc. They show up early and stay through the event. They bring tablets that are easy to use for our volunteers and staff.
Entering items and bidders is easy and functional. Your event can go live as soon as you'd like it to so that even donors that can't attend the night of, can bid on items. This increases revenue tremendously. They also helped us with not having small items but focusing on larger items of value and only having around 100-150 silent items. The colorful pictures and descriptions are easy to view on mobile devices. And if guests don't have a smart phone, we can help them bid on our tablets.
Guests receive notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.
Guests are also able to check out from their device, so it makes check out a lot faster and smoother.
It is a lot easier to collect on balances as well because we collect credit card information before the event.
Guests received notification of being outbid, but you can add am amount you are willing to pay and Gesture will continue bidding on your behalf until the amount is reached.
Nachteile: If the tablets go down at check in, it pretty much puts everything at a stand still. Even though the tablets run without wi-fi. There are certain aspects that have to be changed or updated only by Gesture, we can't do it ourselves. Such as adding the individuals who receive notification of a payment or donation from the event. But they are usually quick about their customer service.
Bewertet am 14.8.2019
501 Auction to GiveSmart
Kommentare: I have used 501 auctions for a few years until GiveSmart took over. This is our first year working with the new company since the change and so far we have had a good experience. We assigned one staff member for all of our events, so it is great to have the same person so they are able to get the feel of the organization and the population we work with. Rather than having a new GiveSmart team member every time.
Vorteile: A pro of GiveSmart is the flexibility of being able to have several different campaigns for all the different events you are hosting. We have 4-5 events a year with silent/live auctions for each so this is a great way to use online bidding for each event. With the online bidding we are able to widen our reach to individuals who do not attend the event . We have seen an increase in money raised from silent and live auction with this feature. This also takes away the annoying bidder sheets and having to text/email winning bidders. The system will automatically send them a text that they have won an item and provide the item number. Another great feature is you can customized tests that goes out to bidders and attendees. This is a great way to keep your guest up to date with auction information and send text to encourage them to donate.
Nachteile: One con is you can not batch checkout any accounts that are 1,000 or more. A good portion of our guests usually donate/bid over 1,000 at our bigger events of 300+. This is going to be time consuming to checkout all of these individuals. It would be helpful to select the amount for each event since the giving culture at each event varies.
Bewertet am 29.3.2018
The 501 team is great! We've increased gross revenue by over 30% in three years.
Increased revenue. Having 501 here on event day allows me the ability to interact with my guests more easily. They are a a great team and they have worked with us for three years doing a phenomenal job of making our day run smoothly.
No more fear that the software will crash or the credit card terminals won't work on the day of auction. Each has happened multiple times in the seven years before 501.
Our auction is visible to guests in real time! We get to add items every day and update details as needed when needed. It has helped with sales.
Overall, this is wonderful software to use for auction events.
Vorteile: Data entry is easy and it is web-based allowing me the ability to work from home or on the road. The software is very user-friendly. The financial tracking and ability to email guests from the software is a plus also!
Donation receipts are sent to donors per item - I'd rather the receipt could reflect as the bidder receipts do. One receipt with all their items in one place. Some of our donors can receive up to 40 emails from me which actually means that I have to write them letters instead of using the email function.
I'd like to be able to track volunteers on the software as well. To be honest, I have been keeping a list of suggestions for some software platform enhancements.
It would be nice to be able to customize the software to our specific needs.
Bewertet am 14.11.2017
Gesture is the real deal for mobile fundraising; intuitive to use, with great customer support.
Vorteile: The software is intuitive to use and streamlines so many of the processes that eat up your time when you have to do them manually; we eliminated so many Excel spreadsheets, thanks to everything being easily captured, managed, and tracked right within the software - from auction packages to ticket sales to even the seating and meal requests. Beyond the software, Gesture's customer service was incredible; from the initial sales call all the way through to the event itself, every single Gesture representative we worked with was attentive, helpful, and genuinely interested in helping us have a successful event - which we did. In just the 48 hours since the event concluded, I've received multiple compliments from guests who expressed how "smooth" the night ran and how "seamless" their experience was, from check-in to bidding on auction packages to purchasing raffle tickets to checking out when they won auction packages. We will definitely be using Gesture again, for next year's event!
Nachteile: Since our event is coordinated by a mix of paid staff and volunteers, it would be helpful to have an administrative access level in Gesture that is "view only" - currently, it's all (full admin rights) or nothing. It would also be helpful if raffle winners could be "drawn" right in the software, rather than needing to use a random number generator on a third party site.
Bewertet am 27.10.2017
The software is easy to use and provides a seamless experience for our staff and event guests.
Vorteile: The software is easy to use. It's intuitive and easy to navigate. It makes my job as an event manager much easier. Adding auction items, auction close out, and financial reporting are a breeze. It is also a smooth process for our guests. Bidding on auction items or making a donation is very easy for them, which means more donations for our cause. We set up our auction online in advance of the event. This gives guests an opportunity to start bidding on silent items, and become familiar with live auction items. All of this leads to more revenue to support our mission. I also appreciate the ability to customize our site so it looks like us. This creates a cohesive experience for our guests and helps us put our brand front and center. As a site administrator, I love the ability to download the generated auction sheets. This is a huge time saver. We also download the receipts and send to guests with a thank you letter after the event. It calculates the tax deductibility automatically on the receipt which is an essential feature.
Nachteile: There are a few custom queries/reports I would like which are not currently offered. It can be confusing as an admin to see clearly what funds have been paid and not paid. However, the staff are great and have helped me figure things out. They even created a custom report for me.