Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist TheraNest?

EHR-Software mit Add-on für Wiley Planners, Telehealth für die Online-Therapie, mobile App, Kund*innenportal, DSM-/ICD-Codes, Fortschrittsberichte, Behandlungspläne, Entlassungsberichte, Review- und Co-Sign-Notizen, kund*innenspezifische Formulare.
Abrechnungsfunktionen: PQRS, Reklamationen und ERA/EOB, Liste erhaltener Gesundheitsleistungen zur Versicherungsrückerstattung, Kreditkartenservice, Batch-Rechnungen/-Forderungen.
Mit Google/iCal synchronisierbar. Sprach-, SMS- und E-Mail-Erinnerungen.
Unzählige Berichte enthalten: Lohn- und Gehaltsabrechnung, Personalabrechnung usw.
Unbegrenzte Dokumentenspeicherung, unbegrenzte Unterstützung. Kostenlos testen!

Wer verwendet TheraNest?

Betreut werden Einzelpraxen, Familienberatungsstellen, psychiatrische Einrichtungen, soziale Einrichtungen, religiöse Gruppen, psychologische Praxen, Schulen und Universitäten und große Therapiepraxen.

TheraNest Software - 1
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Du bist nicht sicher, ob TheraNest das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über TheraNest

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
59%
4
29%
3
7%
2
2%
1
2%
Melissa
Melissa
Owner, Therapist in USA
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

All-in-one platform that's perfect for my small private practice!

5,0 vor 4 Jahren

Kommentare: My business is very part-time on the side, and I didn't have time or resources for some of the other options that are on the market. TheraNest gave me everything I needed to run my practice easily, efficiently, and professionally.

Vorteile:

It's simple to use and has everything you need to make your small private practice run. The customer support is AMAZING! I've never had a question or concern that wasn't quickly resolved by their great team.

Nachteile:

I would like to see the TeleHealth screen be bigger. This is a work in progress since this is a newly added feature.

Antwort von Therapy Brands

vor 4 Jahren

Melissa we are so glad to hear that TheraNest is making a difference for your business! We can't wait to see how your business grows!

Micheal Frances
Micheal Frances
Owner in USA
Verifizierter Nutzer auf LinkedIn
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Theranest lies about their customer service

4,0 vor 4 Jahren

Kommentare: From time to time, I was able to break through to their "upper management" and was told they really care about me and my clients and my ability to deliver therapy to those in need. This too turned out to be a falsity. The decision to cut me out was born of my holding them to their word about live customer service. I have requested to speak to the business owner, but so far, the coward has not had the necessary honor to call a fellow business person to discuss this travesty. I am considering legal action against this company to recoup the money it will cost me to take down my data from Theranest and use another competitive software. THEY ARE POISON. Stay away from them.

Vorteile:

It's a comprehensive program that handles most aspects of the claim processing we all need in a busy practice. They SAY they offer live customer service when a user runs into questions about how to use the program. That is why I chose them over Simple Practice, which offers NO live customer service. The reality is when you are in need of an answer on how to use an aspect of the program, you must leave a message on a voice mail. They will call you back when it's convenient for them to do so - and that's never when I need an answer. I do all of my claims submissions myself and I'm a fairly intelligent and computer literate user. This is a complex, intricate software with may nuances in use. My time is limited, and so it doesn't work for me to have to wait for an answer until it's convenient for them to call me back.

Nachteile:

Simply put, they lie about their live customer service. Their training videos are convoluted, not well-produced and hard to follow in terms of content. I spent countless hours and significant money to make the transfer over to Theranest, and when I held them to account for their promised and not delivered live customer service they CANCELLED MY ACCOUNT! This has caused me undue stress and dollars...and they have been very callous and offered no-compromise position. I complained too much, and therefore, they got rid of me! Nice!

Antwort von Therapy Brands

vor 4 Jahren

We value feedback from all of our customers and use that feedback so that we can continuously improve. While we believe TheraNest offers best-in-class customer service, we know every user has different needs for their practice. We at TheraNest work tirelessly to meet our customers' expectations each and every day.

