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OpenCRM
Was ist OpenCRM?
Voll ausgestattete, gehostete Software mit Ereignisverwaltung, Verkaufsaufträgen, Webportal-Tools, Kampagnenverfolgung, Angebotsverwaltung usw.
Verwalte deinen Umsatz, steigere dein Geschäft und erziele mehr Gewinn.
Wer verwendet OpenCRM?
Mid-Market-Geschäfte. Unternehmen, die ihren Umsatz steuern, das Geschäft ausbauen und mehr Gewinn erzielen möchten – und noch viel mehr.
Du bist nicht sicher, ob OpenCRM das Richtige ist?
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OpenCRM
Weitere gute Alternativen zu OpenCRM
Bewertungen über OpenCRM
I Love working with this program
Kommentare: Absolutely loving working with it. Saves so much time and eases tasks you didn't know needed easing
Vorteile:
It is easy to navigate, has a great flow throughout the program too
Nachteile:
the choice of colours on dashboard, could use a little more choice there, especially with multiple users.
Antwort von OpenCRM
vor 2 Jahren
Thank you so much for your review Kate, that's some seriously high praise :-) One of our company aims is to ease the daily lives of our users, and sometimes that means making jobs easier that you didn't even know could be made easier, so again, huge thank you for bringing that to the attention of the wider world. If there is anything else we can do for you, please don't hesitate to reach out to us directly.
Remtek Systems and OpenCRM
Kommentare: From the day we initiated contact, they have been fantastic to work with; even when we have given the team emergencies to work with, they have always achieved our goals.
Vorteile:
The customisation of the product to allow our Business needs to be met, we aren't industry standard but the system has the capability to be adjust to meet all our needs
Nachteile:
The limitations in SMS integration, its only available currently in one module
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving us such an awesome review, Anthony! We love it when our users can tell the wider world about our 'can-do' attitude and our 5-star support team. If there is anything else we can do for you, however, just give us a shout through our support channels
Open CRM Platform Review
Kommentare: Good experience overall, definitely can improve a bit on user interface hence why a score of 6 in terms of referring. would be an 8 with a more solid user friendly interface.
Vorteile:
It is very customizable and that helps set it up based on user needs
Nachteile:
its is not great to navigate back on pages, and when creating accounts and trying to attach an account where you have multiple acccounts, when pressing back button you get an error and have to start again.
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for taking the time to leave us this review, Alex. I'm sorry you are experiencing some issues when it comes to record creation and linking. We can advise you on some tips and tricks to stop you from getting frustrated. Give us a shout through our support channels next time you hit an issue and we would be more than happy to take a look for you. Alternatively, we also have heaps of help videos on our YouTube channel that you might also find useful. Thank you again, Alex
Great tool
Vorteile:
Everything is centralised and easy to use/ access.
Nachteile:
Not having alerts for out of date helpdesk tickets and having to manually check
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for your review, Kelly. We really appreciate it. We offer ways to flag tickets within the Helpdesk module when they are approaching or reaching 'overdue'. Please reach out to our support team with this one, as we can certainly help you rectify it within your OpenCRM system. Thanks again and have a wonderful day!
In Betracht gezogene Alternativen:
UK CRM that does a great job
Kommentare: Tremendously helpful support staff. Any questions I have are answered within minutes, and I'm very pleased with my progress to date.
Vorteile:
Keeping the data in the UK matters to my clients Being able to integrate with Microsoft 365 is huge The API was simple to use for a past developer like myself
Nachteile:
I haven't run into anything that I could not do yet
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for taking the time to leave us such a glowing review! We all really appreciate it here at OpenCRM. If there is anything else we can do for you, please don't hesitate to reach out to us via our normal channels (Phone, Email or Live Chat)
Don't be scared, dive in
Kommentare: I am very pleased with the support and ease of use.
Vorteile:
OpenCRM is very intuitive and if there is anything you're not sure about, customer support is very responsive and knowledgeable.
Nachteile:
There seems to be inconsistencies with our email syncing with OpenCRM's helpdesk. but this may be pilot error.
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving such an awesome review, Sophie! It's very much appreciated! We also want to say thank you for making the wider world aware of the intuitive nature of OpenCRM and, of course, our 5-star rated customer support! Thank you again, you know where to find us if you need any help in the future :-)
In Betracht gezogene Alternativen:
Fabulous Open CRM!
