FLG

FLG

von FLG Business Technology

Wer verwendet FLG?

Best for small to medium-sized B2C businesses in sales-focused environments that deal with a high volume of leads and want to automate & control their processes so no opportunities are missed.

Was ist FLG?

The only easy to use CRM platform that can handle 100,000s of leads and automate the workflows in your processes.

FLG is a complete 6-in-1 platform that includes a powerful CRM, multi-channel customer contact, intelligent workflows, integration options, marketing automation and reporting & analytics.

Unlike our competition, we include 5 star telephone and email support, built-in compliance templates, and we don't have to change your sales process to use it!

FLG – Details

FLG Business Technology

https://getflg.com/

Gegründet 2007

FLG – Preisübersicht

FLG ist verfügbar ab 18,00 $/Monat. FLG bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für FLG findest du unten.

Startpreis

18,00 $/Monat

Preisinformationen

From £75/month for up to 5 users. Additional users from £15/month.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

FLG Funktionen

CRM Software für Banken & Finanzdienstleister
Beziehungs-Nachverfolgung
Einfluss-Nachverfolgung
Gebietsmanagement
Haushalts-Nachverfolgung
Konto-Benachrichtigungen
Kostenverfolgung
Leadmanagement
Marketing-Management
Team-Aufgaben
Vermögensverwaltung
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
Gebietsmanagement
Kalender-/Erinnerungssystem
Lead Scoring
Live-Chat
Marketing-Automatisierung-Integration
Prognose
Segmentierung
Social-Media-Integration
Visitenkarten-/Ausweis-Scanning
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration
Gemeinsame Kontakte
Kontakt-Datenbank
Kontakte importieren/exportieren
Leadmanagement
Planungs-Tools
Sales-Pipeline-Management
Segmentierung
Suchen / filtern
Verfolgung von Interaktionen
Kampagnenmanagement
Lead Scoring
Lead Segmentierung
Lead-Distribution
Lead-Erfassung
Lead-Pflege
Pipeline-Management
Planungs-Tools
Quellen-Nachverfolgung
Verfolgung von Interaktionen
E-Mail-Antworten-Kontrolle
Katalogisieren/ Kategorisierung
Kundenbetreuung-Tracking
Kundendienst-Analyse
Leistungskennzahlen
Live-Chat
Self-Service Portal
Suche
Wissensmanagement
Angebotserstellung
Anrufmanagement
Chancenmanagement
E-Mail Marketing
Gebietsmanagement
Kampagnenmanagement
Kanalmanagement
Kontaktmanagement
Kundendatenbank
Leadmanagement
Leistungskennzahlen
Provisionsmanagement
Verkaufsprognose
Vertragsmanagement
Vertriebsaußendienst-Management
Zugriffsquellen-Verfolgung

FLG – Nutzerbewertungen

Zeigt 5 von 18 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.8/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.7/5

FLG Review Oct 2019

Bewertet am 10.10.2019
Amy M.
Customer Experience Coordinator
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: FLG is transparent. All the key features are easy to find and where they are makes sense. There are no long windy roads of 'clicks' you have to go through to find what you are looking for. The next thing you need to do/look at are either 1 or possibly 2 clicks away.
Despite having the premium customer service to hand when necessary (which were super helpful always), the templates themselves were easy to create and edit - the 'insert template variables' boxes making coding easy for anyone.
Mike and the development team have been great with the release of Appointments - really listening to our feedback and making adjustments thereon. The Appointments feature as a whole, with its integration with Google calendar, has made a huge difference in efficiency, legibility and in turn easier for everyone in the company to book appointments for others. It's a lot easier for people to open other people's diaries and see where they are in comparison with the person on the phone - a great help in the improvement of efficiency. As well as being able to then transfer the appointment data into an email to automatically send out to the customer - amazing!!

