Wer nutzt diese Software?
Jedes Team, das auf einfache Weise Aufgaben, Probleme, Fehler oder andere Workflows verwalten möchte.
Durchschnittliche Bewertung41 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 4,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Angaben zum Hersteller
- Gegründet 2007
Die einfachste Problemverfolgung und Aufgabenmanagement Software für Teams von 2 bis 200. Verfolge Aufgaben in deinem Unternehmen oder für deine externen Klienten und/oder Kunden. DoneDone wird von Software-Teams, Marketing-Teams, professionellen Service-Firmen, Personalchefs und Kundendienst-Teams geschätzt. Verfolge Fehler. Verfolge Aufgaben. Verfolge Projekte. Verfolge Bewerber. Verfolge Kundenaktivitäten. Verfolge technische Supportanfragen. Verfolge Kundendienstanfragen. Behalte alles im Auge und erledige Dinge!
- Wiederkehrende Probleme
- Überprüfung von Vorfällen
Die hilfreichsten Reviews für DoneDone
Bewertet am 21.6.2019
Great Project Communication and Tracking Tool
Kommentare: DoneDone has continued to be a great resource for us, and they have shown they are committed to enhancing their product.
Vorteile: The ability to customize aspects that make sense for our organization or for the project in general...we didn't have to modify our way of discussing the project to fit within a cookie-cutter project management tool.
Nachteile: Searching for past projects is always a little cumbersome. Plus, I wish there was a way to "star" important aspects that can be referenced more easily later.
Bewertet am 3.7.2019
Perfect for our Help Desk
Kommentare: Worked perfectly for our organization. In fact, we've transitioned to DoneDone 2 and think this will allow us to be even more effective in serving our clients.
Vorteile: DoneDone is straight forward to use and it was perfect for Public Issues, which we used as our HelpDesk communications utility.
Nachteile: Can not "claim" an issue when it comes in. It's automatically assigned to a specific person, who may or may not be there.
Bewertet am 21.6.2019
Simple, with a decent API
Vorteile: We were able to use the API to build our own frontend to the system, so that our clients don't need a DD login to submit tickets to us, but can also track progress on their tickets.
Nachteile: The workflow isn't 100% clear, and it seems to have changed in the last year or so.
Bewertet am 3.7.2019
A Client Perspective
Kommentare: The design/development group we hired to build the website for our university department introduced us to DoneDone. During the design phase, between face-to-face working meetings, DoneDone proved to be an optimal platform to refined bite-sized design issues, and to keep everyone abreast of the emerging design. During the testing phase, DoneDone was a simple, transparent conduit of issues found and issues resolved. Currently, in the site maintenance phase, we, as clients, use DoneDone maybe a dozen or so times a year, and it is all just easy and straightforward.
Vorteile: DoneDone is the issue tracking system used by the website design and development group that my university department hired for our website. As a client user of DoneDone I love the "transparency" of the DoneDone issue posting system: I can see the input and responses of everyone involved in tackling an issue, and I can add additional stakeholders as necessary. As a result, we are all always clear on who's doing what and the status of an issue. By comparison, the bug/issue tracking system that is used by my university's IT department is cumbersome, confusing, and non-transparent. The user experience is poor, and the complexity discourages me from reporting all but the most serious issues.
Nachteile: As a client user of the DoneDone software, I have no dislikes. It is a simple, clean user interface and interaction that nicely focuses the communication between the client team and the design/development team.
Bewertet am 29.6.2019
Excellent excellent product
Kommentare: I could not imagine my business life without Done done - the best software I have ever discovered or used.
Vorteile: I use this software on a daily basis - I manage all my tasks, queries and projects with ease. This is an incredible piece of software - it makes my life incredibly easy. I love the reporting and I love how easy the tasks are to manage. There is no way I could so my projects efficiently without Done done.
Nachteile: The only small issue I have is accessing the projects - if you have a large list of projects you always need to get back to the drop down to change between projects. It would be great ti hace a clickable menu on the side for ease of access