SimplePractice

Tolle Software mit viele Funktionen aber ist etwa teuer

Kommentare: Gute Software für Zeitmanagement

Vorteile:

Ich nutze mal dieser Software schon seit ca. 3 Jahren und habe es immer für meine Zeitmanagement benutzt. Es war immer top. Also habe gar keine Probleme damit. Später fand ich, dass neue Funktionen ind schon entwicklet, aber werde ich die Zeitnah nutzen.

Nachteile:

Von mir aus, nur die Preis ist etwa hoch. Aber sonst finde ich alles top

Simple Practice saved me!

Kommentare: Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Vorteile:

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Nachteile:

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

SimplePractice is a great platform to run a practice

Vorteile:

SimplePractice makes having a private practice SIMPLE. With this software clients can schedule a consultation with you, input credit card information, you can send them the required paperwork, charge them for the invoice and also add clients notes and measurements all in one place.

Nachteile:

The price is a bit high when starting off, but it is worth it.

Used to be great, but recent bad business practices and rate increases for less features.

Kommentare: My overall experience has been fine. However, I'm extremely disappointed with recent decisions and practices of Simple Practice. They recently emailed users notifying them of plan and pricing changes, asking customers to select a new plan before March to ensure access to their account. However, they were NOT clear that selecting a new plan before March would incur a prorated cost for the difference in plan price. They also took away basic features on the lower two tiers and made them available only on the top tier plan. I am a single clinician with one biller and am forced to use the most expensive option, resulting in a 68% rate increase without warning. These two moves are unethical, and frankly, extremely poor customer service.

Vorteile:

I appreciate the user interface on the website and app. It's easy to use and pretty intuitive. I enjoy being able to create custom forms and send text reminders to clients. The setup for a new client is quick and I'm able to send all required paperwork with ease.

Nachteile:

Some of the options on the app are limited, such as being able to see claims (payments/adjustments) and a few things are hard to find, such as adding an insurance card to existing insurance (it's there, you just have to dig a bit). On the website, the claims can be a bit clunky to click through, as well as some things feeling redundant. I also dislike that you can't set the calendar appointments to auto generate a specific appointment time (the default is always 50 minutes and I have to change that manually each time). Also, customer service is extremely lacking. There's not an easy way to get to speak with a real person for issues.

Would Recommend

Kommentare: Overall, I loved SimplePractice and wish I could go back to it.

Vorteile:

The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC. I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more.

Nachteile:

The billing became a problem for the group practice I was working at. It was also a problem to have more than one contact on a client profile which was challenging for working with children. I believe this may have been fixed since I left that agency.