LearnUpon

Hands down, Best LMS I have ever used.

Kommentare: The experience of working with Sales to discover the details of the product and transitioning to an Onboarding Specialist was easy. In the Onboarding phase, we meet weekly to make sure that we are meeting the targets of our transition plan. I appreciate that when I do stumble and can't figure something out, the LearnUpon team is always very quick to assist.

Vorteile:

Ease of use and impeccable customer service!

Nachteile:

I struggle to find something I don't enjoy about the software and the service.

A solid learning platform that we implemented in weeks versus months.

Kommentare: LearnUpon has given us a platform for onboarding, ongoing development, and compliance education for our employees, clients, and partners. We have cut down onboarding from months to weeks. The result is improved CSAT, improved time-to-value, and reduced risk.

Vorteile:

Our organization went from no learning platform to LearnUpon in a matter of weeks. In the past, this process has taken me months with other vendors. LearnUpon's customer services is above average and, coming from me, this says a lot. I'm talking Sales, Account Management, Customer Success, Customer Support, and in fact any team member I have ever dealt with. Now, let's talk features and functionality. The implementation was straightforward and our SSO, Teams, and Zoom, integrations were easy. Since LearnUpon was built from the ground up, it has all the fundamental features that one needs to administer users, groups, courses, etc. and learn. My team and I are in the system on a daily basis and we have learners frequenting the system for onboarding, compliance, and development.

Nachteile:

There are a few quirks though. Here are some examples. When a learner is disabled, there is no visual indicator until you click into their profile. There are workarounds; however, these are additional steps. It would be nice to add custom content to a learner's Home page. Also, I'd love a report that tells me what keywords were searched, which ones had results, and which ones did not.

We love LearnUpon!

Kommentare: It's been great from beginning to end! Our customer service rep answered all our questions and there was no hard sell. The set up was super easy. Our learners love the online platform and we know they're all getting the same training.

Vorteile:

The support has been amazing. Grey walked us through all the set up. Any time we have a question someone is right there to answer it for us. It's very easy to use; very intuitive. We are very happy we chose LearnUpon!

Nachteile:

I can't think of anything. We've been happy with everything thus far.

Brought our L&D forward although with some challenges

Vorteile:

Using LearnUpon has been a massive improvement on how we deliver our onboarding and training, previously we had relied on Excel and Microsoft Stream. Its relatively simple to upload videos and to add headings. Beyond that I do not have any positives on the system.

Nachteile:

Overall I find the platform cumbersome, slow and difficult to use as an administrator. My main issue is the layout of the platform. You could have 50 courses available on the platform but there is no labeling to tell you how many pages of courses you have, instead you will need to click one by one through the pages to get to the end. When you create a newer version of a course it will archive the previous course but that archived course will still remain in the courses subpage. The level of customisation of the platform is limited beyond the simple format of Heading, Text, Video, Quiz. I feel you can't make the course feel like your own system as it follows the same format. Development of the platform - in the time I used the platform I felt very little progress was made on the platform and how it developed. Communication from our rep was good but not much change happened that stood out to me.

Fantastic support and great solution for corporate learning

Kommentare: Over the years I have been a very demanding customer and an ill tempered one at that when I was stressed out about things not at all related to the learning management system. Every time I was grumpy the support guys and gals were supportive and patient with me and focused on helping me in whatever query I had. I built my business with Learnupon as its backbone and never regret the decision. I am proud to be one of their first 100 customers and delighted to see them with over 1000 now. I celebrated my first big contract with a bottle of champagne with the Learnupon Staff in their headquarters, was invited to a customer appreciation evening with canapés when they moved to bigger premises, and they sent my wife flowers on the birth of our daughter... what more can I say? They are integral to my business now and I deeply appreciate the ongoing support and product developments which make the system bigger and better every year. Thanks Learnupon.com and keep up the great work!

Vorteile:

I found the LMS to be very user friendly and very importantly whenever I had an issue of a problem doing something, or as was more likely the case, whenever I screwed something up, the Learnupon support were there to save the day and provide a solution.

Nachteile:

At the start (I am with them over 5 years now) I didn't like the e-commerce side but it was significantly improved over time and most importantly, an integration was created to work with Shopify and Zapier which has really transformed my business.