OnTheClock

I love how convenient this software is for my employees to use and for me to access their data.

Vorteile:

I like the ability to limit where my employees can sign in online. This allows me to make sure remote employees are actually at work when they clock in.

Nachteile:

I would like to make it easier to get to the basic login screen for my employees. They often have to go to the more detailed home page first.

OnTheClock is a good software to integrate with other payroll solutions

Vorteile:

Integrates with Gusto (my payroll solution software) Employees can easily track their time and PTO requests

Nachteile:

The PTO requests are not so obvious on the management side. There's no pop-up or obvious warning that lets me know someone requested PTO. I would have to be conscientious to go into the PTO section and see if anyone did.

GPS does not always track

Kommentare: Everyone I talked to is great, I will give it a try. They told me GPS is a new feature and that they will continue to roll out features for it. I just wish it was much more transparent on how the employee controls the GPS.

Vorteile:

The interface is great on the admin side. Our employees have liked the ease of use. The cost is really reasonable as well.

Nachteile:

The biggest drawback and why I might switch back to TSheets is that the GPS is dependent on the employee. If they close the app out it stops tracking them. It defeats the purpose of having it to prevent time theft. I am not sure why it can't continue to run in the background as that is what TSheets does. If you create geofencing it only matters for punching in and out. If they leave it does not punch them out but continues to keep their time. The GPS feature is great but if the employees have the control over it, it defeats the purpose of having it.

Why Pay Too Much for Time Tracking Software

Kommentare: I have had no issues with the program and use it regularly. We saved a lot of money by switching.

Vorteile:

We have a small organization so we pay nothing for this software. It allows us to still track codes, time off etc. In fact, the time off feature works better than with some other companies as we can customize to each employee. It is easy to use. We also work remotely and don't require check in/out and are able to merely enter the number of hours for each job code.

Nachteile:

The time off feature is a little odd as it doesn't show in the administrative reports easily. However, once you learn to use it, it works fine.

Ease Of Use Is A Plus

Kommentare: Time management, specifically with part time and contract workers.

Vorteile:

This product is very user friendly for both employees and administrators.

Nachteile:

Everything has been fine for us with this software. We did a test run on a few competitor platforms and that made it easier for us to make the decision to stay with this one.

Best Time-clock App!!!

Vorteile:

This app does everything I need it to do and more! I chose this one over the others because it does a time sheet/stub I can include with my employees checks. It’s the perfect app for my cleaning business!!

Nachteile:

I do not like that it is priced per user. As my business grows the price goes up for each new employee.

Amazing Staff Member

Kommentare: Overall, I really like it. The staff love it too.

Vorteile:

I love how easy it is to set up and use and how knowledgeable the staff is to the software. One staff member in particular, [SENSITIVE CONTENT HIDDEN], helps me every time I have a question. He's quick to answer and also doesn't talk to you all robotic like I've seen in other chats from other companies.

Nachteile:

I do wish that you could set the time card to be in minutes instead of decimals when fixing hours. It's difficult to see 7.45 and think it means 7 hours and 27 minutes rather than be 7 hours and 45 minutes.

Great for small businesses!

Kommentare: We have not had any problems that we needed addressed so far.

Vorteile:

I appreciate the ease of use. Requires little training for staff and very cost effective for the small busness!

Nachteile:

So far we have been pleased. No complaints.

Co-owner of the business

Kommentare: Very please with it's use and assistance when needed. We are a small company and we will grow and have more users.

Vorteile:

It's easy to use and understand. If I have an issue just a phone call and it's easily resolved. This was refereed to us by another company using this product.

Nachteile:

I have found no real issues or complaints.

Total Networx, Inc

Kommentare: Very positive. We needed a solution for PTO requests, approval and tracking. Also PTO accruals. This systems works very well for us.

Vorteile:

PTO request and approval process. And PTO tracking.

Nachteile:

Reporting features. Some navigational aspects are a little confusing for employees.

OnTheClock.com Service Review

Kommentare: Overall, I would recommend it to others since it is very easy to use and useful for admins like me who want to have a systematic time tracking and monitoring.

Vorteile:

The thing that I like the most about this software is that it is very convenient, cheap and useful all at the same time.

