Wer nutzt diese Software?

Buchungssystem für unabhängige Immobilien in der Gastgewerbeindustrie. Wie Bed and Breakfasts, Hotels, Motels, Campingplätze und Hütten.

Durchschnittliche Bewertung

67 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $25/Monat
    Preisinformationen
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ReservationKey
  • http://reservationkey.com
  • Gegründet 2007

Über ReservationKey

ReservationKey ist funktionsreich und dennoch die kostengünstigste Lösung für die Beherbergungsbranche. Die Nutzer sind Bed and Breakfast, Hotels, Motels, Lodges, Campingplätze und viele mehr. Eine 30-tägige kostenlose Testversion, kostenlose Einrichtung, kostenlose Anpassung mit allen Funktionen, die in Konkurrenzsystemen zu finden sind, werden angeboten, aber zu einem viel niedrigeren Preis. Groß genug, um alle deine Bedürfnisse zu erfüllen, und dennoch klein genug, um direkt mit dem Eigentümer und Gründer des Unternehmens zusammenzuarbeiten. Tausende von Kunden seit über 10 Jahren.

ReservationKey Funktionen

  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gast-Kommentare / Bewertungen
  • Gebühren- / Kommissionsmanagement
  • Haushaltungsmanagement
  • Immobilien-Datenbank
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Reservierung-Management
  • Zahlungsabwicklung
  • Kreditüberprüfung
  • Mieter-Portal
  • Mietermanagement
  • Online-Zahlungen
  • Steuermanagement
  • Vacancy Management
  • Website-Management
  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt
  • Angebotsmanagement
  • Anmerkungen zur Reservierung
  • CRM
  • Drittpartei-Buchung
  • Group Reservations
  • Kundenbetreuung
  • Raten-Management
  • Reservierung von Akitivtäten
  • Zimmerbuchungsverwaltung

Die hilfreichsten Reviews für ReservationKey

Unless you are a chain hotel, there is no reason to use anything else.

Mit Google übersetzen Bewertet am 16.2.2019
Michael V.
Innkeeper
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Pretty much flawless.....We've been using this system for about a decade now....I think it's gone down a total of 4 times during that decade (that's definitely over 99.99% uptime). Any downtime is minimal (usually a few minutes,) and things come back up with minimal hiccoughs. Honestly...this software...it's perfect for small-medium businesses.

Vorteile: Simple, intuitive, easy to use. I love every view, and the flexibility of adding custom fields. Exporting customer data and payment data, through csv is a god send. The price is amazing for what you get...and the support is fast and reliable. I have used many different PMSs in my career, for both large chain, and small boutique hotels.

Nachteile: It would be nice to be able to have different custom fields based on the type of customer (Transient, group, business traveler, or a monthly tenant.) Rather than the same fields for every reservation. I wish the payment details report could also show taxes and levies (if any) paid for each line item. The expense reports need a bit of work...but they are INCREDIBLY helpful for smaller business who do not have their own accounting system. I love the expense by vendor page for sorting out Booking.com/expedia commissions (and I love how it automatically calculates those commissions through our connection through myallocator.) However, the dates of those reported commissions are listed when the reservation is created....not when the reservation actually checks out (which is when the commission is actually charged.) This makes extrapolating, or verifying commisions from monthly commission bills (from OTAs,) more difficult.

Great reservations system, integrates well with your web site, excellent features, highly recommend!

Mit Google übersetzen Bewertet am 25.9.2018
Marc Y.
Owner/Operator
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have enjoyed full integration with our own web pages such that you don't even realize that you are
using RK's booking engine. It was fairly easy (if you know some HTML/CSS) to integrate and RK's support
is fast and thorough, thanks to customer support staff. RK is fast and reliable for our needs and works well with our desktop
computers, Android/Apple phones and tablets while on the road.
The grid shows inventory status nicely with out clutter. Very configurable for colors, column sized and
titles. This is the screen you work with almost almost all of the time, so it need to be what you want to
see and allow you go make important elements obvious with color and fonts, etc. RK does it all!
Highly recommended!

Vorteile: Many pages of reports and settings, very configurable to our needs. Short learning curve to get going.
Links are provided on many pages which can be sent to people or staff to load a selected report or page.
Plenty of CSS configurations are available as well as "custom text" for things that appear on RK's pages.
Lots of photos of your rooms and description space. Can be configured for rooms and RV/Tent sites
as we have here.

Nachteile: Not many, we have used this system for 6 or 7 years and once set up it is a daily part of our routines.
I think there is still a small issue on bill totals, it doesn't agree with our cash register, off by pennies.
Couldn't adjust for first nights deposit to consider multi-night discounts on that amount, so we still
have to hand calculate the 1st night deposit for longer stays.

Antwort des Softwareanbieters

von ReservationKey an 3.10.2018

Thank you for the great review! Yes, we have worked hard to make things as configurable as possible, while keeping the interface clean and simple. We are glad to hear you are enjoying those features. We will take a look at the report issue you've noted and will see if we can correct that.

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