Was ist IXACT Contact?
IXACT Contact ist ein einfach zu bedienendes, webbasiertes Immobilien-CRM, das Immobilienmaklerbüros dabei unterstützt, organisiert zu bleiben und dauerhafte Beziehungen zu früherer und potenzieller Kundschaft sowie zu wichtigen Empfehlungsquellen aufzubauen. Mit IXACT Contact bleibst du auf einfache Weise mit Kundschaft in Kontakt, und zwar auf eine personalisierte, relevante und zeitnahe Art und Weise. Mit IXACT Contact können Immobilienmaklerbüros mehr Leads in Kundschaft konvertieren, mehr Empfehlungen erhalten und Geschäfte wiederholen.
Wer verwendet IXACT Contact?
Speziell für Immobilienmaklerbüros entwickelt.
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Bewertungen über IXACT Contact
A great CRM for new or seasoned agents!
Kommentare: My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.
From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.
With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.
IXACT Contact- Review
Kommentare: Positive and will continue to use it keeping in mind (and hoping) that the team will continue to enhance the system and regularly make adjustments and updates as per users feedback.
Customer Support. Template Emails and Reminders. Keep in Touch Dashboard. Sync with outlook. Phone App.
1) It doesn't cover complex customer profiles such as those who rent/buy, etc. or those who are looking to buy TWO properties at the same time for example. 2) Does not include contacts/prospects who we "lost" and the reasons we "lost" those clients (lost to competition, decided not to buy, etc.) 3) I received a referral from a client spouse. I am unable to list HER as the referral source but I have to list the "main contact" as the referral source. I don't like this because I want to know that HIS WIFE is the source of business not HIM :-) 4) Some sort of a graphical presentation of the ACTIVE BUSINESS section would be nice rather than the table format. 5) Can't invite someone to a Calendar event from your system (such as the client or a team member). I have to do that through outlook so it is a two step process and if I do it from outlook only it will NOT link the calendar entry with the contact (this option is not available). 6) Most of the emails we send out end up in people JUNK folder.
A Disappointing Experience
Kommentare: I've been using Ixact contact for about 3 weeks now. It's a great platform and the website is nice and easy to modify. There are issues with sending mass emails. Icloud is completely blocked, and so is some AOL and some Yahoo. There is a workaround in the FAQs for this, but unfortunately, customer and technical support are non-existant. When you call the support number, it directs you to send an email. Support has not responded to a single email that I have sent. From another review on this site, I reached out to [sensitive content hidden]. She did return my call and said she would pass along concerns to support, but I still have not received a response. It's almost as if the product is still being sold, but with no support whatsoever.
Ixact Contact is a great platform. It is to the point and very easy to use for a beginner using a CRM. It's easy to input contacts and the monthly newsletter and drip campaigns are nicely set up.
Technical and customer support are 100% non-existant.
I've been trying to reach someone, anyone for almost a week. Not sales, info or support, sucks. Oh the billing department reached out
Communication just doesn't happen., communication
This was IXACT(ly) what I needed!
Kommentare: Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product.
I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch!
Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product!
Antwort von Elm Street Technology
vor 4 Jahren
So great to hear your awesome feedback, Tricia!