--- description: Detaillierte Informationen über Club Automation zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Club Automation Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Club Management Software](/directory/30215/club-management/software) > [Club Automation](/software/130770/club-automation) # Club Automation Canonical: https://www.capterra.com.de/software/130770/club-automation Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/130770/club-automation?page=2) > Club Automation erfindet das Clubmanagement neu. Von der Rezeption bis zum Back-Office wirst du mit dem verbunden, was am wichtigsten ist: deinen Mitgliedern. > > Bewertung: **4.1/5** von 77 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Club Automation? Zielmarkt sind Gesundheits- und Fitnessclubs, die viele ihrer Prozesse automatisieren möchten, einschließlich Registrierung, Gehaltsabrechnung, Mitgliedschaft, Online-Nutzung und mehr. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 77 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Daxko - **Region**: Birmingham, USA - **Gegründet**: 2006 ## Gewerblicher Kontext - **Startpreis**: 1,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anwendungsmanagement - Besuchermanagement - E-Mail Marketing - Erinnerungen - Gebühren-Management - Kalenderverwaltung - Klassen-Management - Klassenterminplanung - Kommunikationsmanagement - Kundenportal - Marketing-Automatisierung - Mitarbeitermanagement - Mitglieder-Datenbank - Mitglieder-Portal - Mitgliederkommunikation - Mitgliederverzeichnis - Mitgliedschaft-Management - Mitgliedschaftsarten - Mitgliedschaftsverlängerung - Mobiler Zugriff - Online-Buchung - Registrierungs-Management - Team-Management - Terminplanung - Third-Party Integrations - Veranstaltungsmanagement - Verfolgen der Teilnahme - Vertrags-/Lizenz-Management - Website-Management - Zahlungsabwicklung ## Integrationen (2 insgesamt) - Conversica - QuickBooks Online Advanced ## Optionen für Kundensupport - E-Mail/Helpdesk - Telefon-Support - 24/7 Live-Support ## Category - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) ## Ähnliche Kategorien - [Club Management Software](https://www.capterra.com.de/directory/30215/club-management/software) - [Fitnessstudio Software](https://www.capterra.com.de/directory/30910/fitness/software) - [Mitgliederverwaltung Software](https://www.capterra.com.de/directory/20045/membership-management/software) - [CRM Software für das Gesundheitswesen](https://www.capterra.com.de/directory/30976/healthcare-crm/software) - [Fitnessstudio Verwaltungssoftware](https://www.capterra.com.de/directory/33276/gym-management/software) ## Alternativen 1. [bsport](https://www.capterra.com.de/software/197172/bsport) — 4.3/5 (328 reviews) 2. [Jackrabbit Gymnastics](https://www.capterra.com.de/software/172591/jackrabbit-gymnastics) — 4.6/5 (369 reviews) 3. [ClubExpress](https://www.capterra.com.de/software/42550/clubexpress) — 4.2/5 (515 reviews) 4. [Hapana](https://www.capterra.com.de/software/143341/hapana) — 4.4/5 (96 reviews) 5. [ClubRight](https://www.capterra.com.de/software/160550/club-right) — 4.8/5 (182 reviews) ## Nutzerbewertungen ### "Club Automation Review" — 5.0/5 > **Abraham** | *10. August 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Club Automation is easy to use, with a clean, intuitive interface that makes daily tasks simple. Because it’s cloud-based, I can access it anywhere, and it’s proven to be stable and reliable with no noticeable lag when navigating between links. The member app works well and offers a smooth user experience. The integrated Brivo 24/7 door access system has been rock-solid, continuing to work even when the internet is down, which gives me peace of mind. > > **Nachteile**: The CRM system could be stronger, though it’s clear the team is actively making improvements. I already have access to the new scheduling system in beta, and once it’s fully rolled out, I expect it will be a great upgrade to the platform. > > My overall experience with Club Automation has been very positive. It’s easy to use, cloud-based, and stable, with no lag when navigating links. The member app works well, and the Brivo 24/7 door access system is reliable, even without internet. Their U.S.