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ICTBroadcast
Was ist ICTBroadcast?
Softwarelösung für Unified Communications und automatisierte Dialing- und Callcenter. Die Anwendung umfasst Predictive Dialing, Auto Dialing, Power Dialing, Progressive Dialing, Preview Dialing und manuelles Dialing mit WebRTC-Agentenportal sowie IVR Studio zum Entwerfen von IVRs. Hinzu kommen Fax-Blasting, SMS-Messaging, E-Mail-Marketing, Press-1-Kampagnen, Umfragekampagnen, Terminerinnerungen, Inbound-Marketing, Inbound-Umfragen und Echtzeit-Überwachung, Abrechnung, Routing, AMD (Automatic Messaging Distribution), DNC (Do Not Call), IVR Designer und vieles mehr.
Wer verwendet ICTBroadcast?
Telemarketer, Internet Service Provider, B2B-Unternehmen, Kleinunternehmer*innen, Telekommunikationsbetreiber*innen, politische Parteien, NGO, Schulen, Regierungsorganisationen, Fundraising-Organisationen
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ICTBroadcast
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Bewertungen über ICTBroadcast
Quick and effective cutomer service
Kommentare: Great group of engineers and staff
Vorteile:
I have been using the Enterprise edition for a year. The ease of use and customer friendly portal have enabled Go Dial to have a successful first year. Advertising begins next month , and I have no doubt that we will increase capacity with no problems.
Nachteile:
I would like to see email notifications for campaign failures
Antwort von ICT Innovations
vor 5 Jahren
Thanks for your positive feedback
excellent product
Kommentare: I had this application a year ago and it helped me a lot in achieving my marketing objective , thanks ICTBroadcast team
Vorteile:
It is feature rich , mature and professional buisness tool
Nachteile:
costly
Antwort von ICT Innovations
vor 6 Jahren
We do offer telemarketing solution for all type of customers small business to large companies and we proudly claim it as best telemarketing solution in market with respect to advance features ,
The software is broken in so many places
Kommentare: DO not purchase the product, these guys will take your money and just keep giving you excuses for their crappy software. When we asked for a refund, they clearly denied that they cant provide a refund because they spent time installing it. Their interfaces is done is PHP with no security or secure ports everytime you want to make a change to anything, they have to go and do it manually. Please please stay away from this company.
Vorteile:
Actually the interface seem easy but its easy because it has no features
Nachteile:
- Everything is broken in their platform, they said they could white label but even after several attempts, they couldn't get the logo not to scale - The product is able to send outbound fax but unable to receive any faxes, their support has been trying to get the fax to work for two months with flowroute but its broken beyond a point - This software is not designed to be resold, its not MSP or enterprise grade by any standard - They cant fix their product and wont refund your money either - There is no inbox feature, you cant title or keep a track of your faxes - NO Security on the solution - NO sigle signon options - Support sucks
Antwort von ICT Innovations
vor 5 Jahren
Never was a customer of ICTBroadcast software nor used it. Would you please provide any proof/invoice of ICTBroadcast sale.
Exellent fax broadcasting and autodialer software
Kommentare: I came accross ICTBroadcast through google and love this product , with ICTBroadcast I am able to broadcast 500 concurrent fax through internet without using any hardware . Amazing !
Antwort von ICT Innovations
vor 6 Jahren
Thanks for your feedback
Personal use
Kommentare: Still discovering more on it
Vorteile:
Easy to use and straight to the point, good
Nachteile:
Installation time and cost of the software