Nachteile:

The only thing that I think they need to improve is the availability of more useful functions and the design of app as well.

My everyday work ally !

Kommentare: At the moment I have not found any replacement that offers me the same features and functions. It really helps me a lot

Vorteile:

I have a job that is paid by the hour and this software helps me keep track of the time I spend at work. What I appreciate the most is the ability to be able to break down the time tracking by projects, then have a big picture of the time spent on each project. Furthermore, at the end of each week, a performance analysis is generated which allows me to keep track of my work pace and understand if I have slowed down. it is a very intuitive software, organized and simple in its efficiency

Nachteile:

Sometimes, even if rare, the counter stops at certain minutes, and this requires me to stop and restart the time, hoping I notice it in time!

Solid product with lots of powerful features.

Kommentare: My overall experience has been good. we know how to set up what we need and we are expanding our use of it.

Vorteile:

powerful and feature rich, however, takes more time than I have to figure out how THEY designed it to work. It is not always intuitive on what each feature or description of a feature works/functions.

Nachteile:

It can be temperamental... that said. Probably user error, doesn't give clear instruction as to what each feature/function does and should be used etc.

Ontheclock makes it absurdly easy to track time and punches.

Kommentare: Ontheclock allows us to easily track punches across all employees and locations, even remote employees who work from home. It also ensures quick, easy, and accurate punches from employees as they don't have to spend any more than a couple of seconds to punch into the Group Punch site once it's up.

Vorteile:

The incredible amount of flexibility it offers is amazing. You can set or restrict punches from specific devices, regions, IP addresses, and similar on a per-employee basis or account-wide, allowing you to make sure that every employee is punching in when and were it's appropriate to do so. It allows a per-employee automatic accrue system for PTO. Approving PTO requests is a breeze as well.

Nachteile:

In terms of end-user friendliness, it's a bit rough for non-tech-savvy folks to find the specific website they should log into and punch from - just going to ontheclock.com doesn't actually show anywhere you can log in or punch. This leads to needing to explain specific steps and URLs to users, or sending them a link to click, rather than just telling them to go to the site. It's also a bit of a hassle to reach the Group Punch site where employees can simply enter their employee number to punch in or out, and that could easily be resolved by having an application you could download to turn a desktop into a punch station.

Time to grow daymakers.com

Kommentare: Nothing but good news, with the website and customer service. [SENSITIVE CONTENT] is extremely helpful!

Vorteile:

OnTheClock.com solves employee management at an affordable price. I am rebuilding and the service is free for two employees or less. I hope to 3 or more employees by the end of the year and will happily pay the very reasonable rate per employee, currently $3 monthly.

Nachteile:

So far I haven't found anything not to like. I am very happy with OnTheClock.com!

Love this product

Kommentare: Easy, professional, intuitive, inexpensive, feature rich, and a set-it and forget-it type of product. We have never had to call for customer service in two years of use.

Vorteile:

It's accurate, easy to use and implement, super reliable, and very cost efficient. Don't let the big payroll services sell you an expensive time clock product that isn't better than OnTheClock.com and that costs 10 times more!

Nachteile:

What I like least about this software is that I didn't know about it years before I implemented it. We were using a paper system for time reporting by employees until we found someone padding their hours. OnThe Clock.com stopped the padding process immediately and paid for itself 10 times over.

On The Clock - Very Effective For Our Team!

Kommentare: I really like it. It's awesome to look at "timecards" and see how many labor hours are being charged daily, weekly, etc. No surprises when we do payroll like when we used the Google calendar.

Vorteile:

I like everything about this product. Before we used on the Clock, we used the Google calendar to keep track of everyones hours and it was extremely time consuming to run reports, etc. On The Clock is extremely easy and our team members rarely (I mean really rarely) experience any problems with the app!

Nachteile:

I do have difficulty remembering how to "add" a punch if someone forgest to clock in. I wish there were an icon on the dashboard to do that. I should remember, but for some reason, I find that hard at times.

OnTheClock keeps everyone on time!

Kommentare: This has made my life easier just by not having to play "Big Brother" when checking on my employees' hours as now all of the important info is tracked on OnTheClock and easily accessible!

Vorteile:

The ability to GPS track where employees are punching in.