Nachteile: I have to say there is no feature I particularly dislike within FLG. What would be helpful on the home screen, when emailed, is to send a reply and be taken to the associated lead, to follow up the email by booking an appointment/setting a task etc. It would also be handy to keep a history of messages somewhere rather than them disappearing completely. And I must admit to not being a fan of the FLG calendar. But, like I said, nothing that is actually a real issue.

Antwort des Softwareanbieters

von FLG Business Technology an 11.10.2019

Thanks for the feedback Amy - we're thrilled to hear you're getting so much value from the platform and our support service, in particular the Appointments feature.

Thank you for your suggestions - I've passed these on to the product team.

Lauren Shaw

This is AMAZING software for keeping track of and managing Clients through a Sales Journey

Bewertet am 1.7.2019
Chris J.
Director
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We started using FLG around 4.5 years ago when we were searching for a CRM tool to manage our interactions with Customers. We very quickly realised that a typical CRM solution would be too generic for our needs. We stumbled across FLG and have a very interesting conversation about their product and the way it was pretty much a very open platform for managing Leads/Customers through a Journey. We were instantly hooked. The tool is used all day every day by all Office Staff, we extensively use the API to link the software to all other products used across our business. We are extremely happy with the very latest release strategy which feels like new features and functions are added on a pretty much weekly basis. The support team are amazing and we feel very happy as a Customer of such a progressive platform.

Vorteile: - Ease of use, works straight from the moment you login.
- Highly, Highly adaptable to practically any business process no matter how basic of intricate
- Very easy to learn and get to grips with
- The automation is second to none and highly extendable through the API
- Brilliantly supported through the wonderful telephone support team
- Always improving, every week there is some new update and its all driven from a Customer perspective

Nachteile: Nothing, we cannot speak highly enough of the product, the team and the support we have recieved.

Antwort des Softwareanbieters

von FLG Business Technology an 10.10.2019

Wow! Chris, thank you so much for the glowing review! We're delighted to hear the platform's automation functionality and integration options work so well for your business, and that you receive excellent support from our team.

Lauren Shaw

Great customer service

Bewertet am 10.10.2019
Ash-lee michael J.
Director
Finanzdienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's easy to use and understand and great to have for a large client bank.

Nachteile: The fact this product wasn't tailor specifically for our industry

Antwort des Softwareanbieters

von FLG Business Technology an 11.10.2019

Thank you for the feedback Ash-Lee Michael, it's much appreciated. We're pleased to hear you find the platform easy to use for your large client bank.

Please don't hesitate to contact us with your suggestions on how we can further improve the product.

Lauren Shaw

Flexible & Great Value

Bewertet am 19.11.2019
Jonathan R.
MD
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great. Love the support, from good old Lancashire accents, help is very good and they took time to understand what I was doing and provided good advice to get things working as I wanted.

Vorteile: The fact I don't have to pay a developer to implement an idea. Once you have understood how the processes work, you can roll out automatic functions very easily, within minutes, allowing one person to automate boring manual processes.

Nachteile: Looks awful on my iPhone, hard to read on small screens

Antwort des Softwareanbieters

von FLG Business Technology an 20.11.2019

Thanks for the great review Jonathan, fantastic to hear that FLG works so well for your lead generation business and that you received the support and advice you needed to set things up correctly.

Lauren Shaw - Marketing Manager

FLG solves so many business issues.

Bewertet am 10.10.2019
Nathan M.
Digital Marketing Manager
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Having been using FLG for over 5 years, I've always been satisfied with FLG. It's particularly good that they allow users to vote on how the platform is continually developed.

Vorteile: Workflows make it super easy to automate all points of a customers journey.

Nachteile: Hard to say, possibly the minimum 5 licenses - but I understand why they use this pricing structure.

Antwort des Softwareanbieters

von FLG Business Technology an 11.10.2019

Thanks for the feedback Nathan - much appreciated. Fantastic to hear you're getting plenty of value from our automated workflows!

Please keep your suggestions and votes coming on our product feedback voting site.

Our minimum charge per account is to ensure we continue to offer a great platform to customers without compromising on things like our excellent support service.

Lauren Shaw