Compete

We've used other member management software in the past.

Vorteile:

* Fantastic plan for on-boarding new clients * Their team really seems to care about the client. * I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees. * Continual improvement. They are regularly scheduling updates to make the product better. * Partnerships. The API allows us to connect with 3rd Party vendors to enhance the experience. * Compete on the Go.

Nachteile:

I'm looking forward to COG being developed out further in the months ahead. I'd love greater reporting and perhaps booking through COG.

Used for 15 years customer service was not great

Kommentare: We stayed with them for 15 years and they served their purpose. Found a more customer oriented company for the last 6 years.

Vorteile:

Easy to use simple format. A basic software that was great in the early 2000's. When they upgraded it wasn't as user friendly.

Nachteile:

Having to manually do alot of things. Not able to schedule many tasks for an auto ahead of time.

Worst software on the planet.

Kommentare: Absolutely accross the board pitiful. No excuse for this lousy product performance. They don't offer an Are you going to swith to the next question. Or it would be yes we will be switching.

Vorteile:

Not a single feature. They forced us to convert from the desk top version to cloud based during January not August like was originally agreed upon. Lost thousands of dollars during transition. It won't run reports without a creative a huge effort. The checkin portion that operates our 24 hour door access is beyond a nighmare. We have lost countless members due to this BS feature alone.

Nachteile:

Everything I had 12 calls this morning between 3:30 and 4:05 am that the 24 hour access isn't working.

Compete is easy to use and has made our lives a lot easier here at the club.

Kommentare: Helps us manage our large membership base here at the club.

Vorteile:

Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

Nachteile:

We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

Best Club Management Software We've Ever Used

Kommentare: I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

Vorteile:

Ease of use, incredible customization, support from Jonas

Nachteile:

More reports in COG would be great, further development of COG as whole