eVetPractice

eVetPractice

von Covetrus

Wer verwendet eVetPractice?

Tierkliniken und mobile Praxen mit bis zu 150 Mitarbeitern. Jede Klinik, die nach SOAP-basiertem EMR, Terminplanung, Patientenerinnerung, hausinternen Laborintegrationen, Abaxis und ANTECH sucht.

Was ist eVetPractice?

eVetPractice ist vollständig integriert und skalierbar und für jede Art von Tierarztpraxis skalierbar. Es ist eine führende cloudbasierte Praxisverwaltungssoftware von Covetrus, die alle Funktionen bietet, die du für eine herausragende Leistung benötigst.

Melde dich für eine begrenzte Zeit für eVetPractice mit integriertem Covetrus-Verschreibungsmanagement an und du erhältst eine kostenlose Datenkonvertierung sowie jeden Monat bis zu 200 $ zurück.*

eVetPractice – Details

Covetrus

https://softwareservices.covetrus.com

Gegründet 2019

eVetPractice – Kostenübersicht

eVetPractice bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von eVetPractice ist ab 100,00 $/Monat verfügbar.

Startpreis

100,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

eVetPractice Funktionen

Tierarzt Software
Abrechnung & Rechnungsstellung
Behandlungspläne
Bildgebung und Röntgenstrahlung
Inventarverwaltung
Rezept -erarbeitung
Termin-Erinnerungen
Terminplanung
Verwaltung von Patientenakten

eVetPractice – Nutzerbewertungen

Zeigt 5 von 118 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,4/5
Kundenservice
4,7/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4,5/5
Caroline G.
owner
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.9.2019

"eVet Practice review"

Kommentare: Just love the overall product

Vorteile: Customizing, customer service, able to get new function added,

Nachteile: Navigating it takes a while to get used to, but worth it!

Antwort des Softwareanbieters

von Covetrus an 1.10.2019

Thank you for the kind review, Caroline!

  • Quelle des Nutzers 
  • Bewertet am 26.9.2019
Katie A.
Owner
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 6.9.2019

"EvetPractice"

Kommentare: Evetpractice is a good general software system if you are willing to set aside being heard and ignored for things that you suggest to be updated. It works but has much that can be approved upon.

Vorteile: Its easy ability to quickly learn using the software. It has many features that are essential to veterinary practices. The customer services is generally good. Its nice to be able to access the software with any device that has internet.

Nachteile: The system and updates seem to have declined since Covetrus purchased it. Update are slow, issues arise alot more then before and customer service has started to decline. Many times we have asked for assistance and the agents have seemed annoyed. Requests for updates that are crucial seem to not be as important as they used to be. Its confusing because the Covetrus also owns several other veterinary software programs that have been around a very long time. Those programs have many of the options that are needed for this software yet they are not available on this system. I think there is much to be desired since the software was sold to larger company that values it customers less.

Antwort des Softwareanbieters

von Covetrus an 11.9.2019

Hello Katie!

Thank you for your feedback! I'm glad that you like your eVetPractice software. I've sent on your concerns about the updates and support. We're focused on continual improvement and always looking for feedback on how we are doing.

If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS_Solutions@Covetrus.com.

All the best!

  • Quelle des Nutzers 
  • Bewertet am 6.9.2019
Danielle M.
Corporate Manager
Tierarzt, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 11.7.2017

"Disappointing, a waste of time, energy and money. Very sad. "

Kommentare: I really have no pro's. The "idea" of what this software was going to be, was very far from what it ended up being. I loved the idea of going to the cloud. I loved that we would be able to access both of our locations from off site. There were numerous ideas on paper that seemed like it could be an ideal fit. Unfortunately, the idealistic roll out in my mind was far from the reality. I'm going to say this... when you speak to the CEO after you request a meeting, and within 60 seconds of the call, that CEO you are hoping will address your frustrations, laughs at you? Bad start. Now, I know what the response will be after reading my blurb below... something like, "Mrs. McIver, we apologize that you aren't happy with our software" or another similar phrase. But I am writing this not because I want a response, they very clearly told me they completed a "successful" migration and there was no further action they would be taking... I am doing it because I want people to know the facts. Have they had good runs? I'm sure they have! But when they have bad runs, the company's integrity get's challenged, and I am extremely disgusted with the way myself and my employee were treated during our recent conversation.

