Fonteva for Associations

The best Association Software

Kommentare: Fonteva help us making easier the reports of accounting through their Dashboard and Reports tool, with this module we can saw how we are spending our money and in which direction we have the put the organization for the best future of it.

Vorteile:

With a big set of modules which can perform virtually everything you need to manage in the right way the customer support and the relationship with clients and costumers. Fonteva for Associations present a big range of features: members, events management, communities, estores, committees, accounting, online fundraising, mobile, education, collaboration, dashboard and reports. All these features allows you to perfom and set your bussines in the best possible way and get the most of every inversion or event you do.

Nachteile:

Like happen with other Fonteva tools like Fonteva Events, with this tool you have to know every detail of you want to with your organzation and in which way do you want to improve, if you do not know what really you want you cannot tak advantange of this great tool for your organization.

A solid Salesforce based AMS

Kommentare: I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run.

Vorteile:

The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva.

Nachteile:

Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process.

It seems user friendly but will know more once i have more time with the software

Vorteile:

Ease of finding data to lookup. And also the functionality of the reports. You can drop and drag pertinent information to create your own reports

Nachteile:

That is is not built to take donations over $5000. My association receives many donations from planned giving donors that are well over $5000 . So this feature is not currently working for our company

Amazing AMS with expandability due to the Salesforce platfom

Kommentare: A solid platform for associations to manage and improve their processes from.

Vorteile:

Solid well laid out financials to rival the best finance systems Extebsability of all objects - ability to add fields and formulas

Nachteile:

Member portal is not quite as flexible as a full CMS No VAT inclusive pricing Not completely written in lightning yet

a good options for the people (students and researchers) and organitazions that must tools quickly

Kommentare: It offers me the possibility of doing activities in several programs, which is very important for me, since I can take advantage of each of the particular skills of each software and generate a better product. all through a cloud of data

Vorteile:

Infinite possibilities of exchanging truthful information at the right time and with the option of choosing the right tool. Is a very flexible application that presents multiple users with tools to manage a group of employees linked through the cloud, skipping distances and thinking. the app allows you to focus on a shared goals. They overcome the rigidity of a software and develop many app that evolve together with the users and their experiences, they honestly guarantee the success. An excellent option for companies that visualize the need to adapt to the digital era

Nachteile:

The registration process, It can be a little common and tedious that´s all. fonteva does not present cons against which to be alarmed. The app depend on an excellent infrastrutura of data and speed of communication, which becomes very difficult for the countries with deficiencies in the web infrastructure

Membernation is very user friendly!

Kommentare: My experience at first was rough but only because I was making it harder that it was. Once I got the hang of it, it made it so much easier and faster.

Vorteile:

What I love about memebernation is that is was so user friendly. Made business run so much more smooth.

Nachteile:

Nothing I didn’t like. At first it was difficult but only because I was expecting more steps in the the process but this software simplified my life.

Great Ease of Use and Configurable

Kommentare: We have worked with some great staff at Fonteva who have made my experience good so far.

Vorteile:

The product is very user-friendly and easy to navigate. On top of free Salesforce Training, Fonteva has their own training which is great for Admins or average users. With that training it becomes easier to build and expand your environment.

Nachteile:

Your Fonteva environment does require a lot of maintennce. So plan to have dedicated staff to take care of those weekly, monthly, or quarterly tasks.

Association management out of the box!

Kommentare: 10/10 so far!

Vorteile:

Fonteva extends an already great product, Salesforce, in ways that make sense to me. Membership management is build in, as well as a store, and very robust event builder. Honestly, Fonteva is my first experience with Salesforce so I can't contrast it with vanilla SF that well. What I CAN compare it to is Dynamics, which is very clunky in my opinion. My role is mostly administration so what concerns me is primarily the user management, which is much easier to get along with on SF/Fonteva. Something I've noticed is a lot of the features we've had to develop in-house for dynamics are already present in Fonteva. I imagine this is going to give us more time to concentrate on our data rather than redeveloping the wheel. Our support from Fonteva has been top notch. I've attended their admin training, which more or less walked us through a simple SF implementation and Fonteva setup. The class was fast paced but very easy to follow. Our instructor was knowledgeable and slowed down when necessary to answer questions thoroughly.

Nachteile:

I can't think of a single detractor. Maybe a year or so after we've fully implemented Fonteva I can update this review.

I have nothing but positive things to say!

Kommentare: member benefits. Event creator. Online forums and communities. easy payments.

Vorteile:

We just transitioned to Fonteva 2 months ago and it has been such a smooth transition. Love the events and ecommerce features. My members love the badge and community features!

Nachteile:

I don't like not being able to delete accounts or contacts. Also with the data merge I have a lot of old accounts and duplicates. Wish there was a better scrub system initially.

Makes operations easy

Vorteile:

Even the most technically challenged individual will understand how to use the software. The site is clean, straightforward and customizable for your respective organization.

Nachteile:

Only thing i do wish is the ability to change titles of items like "notes" on internal profiles based on organizational needs.

