Wer nutzt diese Software?

Pet Groomers, Dog Groomers, Cat Groomers, Horse Groomers, Grooming Salons, Boarding and Kennels, pet sitters and walkers.

Durchschnittliche Bewertung

24 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Groomsoft
  • http://www.groomsoft.com
  • Gegründet 2006

Über Groomsoft

Groomsoft is the simple way to run your pet grooming business. Groomers have told us that Groomsoft text message appointment reminders eliminate no shows. The only grooming software that lets you send pet loss sympathy gifts at the click of a button. Great mapping features for mobile groomers saves time and money with Optimized routing, satellite view, automatic mileage tracking and more. Packed with great features such as, groomer scheduling, time blocking for no grooms, waiting list and more.

Groomsoft Funktionen

  • Abrechnung & Rechnungsstellung
  • Dienstliste
  • Inventarverwaltung
  • Kundenmanagement
  • Mitarbeiter-Management
  • Mobile Pflege
  • Provisionsmanagement
  • Termin-Erinnerungen
  • Terminplanung
  • Verkaufspunkt POS
  • Wiederkehrende Termine

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Die hilfreichsten Reviews für Groomsoft

Ease of use

Bewertet am 22.1.2019
Shelley M.
Owner
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have had an overall positive experience with Groomsoft. The prices have been reasonable in comparison to other subscription prices. I would highly recommended to anyone that is running a grooming business. It is paperless, a good place to store grooming instructions, and record pass grooms comments. As well as, incidents and customer complaints to avoid future issues with clients. It allows you to set appointments anywhere (mobile phone, home computer, etc). It is a good place to keep track of finances. It easy to see at a glance from month to month and year to year how well the business is doing. In the past, if I had a problem it was easy to get someone from customer support on the phone to walk me through my issues.

Vorteile: I have been using Groomsoft for over over three years. It is easy to use and train employees to use. It allows us to keep track of customers, prices, pass and present groom instructions, incidents, and comments.

Nachteile: Can be confusing to set recurring appointments. Especially when a customer ask for their next appointment. If a customer cancels or changes a recurring appointment it is hard to reset the appointments or restart the appointments from that time on.

Antwort des Softwareanbieters

von Groomsoft an 23.1.2019

Hi Shelley,

Thank you for the great review it really helps us make Groomsoft better for everyone.

The Groomsoft Team :-)

I'm Loving this program the more I learn

Bewertet am 16.7.2019
Adys M.
Dog Groomer
Verbraucherdienste, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience with Groomsoft has been excellent and I will refer your software to others.

Vorteile: The software itself is very easy with a little help on how certain things work its a great software. I needed something that had everything in one program and this one did still needing the online booking and its is complete great for the money!. and I have been shopping with 123Pets, Gingr, MoeGo and Pawfinity which which was much higher in price and some didn't even have Forms template in them.. Very useful might i add.

Nachteile: The only problem i see at this time is Groomsoft doesn't have online booking :(.. for most of us groomers we need this its important!

Antwort des Softwareanbieters

von Groomsoft an 20.8.2019

Hi Adys,

Thank you for the great review. Online appointments will be available soon. :-)
-The Groomsoft Team

Groomsoft for Small Grooming Salon

Bewertet am 13.3.2019
Debra N.
Certified Feline Master Groomer
Tierarzt, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is fairly easy to use. Quite basic but for a small business it is adequate. The customer service is very good and Representative is VERY quick to reply when contacted.

Vorteile: Quite customizable, I can keep a lot of information on the client and pet, as well as unlimited photos and information about each groom on each client's pet. I also like that I can enter the services/fees and have it all calculated for me, including separating out tips and I think the "reports" are very good.

Nachteile: 1) I really dislike not being able to put just a birth year in for a cat. Many clients do not know when their cats were born as not all are purebred...many are from shelters. I have to skip that entry and put a birth year in the "notes" and then I am unable to quickly glance at the cat's age on future visits - I have to look at the date of their first visit and calculate from the year to the present to see their age. I would like to be able to put:
- day/month/year OR month/year OR year and have it automatically show me their age each time I enter a new appointment.

Antwort des Softwareanbieters

von Groomsoft an 18.3.2019

Hi Debra,

Thank you for the excellent review. :-)

The Groomsoft Team

Great Program!

Bewertet am 22.1.2019
Katie W.
vice president
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall we have been very happy with Groomsoft. I love that you take suggestions and upgrade it regularly

Vorteile: The ability to make appointments anywhere and any time. I can easily see what is booked for which groomer at a glance. It really is very easy to use once you learn it. The customer service, as rarely as Ive used it, is fantastic and fast.

Nachteile: It takes a little while to figure out all the ins and outs. I feel like some things are a little repetitive and others are not as useful as they could be. I love the idea of the waiting list but am finding that if i move an appointment as opposed to creating a new one, it stays on the waiting list. I also would love to change the time that the reminder texts go out and haven't been able to figure that out.

Antwort des Softwareanbieters

von Groomsoft an 22.1.2019

Hi Katie,

Thank you for the great review. :-)

A team member from support will be emailing you so we can better understand your experience while using the waiting list and help answer your question about changing the appointment reminder times.

The Groomsoft Team

Great Technical Service

Bewertet am 14.8.2016
Michelle A.
Dog Groomer
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Groomsoft is very easy to use and has many features. Groomsoft now allows you to create your own templet, which is an awesome feature. Shawn in the Tech dept. did an awesome job working with me to create my own personalized templet.

Vorteile: Easy to use, very automated, very affordable, helpful customer service, great overall format.

Nachteile: A couple of options not currently available for mobile groomers, but hopefully will come in the future. The mobile version does not always communicate with the desktop version.

Antwort des Softwareanbieters

von Groomsoft an 14.8.2016

Thank you for the awesome review.

We do have coupons in Groomsoft that if added to the appointment would deduct the discount. Coupons could be created by going to Settings > Manage Coupons. After they are created, you can add them to the appointment by clicking the Coupons link in the receipt area and selecting the coupon.

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