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bessere Software zu finden
ReservationKey
Was ist ReservationKey?
ReservationKey ist funktionsreich und dennoch die kostengünstigste Lösung für die Beherbergungsbranche. Nutzer sind unter anderem Hotels, Motels, Resorts und Hausverwalter. Eine 30-tägige kostenlose Testversion, kostenlose Einrichtung, kostenlose Anpassung mit allen Funktionen, die in Konkurrenzsystemen zu finden sind, werden angeboten, aber zu einem viel niedrigeren Preis. Groß genug, um alle deine Bedürfnisse zu erfüllen, und dennoch klein genug, um direkt mit dem Eigentümer und Gründer des Unternehmens zusammenzuarbeiten. Tausende von Kunden seit über 10 Jahren.
Wer verwendet ReservationKey?
Buchungssystem für unabhängige Immobilien in der Gastgewerbeindustrie. Wie Bed and Breakfasts, Hotels, Motels, Campingplätze und Hütten.
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Bewertungen über ReservationKey
Best system for the money, excellent support, great for newbies and experienced users!
Kommentare: Absolutely excellent! From functionality, to support, to progress, 5 stars.
Vorteile:
Lots of help to get set up and once you are up and running, super community for assistance, as well as developer assistance. The system of communication with our guests has been a huge part of our success in gathering reviews and staying in touch with our guests. The calendars and reports make the day to day management super easy and I love the ability to set up multiple logins to track the work of my staff. All the tools I could ever need at a price that I can afford for my small business! (No, I was not paid to write this! Promise....I've been using the system for well over 5 years and have met with almost every other provider out there...every one is missing a key feature and are charging more!)
Nachteile:
Since I am being forced to choose something I like least, I suppose I'll go with the themes, but that's not really a negative....ask for help and you shall receive!
Great partner for our business
Kommentare: We are a small, family-owned, unique property with a loyal clientele. I spent several years searching for reservation software. Nothing was a good match for us. We found ReservationKey through a guest whose daughter was an innkeeper. We have a loyal customer since 2012.
Vorteile:
As a former technology teacher, I appreciate representatives expertise with all the complexities when dealing with software and how to integrate with so many moving parts. He and his team are very customer friendly and responsive. representative is always open to new ideas and works hard to keep improving his software to meet customer’s needs and changes in the market. ReservationKey is very customizable. It is easy to make large or small tweaks to one’s reservation page or pricing without having to pay a programmer. While this may seem like a little thing, one of our needs was the ability to mark a reservation as ‘Do Not Move.’ Our loyal customers request their favorite units and trust that we will not disappoint. This need confused other software vendors, while ReservationKey had an easy-to-use solution. I see representative working out similar solutions for other businesses’ unique needs. ReservationKey has many add-ons. The list of reports is extensive and are extremely helpful when making business decisions. I find the User’s Forum useful, not only for the software but also for new business ideas. The software is easy to use and offers many built-in training tools for new staff. I cannot imagine how difficult it would be to try to run our business without ReservationKey.
Nachteile:
Not many. I struggle with some of the overall financial reports and find it easier to build what I need in Excel. However, that may be more a function of how I work rather than a problem with ReservationKey.
Easy to get started and use.
Kommentare: Reservation Key has been fairly faultless in helping me run my business. I wanted a simple platform to get me started in running a bed and breakfast and I have stuck with them for that reason, despite monthly calls from the competition.
Vorteile:
We went straight on to Reservation Key when establishing our bed and breakfast some time ago. We wanted software that was fairly simple to get started and represented excellent value for money compared to the competition. Help was always available during this process and, since then, additional support has been readily available, often within 12 hours through e-mail and sometimes over the phone if necessary.
Nachteile:
Could do with a few more options for credit card processing. We went to Yapstone a couple of years ago and the cost of processing has increased beyond what I consider to be reasonable, especially for a small three room bed and breakfast.
Antwort von ReservationKey
vor 5 Jahren
Thank you for your long time support and use of the system. Besides Yapstone (currently 2.75%) we also integrate with a number of other processors - authorize.net, Square, GoEMerchant, and PayPal. Update: As of June, 2019 we now also support Stripe.
Great reservations system, integrates well with your web site, excellent features, highly recommend!
Kommentare:
We have enjoyed full integration with our own web pages such that you don't even realize that you are
using RK's booking engine. It was fairly easy (if you know some HTML/CSS) to integrate and RK's support
is fast and thorough, thanks to customer support staff. RK is fast and reliable for our needs and works well with our desktop
computers, Android/Apple phones and tablets while on the road.
The grid shows inventory status nicely with out clutter. Very configurable for colors, column sized and
titles. This is the screen you work with almost almost all of the time, so it need to be what you want to
see and allow you go make important elements obvious with color and fonts, etc. RK does it all!
Highly recommended!
Vorteile:
Many pages of reports and settings, very configurable to our needs. Short learning curve to get going. Links are provided on many pages which can be sent to people or staff to load a selected report or page. Plenty of CSS configurations are available as well as "custom text" for things that appear on RK's pages. Lots of photos of your rooms and description space. Can be configured for rooms and RV/Tent sites as we have here.
Nachteile:
Not many, we have used this system for 6 or 7 years and once set up it is a daily part of our routines. I think there is still a small issue on bill totals, it doesn't agree with our cash register, off by pennies. Couldn't adjust for first nights deposit to consider multi-night discounts on that amount, so we still have to hand calculate the 1st night deposit for longer stays.
Antwort von ReservationKey
vor 6 Jahren
Thank you for the great review! Yes, we have worked hard to make things as configurable as possible, while keeping the interface clean and simple. We are glad to hear you are enjoying those features. We will take a look at the report issue you've noted and will see if we can correct that.
Unless you are a chain hotel, there is no reason to use anything else.
Kommentare: Pretty much flawless.....We've been using this system for about a decade now....I think it's gone down a total of 4 times during that decade (that's definitely over 99.99% uptime). Any downtime is minimal (usually a few minutes,) and things come back up with minimal hiccoughs. Honestly...this software...it's perfect for small-medium businesses.
Vorteile:
Simple, intuitive, easy to use. I love every view, and the flexibility of adding custom fields. Exporting customer data and payment data, through csv is a god send. The price is amazing for what you get...and the support is fast and reliable. I have used many different PMSs in my career, for both large chain, and small boutique hotels.
Nachteile:
It would be nice to be able to have different custom fields based on the type of customer (Transient, group, business traveler, or a monthly tenant.) Rather than the same fields for every reservation. I wish the payment details report could also show taxes and levies (if any) paid for each line item. The expense reports need a bit of work...but they are INCREDIBLY helpful for smaller business who do not have their own accounting system. I love the expense by vendor page for sorting out Booking.com/expedia commissions (and I love how it automatically calculates those commissions through our connection through myallocator.) However, the dates of those reported commissions are listed when the reservation is created....not when the reservation actually checks out (which is when the commission is actually charged.) This makes extrapolating, or verifying commisions from monthly commission bills (from OTAs,) more difficult.
