Wer nutzt diese Software?

Local Government Building, Licensing, Inspections, Public Works and other departments use CityView to decrease customer call volume; shorten permit issuance times; promote citizen self-service.

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 1 / 5
  • Benutzerfreundlichkeit 1 / 5
  • Kundenservice 1 / 5
  • Funktionen 1 / 5
  • Preis-Leistungs-Verhältnis 1 / 5

Produktdetails

  • Startpreis 65.000,00 $/einmalig
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Harris Public Sector
  • http://www.municipalsoftware.com/
  • Gegründet 1982

Über CityView Suite

Local Government Building, Licensing, Inspections, Public Works and other departments use CityView to decrease customer call volume; shorten permit issuance times; promote citizen self-service; increase inspector productivity; and reduce paper and manual processes.

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CityView Suite Funktionen

Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Arbeitsauftragsverwaltung
  • Besteuerung & Bewertung
  • Code-Durchführung
  • Fondsrechnung
  • Genehmigungserteilung
  • Immobilien-Datenbank
  • Inventarverwaltung
  • Lizenzvergabe
  • Parkraumbewirtschaftung
  • Planung & Bebauungsplan
  • Tierlizenzen
  • Utility-Abrechnung
  • Brieferstellung
  • Code-Wartung
  • Dokumentenmanagement
  • Fall-Management
  • Foto-Management
  • Gebühr-Erhaltung
  • Geoinformationssysteme (GIS)
  • Inspektions-Management
  • Nichteinhaltung-Historie
  • Planung & Bebauungsplan
  • Unkrautbekämpfung-Kontrolle

Die hilfreichsten Reviews für CityView Suite

outdated, difficult to use, with poor customer support

Bewertet am 2.4.2018
Mark K.
Community Development
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: it is better than a paper file cabinet in most cases, but not by much

Vorteile: The mobile version is reasonably user friendly and intuitive. It does allow direct photo downloads in the field

Nachteile: the desktop version is horrible, it is not at all user friendly and is very reminiscent of software programs you would have used used 10+ years ago, very clunky and not at all intuitive. I have used the system for almost a full year on a daily basis and I still struggle with the functionality. The programs was designed by software engineers not in-field users and it shows in every aspect of the product.

Antwort des Softwareanbieters

von CityView an 11.4.2018

Hi Mark,

Thank you for taking the time to meet with me and discuss your concerns openly and candidly. We do understand it is always difficult to enter an organization at the tail end of an today implementation such as this as you don¿t get the benefit of contributing to the business processes that are configured along the way. One of the key benefits of the configurability of CityView is that you aren¿t fixed to a static piece of software and the system is able to change with your changing business practices, legislative requirements and business performance targets. We will work with you to provide the necessary coaching and guidance on optimizing your configuration to meet your business needs. We will also gladly put you in touch with other CityView customers who can share their experiences of how they¿ve improved their processes and customer service with the help of CityView.

Thank you,
Dale Peters
Director of Customer Success, CityView

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