Workable

"Review from The Mental Health Association of Columbia-Greene Counties"

Kommentare: Overall our experience with workable has been great no issues that have never been resolved. An easy to use software.

Vorteile: I like how easy it is to use this software, it is extremely easy to teach new users most of the features that they would need to use. Another thing I love about the software is if you ever have a question most of them can be answered by looking in the help section. I use the chat feature a lot when I am having issues and the response is always fast and efficient.

Nachteile: I wish there was a way to kick back the voluntary EEO forms to our email when individuals fill them out instead of just a report that can be run.

"Does The Job"

Kommentare: We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Vorteile: Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline. Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Nachteile: There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

"Everyone hiring needs applicant tracking"

Kommentare: Much better than tracking applicants manually. Good software with good set of features.

Vorteile: Good set of features for applicant tracking. Multiple permission levels and users to keep and track internal plus external communication

Nachteile: Formatting of embedded attachments didn't always display properly. Overall, works well. If you don't keep grooming your list of applications, it can get overwhelming

"Excellent customer service!"

Vorteile: [SENSITIVE CONTENT HIDDEN] is a rock star. You should ask for her directly as your rep when initializing your contract with Workable. She went above and beyond to deliver excellent customer service and answer my many questions, even though my company size is smaller than those she typically contracts with.

Nachteile: So far, no complaints. Workable has a great user interface and integrates with CriteriaCorp, our candidate aptitude/personality screening software.

"The Bad Outweighs the Good- Beware Sales!"

Kommentare: Solid tool if you have a fairly simple process; still allows for customization, which is great.
Hilariously/infuriatingly rude sales process. No desire to fix issues, just to trap you in contracts.

Vorteile: Workable has a simple, clean layout that was easy to customize and train my team on. It did exactly what we needed it to do and allows for a good deal of customization for our somewhat-unique hiring process.

Nachteile: The sales team are vultures. We planned to renew our contract after one year, and confirmed so via *email*. After some discussion, we realized we were probably overpaying; we included People Search in our initial contract (which is terrible and doesn't work reliably at all). We asked our sales rep, [SENSITIVE CONTENT HIDDEN], if we could remove that from our invoice, and were told we already had "a grandfathered deal" and should be glad we weren't paying more. The tone was downright rude. Because we don't need anything too complicated, we decided to move to another ATS with a slightly lower cost. When Workable sent us the invoice to renew, we notified them that we would not be doing so- 2 weeks before contract expiration. [SENSITIVE CONTENT HIDDEN] *so rudely* replied that my verbal acknowledgement a month before was binding, and that we were stuck with another year. Obviously, we're fighting that, but it's really shocking that Workable is more interested in roping customers into contracts than understanding why they want to leave in the first place.