Elizabeth
Counselor Alc in USA
Psychische Gesundheitsfürsorge, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Very good software

5,0 letzten Monat Neu

Kommentare: I enjoyed the ease of the program but was never taught billing on it.

Vorteile:

I could do my job as a clinician with minimal downtime or disruption

Nachteile:

Occasionally having downtimes because so many people were on our system at the same time.

Seneca
Office Manager in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Select something else if you have more than one person in your office.

1,0 vor 8 Jahren

Kommentare: I do not understand where the rave reviews have come from for this software. My only guess is these reviews are from single clinician offices. If you have more than one clinician or a prescriber in your practice I would suggest selecting another software.

Vorteile:

I like that you can send text reminders. It helps with the no show rate in our clinic. They have great customer service - but customer service only goes so far when the software isn't working correctly.

Nachteile:

Form the scheduling to billing this software is riddled with functionality gaps and bugs. As a facility that have therapists and prescribing physicians the scheduling feature doesn't allow you to setup defined appointment times. Basic schedulers should allow you to define the types of appointments in your clinic and assign a time frame to them. This same functionality should extend to the TheraNest portal. Patients can go online and request any appointment time. For example an initial intake in our clinic with the psychiatrist is one hour. A patient can go line and find any available time (they typically find 15 min slots) and submit a request to schedule that time. This results in calling the patient back and finding a time. What's the point of allowing the patient to schedule/request a time if I have to call them back? I should be able to define an initial intake as an hour so my staff can't schedule that type of an appointment for less than an hour AND patients on the portal can't request an appointment for less than an hour. We finally shut the portal off because it was causing more work calling patients back then if they'd initially called and were scheduled from the get go. If you have any patients with co insurance get ready to spend an ungodly amount of time processing the secondary insurance. While they say they support secondary insurance they do not. You have to manually enter all of the information onto the claim for the secondary insurance.

Antwort von Therapy Brands

vor 8 Jahren

Thanks for your feedback, Seneca. We were honest about our billing and client portal features from the start. We never mislead customers. We take qualifying customers seriously and encourage everyone to be transparent about their needs so we can help them determine if we'll be able to support those needs. All potential customers have a free 21-day trial period, to test the software in order to make an informed decision. We do as much as possible to support our customers and take all customer requests seriously, but the software is sold as-is, and we make no attempts to represent the software as something it isn't. Though we don't market our software to psychiatrists due to their unique needs, TheraNest seemed to initially be a good fit for you. However, your growth to a group psychiatry practice is something that TheraNest clearly is not meant to accommodate. We continue to improve our billing and client portal features and won't stop until they're flawless. Sincerely, TheraNest Team

Nick
Office Manager in USA
Psychische Gesundheitsfürsorge, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great practice management software with excellent support team

5,0 vor 4 Jahren

Kommentare: TheraNest's telehealth video chat platform really saved my practice when we had to move our sessions online during the CoVID 19 pandemic. My counselors didn't miss a beat switching to telehealth because TheraNest was already ready for us to make the switch. TheraNest already had the system ready for us.
And it was super easy to use! All our clients had to do was click a link and follow two prompts. That's it! Most everyone got it right away.
To say that I'm happy with TheraNest is an understatement. It's a great product at a very fair price.

Vorteile:

TheraNest is really easy to use and takes care of everything my practice requires. TheraNest is truly a one-stop shop. I really like how TheraNest handles the credit card processing, scheduling, and reminders. And it's reasonably priced. TheraNest also has an excellent support staff. I can't underscore that enough. TheraNest has an excellent support staff. There are detailed, step-by-step instructions for everything in, on, and about TheraNest, but if I need to speak with an actual human all I have to do is start a live chat by hitting the icon at the bottom of the screen. TheraNest also listens to its customers. It's constantly improving the website to make it more user friendly. It's been impressive to see how TheraNest has grown and improved every month since my practice signed up with it over 6 years ago.

Nachteile:

I don't really have any complaints about TheraNest.

Antwort von Therapy Brands

vor 4 Jahren

Nick we are extremely grateful to have such loyal customers like you. Thank you for the raving review! We look forward to continuing to serve you for many years to come!