Kommentare: On the occasions that I have used the online support, the reaction has been almost immediate and the issue resolved. Every area of Open CRM that I have come into contact with has delivered first class customer service - we are exceptionally happy that we chose Open CRM - Thanks Guys
Vorteile:
Both [sensitive content hidden] have been extremely patient and supportive during the Open CRM integration. The system does everything I desired (and more) and will allow us to collate and therefore, use our business information to evaluate and plan for the future. Everything is now in one place, has an audit trail and is easily searched for and used. The training sessions with [sensitive content hidden] were informal, informative, hands on and were never rushed. [sensitive content hidden] was always happy to go over a particular area of the system as many times as was necessary (which was often) to allow me full understanding.
Nachteile:
There is nothing about using Open CRM that I dislike.
Antwort von OpenCRM
vor 9 Monaten
Thank you so much for your brilliant review Tim! Everyone here at OpenCRM really appreciates it. I have also passed on your specific compliments to the team dealing with your system implementation. Thanks again, you know where we are if you ever need anything.
Great bespoke sysyetm
Vorteile:
The ease of use, coupled with the bespoke nature of the product has revolutionised our business
Nachteile:
Change is always difficult when changing from one CRM to another. the first few days were a little reopy, but now we are flying
Antwort von OpenCRM
vor 5 Monaten
Thank you so much for the glowing review, Chris! We really appreciate it. You know where we are if you need to reach out to us for any reason. Thanks again!
Everything in one place.
Vorteile:
It is easy to learn to use with help also at hand.
Nachteile:
The colour of lime green on the background font.
Antwort von OpenCRM
vor 7 Monaten
Thank you Christine, for taking the time to write OpenCRM a review! Give us a shout if you need anything at all, you know where we are :-)
In Betracht gezogene Alternativen:
Very Good System at a very reasonable price
Kommentare: Overall we are happy to have begun working with Open CRM and are looking forward to incorporate more features to our inhouse processes moving forward.
Vorteile:
Everything is in one place and easy to use once integrated with our internal processes.
Nachteile:
The initial set up takes a little longer than we would like. The training provided was extensive however it may benefit from being a little more focused on user requirements
Antwort von OpenCRM
vor 2 Jahren
Thank you so much for your review Ian, it's very much appreciated. We are also looking forward to getting OpenCRM further embedded into your business to allow you more automation ability and therefore more time saved. Thank you again for your kind words and do reach out to us if there is anything else we can do for you.
A great system
Kommentare: Fantastic. Having used other CRM systems I can say with confidence that OpenCRM is the best I've experienced. Many others appear fancier but have issues that one must simply accept, whereas OpenCRM simply works, and works well. Despite lots of highly specific custom options, it all runs smoothly and any issues are dealt with swiftly.
Vorteile:
Lots of functionality but still simple to use. Highly customisable and responsive. Solid foundation with high level of custom options; our database produces hymn books for example.
Nachteile:
Some functionality difficult on a small screen, though with all our custom options hard to tell whether this is standard or a result of our complexity.
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for your amazing review, Paul! We love reading such a glowing report from an OpenCRM user :-) Give us a shout through our support channels in the future if you need anything, and thank you again!
everything i need in one place
Kommentare: great! I use it everyday to plan my work schedule, plan tasks for upcoming events and collaborate with other team members. Helps me keep track of tasks and work more efficiently.
Vorteile:
data entry is logical and easy to do. retrieving contacts and adding to campaigns is simple and makes emailing groups of contacts more efficient. The support team are great, the chat function works really well and the team are quick to respond and solve things.
Nachteile:
sometimes it's not obvious where or how to do things just by looking at the screen, but the help button explains things well and so do the support group chat.
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving us such an awesome review, Dee. We really appreciate it! Thank you also for highlighting our excellent support chat function. We're glad you're using it to such great effect!
In Betracht gezogene Alternativen:
Great Product
Kommentare: A very well put together product that can be adapted to suit the business.
Vorteile:
No hidden charges. The price per user is for full usage and not on a tiered system. This allows for clarity when budgeting.
Nachteile:
Some personalisation features are not easy to implement yourself, however the support is excellent.
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for your awesome review, Rachel! It really brightened our day reading that one :-) Thank you also for highlighting our pricing for the wider world. It often gets overlooked that there is never an add-on cost with OpenCRM, from project implementation to expanding your use of the system further over time. Thanks again for your kind words, and we hope you have a brilliant day!