Excellent Product & User-Friendly

Vorteile:

Reporting is very intuitive and easy to use. It is easy to find member information and transactions in the system. We were able to configure the system to record member renewals consistent with our actual renewal process instead of changing the process to fit the system. Looking forward to upgrading to the new release this fall!

Nachteile:

This software can do so much; it takes time to learn all the ways it can improve efficiencies and reporting.

Fonteva for Associations that want to use Salesforce

Kommentare: Using an AMS based on SFDC allows us to integration much more easily with other vendors and systems. A huge win for our association

Vorteile:

Our association has been using SFDC for about two years and we tried to integrate our old AMS with limited success. It made sense for us to move to a SFDC based AMS and now our AMS and SFDC data share the same database so no integration necessary! I highly recommend moving to Fonteva

Nachteile:

We now have less control over our AMS as we are at the mercy of SFDC but the advantages outweigh the cons

Great software, needs customization to be truly valuable

Kommentare: We are still in the implementation stage, so I’ve refrained from forming a concrete opinion on the software one way or the other. It holds a lot of promise and we’ve had good customer service overall, but it remains to be seen whether some of our more pie-in-the-sky hopes and wishes will be granted. I’m hopeful!

Vorteile:

Integrates well into Salesforce, allows us to work with member data using mobile, desktop, tablet. Provides lots of options to plug in additional apps to improve our member experience and make our working lives easier.

Nachteile:

Reporting is limited by the Salesforce reporting capabilities, which makes the AMS feel quite limited. We’ve had to use extensive customizations to allow our board-approved price rules, integrations, member communications, etc. to thrive. Had some issues moving from UAT to production environment.

Great AMS for Diverse Needs of Nonprofit Staff

Vorteile:

The flexibility and ability for end users to have control of the products and functionality.

Nachteile:

The implementation process should have been handled better. However, we are now working to get where we should be and are pleased.

Membership

Kommentare: NA

Vorteile:

The user friendly experience... and the ability to explain to our members functionality

Nachteile:

Time to lean capability and bandwidth we have to teach users in our office

Fonteva for Associations Review

Vorteile:

Ease of use. Flexibilty for users and easy to navigate.

Nachteile:

Contact bugs and custom fields that break during updates.

Strategically Sound App

Kommentare: As a Salesforce.com implementation partner I'm often asked to review and recommend apps and often then asked to implement that recommendation. MemberNation's presentation of itself as being able to fulfill XYZ is true, but for someone like me what matters is what is "under the hood." Only after a week long training can I truly appreciate the data architecture running MemberNation. It's complex but it needs to be given all the variables an association requires when it comes to managing memberships, events, pricing, communications with and among members, etc. Like any other strategically sound app, however, you will need someone on staff to manage the system post launch. This person need not be a Certified Salesforce.com Admin (although it helps). This person would, however, needs to understand and appreciate WHY the system is built the way it is and know how to work within its set structure. My in person training also allowed me to meet Fonteva staff responsible for certain functionality/apps within MN. I was thoroughly impressed both with the thoughtful and exited approach they take to advancing MN functionality and how brilliant these folks were of business processes (real day issues we face) and Salesforce.

Events management made easy.

Vorteile:

Integration with Salesforce is flawless and for us the Events Builder App is a killer. The ease in which we can create events with data already in our Salesforce Org is great.

Nachteile:

Additional Apps in Lightening would be great. Less requirements to revert back to Salesforce view would also be useful.

User friendly, easily customizable

Vorteile:

Feature and functionality and easy upgrades. Easily customizable, creating screen and fields take a few minutes.

Nachteile:

Report limitation, none discriptive error messages, and user's guide could use a little discription.

Totally changed my time management.

Vorteile:

After struggling with different systems and ways of organizing, we tried this program. It was totally easy and freed up time for other pressing projects.

Nachteile:

It was a little difficult to import data but that was mostly due to trying so many different ways and programs prior to this.

MemberNation is simply the best

Kommentare: We recently ditched our decades-old database and adopted MemberNation. This has been one of the smartest moves we've made as an organization. For the first time ever we feel that we can leverage our data and control how we interact with our members. Implementation has been a breeze too.

Vorteile:

It can do almost anything.

Nachteile:

Not much that I don't like. It can be intimidating to folks who are too savvy with technology.

Friendly UI and easy to use

Vorteile:

Friendly UI, customization is simple and easy to use.

Nachteile:

There is no way to go back to eStore from events

Easy to acccess

Vorteile:

We moved to MemberNation early this year. I have found that my user experience has improved. It's easy to find users and update information or create new users. I look forward to continue learning how to use the system.

My experience so great with fontiva

Vorteile:

Its really help customer support. It's easy to get into it. It has everything what we need to hold all customers and grow our organization or company.

Perfect AMS Solution!

Kommentare: MemberNation is exactly what our organization was looking for. Backed by the power of Salesforce, MemberNation allows us to customize our database to our specific needs. In addition, MemberNations beautiful, functional front-end pages give our members a easy and intuitive experience online.