Yelp Reservations

Wer verwendet Yelp Reservations?

Eigentümer und Manager von Restaurants (sowohl Einzelbetriebe als auch Betriebe mit mehreren Restaurants), die Reservierungen akzeptieren

Was ist Yelp Reservations?

Verwaltungssoftware für Restaurantreservierungen mit direktem Zugriff auf über 97 Millionen Nutzer auf Yelp. Zu den Funktionen zählen Online-Reservierungen, Laufkundschaft, Wartelistenverwaltung, vorausbezahlte Tickets, zukünftige Tischzuweisungen und direkte SMS an Gäste. Keine Deckungsgebühren.

Yelp Reservations – Details

Yelp

https://www.yelpreservations.com/

Gegründet 2011

Yelp Reservations – Kostenübersicht

Yelp Reservations bietet keine Gratisversion und keine kostenlose Testversion.

32924

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Yelp Reservations Funktionen

Gastronomie Software
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management

Der Softwareanbieter hat diese Information nicht vervollständigt.

Yelp Reservations – Nutzerbewertungen

Zeigt 5 von 283 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,3/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,4/5
Phoebe T.
Tutor & Website Design
Schreiben & Editieren, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.4.2020

"The Top Application for Your Restaurant!"

Kommentare: Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year.

Vorteile: Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations.

Nachteile: I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly.

  • Quelle des Nutzers 
  • Bewertet am 3.4.2020
Daria K.
Owner
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 7.12.2019

"One stop"

Kommentare: Frustration-free experience. Booking is very simple and takes 30 seconds.

Vorteile: I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient,

Nachteile: I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call.

  • Quelle des Nutzers 
  • Bewertet am 7.12.2019
Kalin H.
Student
Hochschulbildung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 9.6.2020

"Useful, but Behind the Competition"

Kommentare: This software has great reviews and information about restaurants. It is easy to use and has a wide user base. The only problem is that there is not a defining feature that would cause me to recommend it over Google alternatives that are already built into my phone.

Vorteile: Yelp Reservations allows the user to read reviews of different restaurants, see pictures of menu items posted by others, see contact information for restaurants, and make reservations to restaurants that have this feature set up. Having all of this information in one place is very convenient, and helps the user to make informed choices on where to eat. The layout is nice and easy to use. Yelp also has a wide user base, which means that the amount of information posted is large and extensive.

Nachteile: I found Yelp Reservations lacking versus the competition. I often search for places to eat on Google Maps simply because once I find a place to eat, I can then navigate there within the same app. Google Maps offers reviews, pictures, menus, and the ability to make reservations within the app. Simply put, Yelp offers fewer features than competitors and is lesser-known. While it is good software, these factors make it hard to recommend over Google Maps for simplicity-sake.

  • Quelle des Nutzers 
  • Bewertet am 9.6.2020
Jenny M.
Brand Director
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 9.5.2018

"I've used Yelp Reservations when I've been on Yelp and see reservations are available."

Vorteile: If I'm already on Yelp looking for a restaurant and I happen upon a restaurant I definitely want to make a reservation at and see reservations are possible to book via Yelp directly, I'll use Yelp Reservations. The user experience is quick and seamless and comparable to reservation competitors like OpenTable and Resy. I like that because it's familiar, it's easy and it's not overcomplicated. The email confirmation follow-up is always good, too. Pretty standard, but good nonetheless.

Nachteile: I dislike 2 main things about Yelp Reservations. First (on desktop) if you're on Yelp Reservations then decide to change what cuisine or what neighborhood you're looking for in the search bar, the search generates regular Yelp results vs. Yelp Reservation results. You have to click "Make a Reservation" again at the top, which is annoying and makes the experience slightly less seamless. It's not a HUGE issue, but one or two extra steps to a consumer is one too many since the reservation booking alternatives don't have this issue. Second, it's frustrating that the search results generate neighborhoods FAR beyond the neighborhood you're searching for. It makes sense for neighborhoods relatively near the original neighborhood search to pop up but it's just not OK for neighborhoods in different states to pop up. I'd MUCH rather have less search results pop up.

  • Quelle des Nutzers 
  • Bewertet am 9.5.2018
Christina S.
Realtor
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 30.4.2020

"Yelp Keeps Improving - Enjoy Yelp Reservations!"

Kommentare: Yelp Reservations has many benefits not only to use the user but also to the restaurant! Everything is digital and the you don't have to spend time calling, which requires the host at the restaurant to answer the phone (which is usually busy and loud!), and then having to say how many people are in your party, what your name is and spell your name, what time the reservation is, and also asking how long the wait is. Yelp Reservation provides you with all this information right at your fingers tips - you already know how long the wait is or if there is no wait, you can easily type in your name and information and then you get a confirmation and email - what a time saver! The restaurant and the user are on the same page when you arrive - avoiding phone call conversation mistakes and errors! Great job Yelp Reservations, I'd highly suggest any Yelp user to use Yelp Reservations - it just makes like simpler and easier!

Vorteile: I've been relying on Yelp since they first began. I frequently check Yelp on my desktop, laptop, and I have the app on my phone. Yelp has really stepped up it's game and I appreciate that Yelp really filters reviews and gives the use a trusting experience and recommendation be it for restaurants, take out, cleaning services, medical, people, shops, the list goes on! Yelp Reservations has taken Yelp to the next level because it offers users an easier way to make a reservation - you can easily see what times are available, how long the wait is, and instantly send a reservation request to the restaurant without having to call. What a great additional service that Yelp Reservations had added to Yelp!

Nachteile: I have no complaints. Yelp is very user friendly and has made reviews and dining experiences less hectic and overall easier for everyone!

  • Quelle des Nutzers 
  • Bewertet am 30.4.2020