-based customer service team is great to work with—responsive, friendly, and knowledgeable. While the CRM system could be stronger, improvements are underway. I already have access to the new scheduling system in beta, and it looks promising. It’s clear they are continuing to invest in the software, and those investments are making a noticeable difference in performance and usability. ----- ### "Great Software, Better People" — 5.0/5 > **Connor** | *16. Dezember 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: All supporting staff were fantastic, from the initial sales team to the implementation team and ongoing support staff\! The software itself strikes a good balance of being both user friendly, and powerful enough to dive into the details. It's tailored well to your club and its unique needs, while also allowing your team the ability to continue customizing it as time goes on. > > **Nachteile**: There can be small quirks here and there. Bugs pop up on occasion, and sometimes the user-friendly design can feel as though it limits your ability to have granular control of everything. However, bug fixes roll out regularly, and anything that might drastically effect you is handled quickly by the service team. As with any software, many times the limiting factor is your proficiency, not the software itself. More often than not, our ability to take a specific action is limited by our understanding of the software, not its actual capabilities. > > Club Automation has been a game changer for our teams in so many ways. There are many stand out qualities, but above all else their team and quality of service is exceptional. From the moment you express interest, to ongoing day-to-day support and updates, you will be prioritized and cared for. ----- ### "TOTAL FAIL" — 1.0/5 > **Drew** | *4. Februar 2026* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: There are essentially no meaningful positives. While the system can technically process payments and control access, those are baseline requirements that nearly every modern platform handles more efficiently. Any functionality it offers is negated by how difficult, slow, and frustrating it is to use in real-world operations. > > **Nachteile**: Club Automation is one of the most inefficient, outdated, and frustrating business systems I have ever used. The interface is clunky and unintuitive, simple tasks take far too many steps, and even minor changes often require submitting support tickets instead of being self-managed. Billing is rigid and error-prone, reporting is unreliable and difficult to extract useful data from, and access control issues create unnecessary risk and member frustration. Support is slow, inconsistent, and frequently unhelpful, especially when problems are time-sensitive. Costs are high, add-ons are constant, and the system feels designed to lock you in rather than help you operate efficiently. > > This platform has been a major operational burden. Club Automation actively slows down business, creates avoidable problems, and consumes time that should be spent running and growing a gym. It is completely unsuited for modern, automated, or staffless facilities and feels stuck in an outdated corporate mindset. I would strongly caution any gym owner against using this system. There are far better, more flexible, and more user-friendly solutions available, and choosing Club Automation was a mistake I would not repeat. ----- ### "Auto-redeeming sessions based on check-in / More options for deletions of packages" — 4.0/5 > **Allen** | *10. Dezember 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Customization of the POS System, Digital Contracts, Linking of accounts, Fast Customer Service Response > > **Nachteile**: Auto-redeeming sessions based on check-in are not offered. Happy to hear the company is looking into it. Wish there were another option to remove a package without deleting and giving credit only. For example, let's say a wrong package was selected but wasn't paid for due to an error by the front desk employee. If no payment was taken, and when the package is deleted, it auto puts a credit on the account the package is worth. Wish there were another way to delete the error transaction altogether without automatically giving an internal credit. > > Overall, I like using the software and working with customer service. Appreciate the fast response when our company has a question or needs further assistance with a specific account. ----- ### "Club Automation is great\!" — 5.0/5 > **Alix** | *30. Juni 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Club Automation improved our online membership sales tremendously. We have also gained better communication tools via email and text. > > **Nachteile**: We want online booking to require payment immediately upon booking. We would like to have packages that can be auto billed monthly that are used to book in group x and not have to link an add-on to the customer profile in addition to having the auto billed package. > > We are happy we migrated to Club Automation. Club Automation is receptive to feedback and they have an exceptional customer service team. Whenever we have a question we don't have to wait for a response and the answer is very thorough. Thank you\! ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/130770/club-automation?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/130770/club-automation) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten