Wer nutzt diese Software?

Our target market is health and fitness clubs who want to automate many of their processes including registration, payroll, membership, online usage, and more.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.4/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.1/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • Club Automation
  • http://www.clubautomation.com
  • Gegründet 2007

Über Club Automation

Club Automation is an innovative club management solution built by club operators for club operators. With the ability to streamline and automate processes from the front desk to the back office, Club Automation has everything you need to elevate your club or facility. Our web-based software is scalable for health, tennis & fitness clubs of any size with one or multiple locations. Club Automation was designed to help club operators reduce operating costs, grow revenue & delight your members.

Club Automation Funktionen

  • Abrechnung & Rechnungsstellung
  • Besuchermanagement
  • Inventarverwaltung
  • Marketing-Management
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Online-Buchungen
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Inventarverwaltung
  • Marketing-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Online-Buchung
  • Self-Check-in/-Check-out
  • Unterrichts- und Stundenplanmanagement
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Vertragsmanagement
  • Zahlungsabwicklung
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Club Automation

The staff at Club Automation is second to none!

Bewertet am 23.1.2018
Beth V.
Director of Marketing and Membership
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Club Automation has helped us advance in so many ways. Our fitness facility has nearly 10,000 members and this provides a fast, effective way to not only sign-up new members, but create a good environment for current members to utilize. We enjoy many features such as online sign-ups, electronic guest passes, automatic billing, and certain tracking features/reliable reports. This has helped our staff tremendously by helping them to cut their time spent on projects down. It allows them too have more time to spend on other areas of their work duties. Another huge benefit is the fact we can log in from any computer any time, any where without having to install actual software only available on a certain number of computers! I just asked some of my staff to tell me their favorite feature in five seconds. Here were their responses:
1. Capabilities of reports for many different circumstances whether it be corporate partners, payroll deductions, retention etc.
2. Ease of sign-ups for new members.
3. Family check ins. (When one family member scans his/her card, the rest of the family pops up on the screen and all you have to do is check the box next to their names to sign them all in!)
Members love being able to log into their account online and update their billing information, sign up for classes, swim lessons etc. and print out payment history for work reimbursement plans. Club Automation has truly helped us take a step into the modern world of fitness software!

Nachteile: Club Automation is working on ways to incorporate certain features and making more customizable forms, such as additional required fields like t-shirt sizes and expediting certain updates such as reoccurring transaction features and showing certain details at check-in. Pro Rating billing is not optional with Club Automation, so that was new to us. Certain reports have great sorting features where others do not have the same capabilities. We are looking forward to these improvements being made and have confidence Club Automation will only continue to provide great service and excel in all of these areas just like they do in ALL other aspects of the software program.

Club Automation and Bass River Tennis Club - A great partnership

Bewertet am 18.1.2017
Michael L.
Owner / General Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If a half star was available, I've give 4.5 to quality, ease and functionality. We have looked at a lot of platforms and Club Automation is clearly the best available. No question! Even in the places that I would like to see improvement, the customer service and support more than overcomes. They are fast to respond, work diligently to solve problems and don't just pay lip service to get back with answer. They do it!

Vorteile: It's a seamless product. From first check-in to billing and accounting, it's all right there. The customer service is above any vendor I've ever dealt with. The people behind Club Automation are what make the company so great!

Nachteile: The Communications Center is still a place that could be better. At least in the way we wish to use it. It is so close to being a total game changer in our business, but it is getting better. There have been some enhancements over the years and it's improving all the time.

Diverse Tool

Bewertet am 9.1.2020
Leigh F.
Graphic Designer
Grafikdesign, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has been easy to use and can perform many functions.

Vorteile: I love the management tools which allow me to check and update my hours remotely. There are many aspects of a health club facility that can be managed with this software.

Nachteile: A few times I lost privilege settings but they were quickly restored by contacting Customer Service.

Best software

Bewertet am 23.10.2019
Verifizierter Rezensent
Accounting
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: One of the best tennis softwares I have used (and I’ve used a few). The court sheets are very clear and the reports are great.

Nachteile: They are very expensive and the customer service is not great..

Antwort des Softwareanbieters

von Club Automation an 4.12.2019

Thank you for the good words, we'll keep striving to make our product even better!

Pretty user interface but doesn't produce correct accounting or payroll information.

Bewertet am 9.11.2017
Verifizierter Rezensent
Co-Founder
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
5/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Very easy to use for front-line employees. Never had an issue with the server or any cloud-based functionality.

Nachteile: If one actually looks into the reporting and numbers produced, tons of irregularities are found. Starting to question all the data produced and if anyone on their staff has an accounting background. Seems ever update triggers a chain reaction that produces incorrect payroll or reporting.

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