Wer nutzt diese Software?

Hotels, Pensionen zwischen 1 und 100 Zimmern

Durchschnittliche Bewertung

87 Bewertungen
  • Gesamt 4.6/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.6/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Startpreis 1,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Base7booking
  • https://www.base7booking.com/
  • Gegründet 2012

Über Base7booking

Base7booking ist ein Hotel-Technologie-Unternehmen, das in 45 verschiedenen Ländern auf der ganzen Welt vertreten ist. Wir erstellen Web-Produkte, die Hoteliers (und viele andere) helfen, ihre Hotels und Immobilien effizienter zu verwalten. Unser Hauptprodukt ist ein Cloud-basiertes Hotel-Management-System (PMS), das Hoteliers das Knowhow und die Marketingtools bietet, die auch von anderen erfolgreichen Hoteliers verwendet werden. Unser Team wurde von innovativen Hotelbesitzern, ehrgeizigen Hotelmanagement-Absolventen und autodidaktischen Programmierern gegründet.

Base7booking Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt

Die hilfreichsten Reviews für Base7booking

Good service but have to email for help. Not instantanious.

Bewertet am 14.5.2018
Verifizierter Rezensent
Owner
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: More exposure. Has some features my old system did not have.

Vorteile: Seems to cover all the bases. Functional and not too bad to use once you get used to it. I am still learning how to use it.

Nachteile: This software is not as user friendly as the one I used to use. I switched for more exposure and more chance for business. Too many steps to be taken when it could be easily simplified and made much more user friendly. Probably easy for the very computer savy user.

Antwort des Softwareanbieters

von Base7booking an 2.7.2018

Hi, thanks for your review! We'd love to know more details on where you struggle with our system so we can try and make it better. Please feel free to get in touch with our support team anytime.
Best, Base7booking

Meets all the requirements

Bewertet am 11.12.2017
Tinatin K.
Front Desk Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Professional & quick services

Vorteile: It's easy to find a reservation in the system. Easy to check-in & check-out guests.
Are given complete and detailed information about stayover guests & movement.
The calendar is easy to manage, exposes all days, room numbers, number of inhouse guests and rooms availabylity.
It's easy to create new reservation or invoice.
It is too easily and quickly to find information about guest.
Statistical reports are presented in detail.
In case of malfunction or delays, there is always a quick response and the problem is eliminated quickly.

Nachteile: Interface of old version was more acceptable.
There is no NO SHOW button along with Cancel and Delete.

Antwort des Softwareanbieters

von Base7booking an 2.1.2018

Thank you for your review, Tinatin! We're thrilled that you are satisfied with the software and we will take your feedback to become even better!
Best regards, Base7booking

Great features and support

Bewertet am 27.7.2016
Frederic J.
Front Office Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've been using Base7Booking from the beginning. It's been a great help for us so far. And we cannot imagine using an other software.

Vorteile: The SGUMUL is really user-friendly, so easy to use that anyone can handle in a really short time.

Nachteile: The development of new features and functionnality takes time. And that's the only con we can say about it.

Antwort des Softwareanbieters

von Base7booking an 15.8.2016

Dear Frederic,

We would like to take this opportunity to thank you for you review and are happy to hear that you cannot imagine using another software.

We would like to ask you about the development of new features and functionality. Are there any particular features and functionalities that you think we have not updated or implemented? If this is still the case, we kindly ask you to send us a list of these to support@base7booking.com and we will get back to you as soon as possible.

We thank you again for your continuous support of our system and we remain at your disposal should you have any further questions.

Kind regards,

Hotel Care

didn't get what was promised

Bewertet am 5.6.2018
Bart D.
owner
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's has learned me allot about pms system because you have to do allot yourself, also how it's not to be done

Vorteile: the multiproperty fitures are good and the system itself is easy to use, it's cloudbased and has good reports

Nachteile: The system is like a Bentley (also the price) wich is missing 2 gears. When we signed the contract they where working together with Cubilis (CMS) as partners. But the system don't work together
like they should. something happend with Cubilis and Base 7 and it looks like they aren't speaking to each other. In the meanwhile it's not possible for me to connect allot of important OTA's to Base7 and all the reservations have to made manually. Because they aren't giving us what was promised I demanded a refund, but we couldn't even speak about this.

Antwort des Softwareanbieters

von Base7booking an 5.10.2018

Dear Bart,

we're very sorry to hear that you are so frustrated. What you are referring to is the handover of channel manager questions to the Cubilis support team that we communicated to all our customers by the end of last year. We still have a very close relationship to Cubilis as one of our partners and we exchange on a daily basis.

From what I can see, you also had a long conversation with our Support team on this and I think my colleague already told you that connecting OTAs was never a question of features within a PMS but always a feature of a Channel Manager. Once the activation is live, there is no need to enter reservations manually into the system at all. We forwarded your request to our colleagues with Cubilis already.

Please do let us know about the outcome of this and please feel free to get in touch anytime.

Best regards, Dina
Base7booking

A great price for Value software. I feel the Data are very secured and the service behind is great

Bewertet am 5.12.2017
Stephane M.
Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The fundamentals to manage your hotel bookings are great but it's the add ons that make the value of the software! Ikentoo to manage your restaurant, the online booking engine, the invoice/accounting, stats, V.A.T. , etc.. All those (and I hope more in the future) are the real plus.

Nachteile: it's a trivago company. They switched size.. We recently received a great update to offer alternate prices and I was thrilled !! until it saw I had to pay a year to use it.. It used to be "by hôteliers for hôteliers".

Antwort des Softwareanbieters

von Base7booking an 2.1.2018

Thank you for your review, Stephane! We're very happy that you are satisfied with our software! Regarding your comment on the one-year payment: All of our contracts are on a yearly basis, that's unrelated to any updates. Please don't hesitate to contact our Support Team if you would like further clarification. All the best, Base7booking

Lies weitere Bewertungen