Nachteile: The facts of our run: Our first migration failed after the eVet team believed we wanted our two practices to be merged (however, there is not a mention of the word "merging" in any correspondence). This caused multiple issues both in confusion and legal issues. Although the time invested into that was a waste, and the havoc caused by switching software's back and forth was frustrating for the team and clients, we decided to move on and the team corrected the issue by splitting the clinics. The real concern's then came from the following... > The lack of transferring complete medical history by missing vital signs and documents and then being told "that isn't their job". > The mathematical error's experienced (4 to be exact) in only the first 13 days; calculating invoices way off of what the actual amount should be (screen shot's have been taken). > The 82 inventory discrepancies after coming from a clean run on our old software. > Broken links. > The poor client service and amount of time it takes to get answers on anything. The team on their live chat often don't know how to address your concerns, which then leads to them asking for more time to get you answers. So although the idea of live chat sounded really handy, it was very disappointing. > Records being printed with missing communication logs etc. I know our life on eVet was small, but the issues were too big to continue with.

Antwort des Softwareanbieters

von eVetPractice.com an 21.12.2017

The Vet Visionaries project was a disaster from the start. The conversion process was written and signed by them to merge both clinics, and only after we finished the conversion the group decided it wasn't what they wanted. So fine, mistakes happen, and we restarted from scratch. Then we finished that process and they decided to pull the plug. The failure of this project was communication breakdown, and that communication breakdown was on both sides. That is something we will strive to do better on in the future. The frustration in the review is because they thought they should get a refund on the conversion costs. We thought differently and they decided to write a negative review. We will take the lessons learned in dealing with this group and improve our processes for the better.
I would ask anyone reading this to also read the 73 reviews prior that contain 4.5 to 5 stars.

  • Quelle des Nutzers 
  • Bewertet am 11.7.2017
Nancy N.
Vet Tech, front desk
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 8.2.2020

"It's pretty good"

Kommentare: Being the first time we're on the internet, it's been a nice change. Would be nice to have a written booklet to reference when trying to do something new.

Vorteile: Ease of emailing records, looking up information, inventory setup and edit. Nice to be able to scan in documents to medical history.

Nachteile: Patient alerts and client notes do not appear on medical history. 'Check in' papers don't have enough info, not easy to read. Medical history takes a long time to load when over a certain amount of pages.

Antwort des Softwareanbieters

von Covetrus an 28.2.2020

Thank you for your review, Nancy!

Have you checked out the knowledge base articles? You may find this a great resource to use when referencing something new. We also offer webinars, keep a lookout in your email for the monthly schedule.

  • Quelle des Nutzers 
  • Bewertet am 8.2.2020
Michael S.
Practice Manager
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.9.2019

"Great cloud-based solution for your vet practice"

Kommentare: Overall we have been very pleased with eVetPractice.

Vorteile: eVetPractice is a very intuitive system, and it provides a great way to manage your vet practice's medical records, hospital workflow, and business finances.

Nachteile: I wish there was a better way to know when someone has placed an item on the whiteboard for the logged-in user to complete. I would like to see some sort of alert pop up beside the whiteboard tab if there is a new item placed on there for me.
I would also like my rabies report to be in order of tag number!!!!!!!!!!!!!!!!!!!!!!!!!!!

Antwort des Softwareanbieters

von Covetrus an 25.9.2019

Hello Michael,

Thank you for your review! While the rabies report displayed in the software isn't sortable, we do offer an excel export (for all reports). I've sent over the whiteboard request, we're always looking for ways to improve usability.

All the best!

  • Quelle des Nutzers 
  • Bewertet am 12.9.2019