Nachteile:

The fact that sometimes the GPS signal doesn't give the most exact location if there isn't a WiFi signal nearby.

Unprofessional Customer Service to say the very least

Kommentare: I believe that the software has great potential, but with mediocre customer support...what do you have?

Vorteile:

Was anxious to try the software and get set up for next payroll After watching the introduction video, reading the features and customer reviews it seemed to be the right fit for what we were looking for and was hoping for some additional information before signing up, until I made the call and spoke with one of your reps

Nachteile:

I was impressed with the capabilities of what the software could potentially provide for my business. However, the customer service was poor and very unprofessional. The individual who answered seemed put out by the call and was very short in his answers and did not expand on any of their services. He seemed irritated by having to answer any questions. I also heard his dogs barking in the background which interrupted the conversation. I understand that people may still be working at home due to COVID, but I expected professionalism just the same. After hearing the dogs barking I asked if they had a call center and his reply was "this is it, the number you called". Nevertheless, after reading several reviews and the positive comments about their OnThe Clock customer support I was disappointed that my experience had not met my expectations or that of the many reviews. Their website even invites you to call...(Under the contact tab) Contact Us We would love to speak with you about any comments, questions or concerns. Please do not hesitate to use the contact information below. Apparently, not the case.

Want your time clock easier? - Read below

Kommentare: I like the fact that I don't have a paper trail.

Vorteile:

Really easy way to keep your employees honest about their time clock, punching in/out. I love the GPS feature so that they aren't "clocking in" at home then driving to the office. Called BS on that once! Also, they just whip out their phones once they get here to punch in/out, then they are finished. For payroll. Just go to manage employees tab, select the time frame for payroll. Ours is every 2 weeks. Hours are automatically calculated. IF, there's something odd, I can look at each individual punch. For instance, someone forgot to punch out and was on the clock for 27 hours straight. Quick edit and back to honest hours.

Nachteile:

Sometimes it takes a day to get a response back from customer service. But, that's a rare occasion. A real human typically answers right away.

Easy to use, no issues

Vorteile:

Easy to use, and track where they clock in which is a big help

Nachteile:

Staff complain they have to click 2x to clock in or clock out sometimes MISTAKENLY thinking they already clocked in or out

Beats the Alternative

Kommentare: Positive. Ive recommenced to two fellow business owners and they both feel like I do, overall great product

Vorteile:

I have tried a few competitors and I like OTC the best. I like that it shows you where the employee punched from, so when I'm out of town or during covid when everyone is WFH I can ensure they aren't clocking in from other locations. Overall it works for my needs and we set its periods its counting to match our payroll periods and it makes pulling time a breeze.

Nachteile:

I wish it showed punches from other days as far as locations, like so I could look back over a significant time period or go back to pull a specific punch location. I also wish the pricing was lower. I am about to add another employee and costs add up so fast running a business

On the clock - best way to keep time

Kommentare: Overall it’s been good just wish you could set reminders

Vorteile:

The ease of use and the new updates. Also how you can see everything

Nachteile:

It doesn’t give an Option or support for Reminders. As a person but short term memory challenges this would be very helpful

Easy to use and secure

Kommentare: I enjoy working with OnTheClock. They have a great customer service via chat. I have resolved many questions in no time.

Vorteile:

I like that the application is easy to use. We are also able to set location services (or limit to an IP address) to know where people are clocking in from.

Nachteile:

I Can not set more than 1 pay rate per employee.

Absolute Amazing

Kommentare: It has allowed me to save so much time each two weeks with figuring out my payroll for my staff. Plus it has cut out the dishonesty of some employees, who would add time to their time cards, previous to this system.

Vorteile:

I love that I was able to get rid of my paper time cards, employees cheating on their times when they would log in and out, and it keep track of the total hours for me, instead of me having to figure everything out every payday, I run one simple report and input that info into my payroll manager.

Nachteile:

The only issues I have, that are the time accumulator that is supposed to help me track sick time, etc is not working correctly, however I have not attempted to contact tech support yet. Also the other thing is, we are in Arizona and we do not change times, but some of my employees show up in the reports and hour off from the other employees and we have been unable to get all of our staff on the same time zones, even though we have configured the settings correctly. Otherwise a great product.