Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist MoonClerk?

In etwa 5 bis 10 Minuten kannst du mit MoonClerk wiederkehrende und einmalige Zahlungen online oder persönlich akzeptieren, ohne dass Programmier- und Implementierungskosten anfallen. MoonClerk arbeitet mit kleinen Unternehmen und gemeinnützigen Organisationen in nahezu jeder Branche zusammen. Erkunde MoonClerk kostenlos.

Wer verwendet MoonClerk?

MoonClerk wurde entwickelt, um kleinen und mittleren Unternehmen aller Art sowie gemeinnützigen Organisationen zu helfen, wiederkehrende Zahlungen online zu akzeptieren.

MoonClerk Software - 1
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MoonClerk

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über MoonClerk

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
29%
3
14%
Lane
Lane
Program Director in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Wonderful for nonprofits

5,0 vor 5 Jahren

Kommentare: I've seen an increase in online giving because it is so easy and professional.

Vorteile:

MoonClerk was suggested to me by my website designer to set up automatic monthly donations through our website. I connect it with Strive, so I have two software systems. For donors, it is easy to give a one-time or monthly donation, and it only takes a minute to give! The customer support was great, and they walked me through how to add it on our website. I'm not a tech-person, but I was able to follow the instructions easily. It is on the our nonprofit's website, and doesn't take you to a third-party website. The fee is based off how many donations you receive.

Nachteile:

I had a donor that wanted to change the amount of her monthly giving, and that is something that I, as the administrator, had to do. There isn't a way for monthly donors to update their preferences.

Antwort von MoonClerk

vor 5 Jahren

Lane, we¿re so glad to hear MoonClerk is working out for you! Just as an fyi we do have a way for your payers to update their own recurring donations, including the ability for them to update their own amount. That¿s all done through the Payer Portal: http://help.moonclerk.com/using-moonclerk/how-do-my-payers-manage-their-own-recurring-plans-themselves http://help.moonclerk.com/using-moonclerk/how-do-i-give-my-payers-the-ability-to-change-the-amount-of-their-recurring-plan I hope this helps. Feel free to shoot us a message if you ever need help with anything or have feature suggestions. Thanks!

Caitlin
Owner in Mexiko
Verbraucherdienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Absolutely fantastic billing software, especially for payment plans

5,0 vor 3 Jahren

Kommentare: I use it to easily create payment links and manage all of my payment plans.

Vorteile:

Makes payment plan billing SO easy and integratable with Stripe. I love how easy it is to see recurring plans.

Nachteile:

Can get expensive as it is billed based on total processing fees monthly, but is still worth the money.

Craig
Owner in USA
Fluggesellschaften/Luftfahrt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

MoonClerk Does Not Measure Up

3,0 vor 3 Jahren

Kommentare: Works well to process credit cards, but their ACH is weak and so is their reporting function - making me do a lot of the work.

Vorteile:

MoonClerk is a credit card and bank ACH processing company similar to many on the market - the seem to handle that aspect of their business well. The setup is relatively straightforward and once get the hang of it the process is smooth, funding is quick and reporting is ok. I have not used their recurring invoicing function but assume it works like all the others on the market.

Nachteile:

They do not support many banks and so customers wanting to ACH payments find that it is very limiting - and since ACH is cheaper for the end-user than credit card processing, I, for one, push the ACH on my customers so I can save on processing costs. Reports are ok but need exporting to excel and then a lot of work goes into what I want to see - so they lack specific reports as defaults.

Aaron
CEO in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy and simple to setup, helps you automate your recurring billing

5,0 vor 4 Jahren

Kommentare: Overall I am happy with the product. If you want something quick and simple to setup and start streamling your billing, that's the one to go. If you have developers and wanted to build a very sophisticated billing system based on usage and add-ons with monthly or annual options with referral bonus, then Stripe is the way to go.

Vorteile:

Smith.ai has been using Moonclerk for almost 5 years and it's a very simple and easy way to charge your customers on a recurring basis. The Payment form is simple and has ALL the flexibility and options that you could imagine. You don't need to pay for a payment processor or merchant account, literally walk up and use. They even have very flexible coupon options for you to offer one time discount or recurring ones.

Nachteile:

Monthly fees are based on your revenue, so the fees could go up if you have large sales but I guess that's a good problem to have. Another one is API, I wish there's an API so that we can do some programmatic stuff to streamline some of our processes.

Antwort von MoonClerk

vor 4 Jahren

Aaron, we're so glad to hear that MoonClerk is working so well for your. We do have an API. If you'd like to take a look, you can read about it at: http://help.moonclerk.com/en/collections/12828-for-developers

Joel
Joel
CEO / Founder in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Way to Handle Recurring Payments

5,0 vor 4 Jahren

Kommentare: Overall, even with the way, they price their service we are very happy with them.

Vorteile:

I starting using Moon Clerk for one of our clients to take recurring payments and donations for their non-profit. The software is very easy to use and works really well. The integration with Stripe payments was a breeze and updating the website with the donation form was also very simple. Payments work flawlessly for us and we are very pleased with the service.

Nachteile:

Their pricing model is ideal for small to medium-sized non-profits that don't have a large dollar amount of recurring donations coming in. But once you get that doner dollar base up the pricing seems to get a bit steep. I could understand it if they priced based on the number of transactions, but they charge based on the dollar amount you run through it, so if you get just a handful of large transactions coming through it can eat into your revenues. Not a fan of the pricing model personally, it would be better to me if they priced based on recurring charge instead of an amount based on a block range you run through the system.