von CustomAnswers Software
Wer nutzt diese Software?
Small to large companies in most all industries with a need for reasonably priced yet feature rich scalable and flexible platform to adapt specific business processes.
Durchschnittliche Bewertung11 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis $25/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Support währen der Geschäftszeiten
Angaben zum Hersteller
- CustomAnswers Software
- Gegründet 2001
CustomAnswers provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows. Across all channels of communications, phone , emails, walk-in etc, capture manage and track all interactions. Manage all incoming requests and apply any type of complex custom business processes. Nothing will fall through the cracks. Ensure productivity and efficiency with a reasonably priced yet feature rich CRM for your organization.
- Angebote / Vorschläge
- E-Mail Marketing
- Interne Chat-Integration
- Lead Scoring
- Mobiler Zugriff
- Wiederkehrende Probleme
- Überprüfung von Vorfällen
- Self-Service Portal
- Umfragen & Feedback
- Virtueller Assistent
- Warnungen / Eskalation
Die hilfreichsten Reviews für CustomAnswers
Bewertet am 25.5.2017
Very stable system with excellent customization capabilities.
Kommentare: With this software we were able to modernize tracking of our employees, tenant requests and leases. This has optimized our manpower requirements and has allowed us to grow our company in a very efficient manner.
Vorteile: When questions arise, or if there is a glitch in the software, the sales rep is very quick to respond and provide the necessary actions needed to rectify the problem. The system is very adaptable for a number of uses - we have created systems for employee work logs to lease administration. Our lease data base has expanded dramatically over the years and the system has been adaptable to the growth and to the changes.
Nachteile: I have been using custom answers for the last five years and generally have had only positive experiences. The software is very flexible and customizable and maybe a bit too flexible as it requires more effort to learn the extent of all the features that are available. We are likely only using 50% of the tools available.
Bewertet am 25.5.2017
We've been using WebQA for years and really feel we've grown up together.
Vorteile: There's so much functionality under the hood, that it becomes a real problem-solving tool for all kinds of institutional requirements. The support is top-notch, and the feature set is unsurpassed.
Nachteile: My only complaint would be the lack of a reporting API or database connector that would allow more advanced custom reporting.