Brilliant CRM System
Kommentare: Brilliant customer service always go above and beyond and happy to help with any question
Vorteile:
Easy to use and navigate. Helps with work flow and sales stages
Nachteile:
Looks slightly dated and although the system gets updates all the time and new features the look hasn't changed for years
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving us such a brilliant review. We do have plans to update the UI experience with OpenCRM in the future, but as you correctly pointed out, our current efforts are focused on creating and implementing even more new features to help you run your business more easily. Thanks again for such a brilliant review and please don't hesitate to reach out to us if we can help with anything else
Functional Platform
Kommentare: Overall an amazing and functional platform
Vorteile:
The user friendliness and the pipline management, its good for forecasting and with the ability to move a sale through the pipeline is just great
Nachteile:
The mass email feature, its too limiting and requires too much manual support
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving us a review, Shanae. If you would like some help with your email marketing through OpenCRM, please contact us. We have a Customer Success department whose job it is to make sure you're getting the best from your system. It feels like an area of the system that we could take a look at with you and possibly advise on how to have less human intervention. Thank you again for your brilliant review and we hope you have a wonderful day!
OpenCRM Use
Kommentare: Overall experience is very good and would recommend.
Vorteile:
The ability to enter and store contacts is great.
Nachteile:
Sometimes linking end clients, who are not customers, to a site or a sale cannot always be straightforward
Antwort von OpenCRM
vor 7 Monaten
Thank you very much for your awesome review, Joe! We really appreciate you taking the time to do that. If you would like us to examine your linking frustrations, please contact our support channels; we would be more than happy to advise if we have a simpler solution. Thank you so much again and have a wonderful day!
Positve review of open CRM
Vorteile:
ease of use, ability to attach docs quick, search engine.
Nachteile:
the fact you can only attach 5 documents at one given time more would be better, the way its layed out there is a lot of info on the same page i wish it was customisable so i only have what i need on the screen
Antwort von OpenCRM
vor 7 Monaten
Hi Connor, This one is a little odd because OpenCRM is highly customisable! We would love to show you how to reduce your screen bloat so that you see only the information that you really need! Please contact us via our support channels, as we can 100% address this for you!
Review from Planned Future
Kommentare: The project enables us to do exactly what we wanted to with our client data.
Vorteile:
The quick and reliable support offered by the support team.
Nachteile:
Nothing. The system performs exactly as we hoped it would.
Antwort von OpenCRM
vor 5 Monaten
Thanks so much for the fantastic review, John! If there is anything else we can do for you, please don't hesitate to reach out to us directly :-)
Excellent CRM Service
Kommentare: Great Experience highly recommend to all buinesses
Vorteile:
The Efficiency and quick access to information
Nachteile:
The projects tab can be slow, however i have adjusted the view and speed time has improved
Antwort von OpenCRM
vor 7 Monaten
Thank you very much for taking the time to leave us a review Abby! It's very much appreciated. Please give us a shout if there is anything we can help with at all in the future
OpenCRM review
Vorteile:
The system can be easy to use at certain times.
Nachteile:
The site is very slow to load certain things.
Antwort von OpenCRM
vor 7 Monaten
Thank you very much for your review. We really appreciate it. If you are experiencing some performance issues, please reach out to us via our support channels so that we can look into that for you. Thank you again, and we hope you have a wonderful day!
Daily User
Kommentare: Satisfied and can see how OpenCRM has benefitted the organisation with communication and time management of tasks
Vorteile:
Adaptable to meet developing needs of the business
Nachteile:
Initially, not knowing the functionality and its full potential
Antwort von OpenCRM
vor 7 Monaten
Thanks so much for a brilliant review, Chris. We really appreciate you taking the time our of your day to write this one :-)
Day to day use of OpenCRM
Vorteile:
The layout is easy to navigate, the search bar works really well for my needs.
Nachteile:
Don't really have any dislikes, everything works well for my needs.
Antwort von OpenCRM
vor 5 Monaten
Thank you for taking the time to leave us a review, Terry; we really appreciate it.
CRM Review
Vorteile:
The ease of use. Easy to keep all information in one place
Nachteile:
None
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for leaving us a review! We really appreciate it
Making life easier
Vorteile:
Open CRM makes our daily tasks so much easier, the information is stored well. Open CRM allows us to reach our target audience quickly and easily
Nachteile:
Sometimes i find there are too many click through required to get to the end objective
Antwort von OpenCRM
vor 9 Monaten
Thanks so much, Donna, for your kind words! If you'd ever like a hand with automating some of those areas you're finding 'click heavy', give us a shout, we may be able to reduce some of those steps by putting some workflow in place. If you'd like to explore that with us, please give us a call and ask to speak to your account manager
Easy & Reliable
Vorteile:
Good to use & easy to find what you need.
Nachteile:
Nothing :) All good. We fina everything we need
Antwort von OpenCRM
vor 7 Monaten
Thank you so much for taking the time to review OpenCRM!
