Was ist KanTime?
KanTime ist die einzige EMR-Lösung, die es wachsenden, fortschrittlichen Agenturen ermöglicht, verschiedene Geschäftsbereiche auf einer einzigen Plattform zu verwalten. Es ist an der Zeit, mehr aus deiner Technologie herauszuholen.
Wer verwendet KanTime?
EMR-Lösung, die mittelständische und große medizinische Organisationen bei der Klinikverwaltung, Terminplanung, Abrechnung und Gehaltsabrechnung unterstützt.
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Bewertungen über KanTime
Satisfied User Since 2008
Software is intuitive and very stable. Ability to export to Excel for customized reports. The best part is the customer support.
Kantime may not be perfect but they are always making updates and taking suggestions from their users. My concern is the online user manuals are not always up to date.
In Betracht gezogene Alternativen:
Overall a good product, if only the customer support was better...
Kommentare: Again, great product but the customer support is pretty awful. When we call, our knowledge about the product is way beyond the first line of support team. So we have to keep escalating up the ladder to finally find someone who has the knowledge and problem solving skills that we need. This is especially the situation with issues involving billing and revenue cycle management. Poor Customer Service is the only reason I would hesitate to recommend this software.
Compliance and functionality is excellent. I really like the concept of the "widgets". The scheduling functionality works well.
The onboarding and set up was very difficult. I realize that this may be due to our timing as it was a month before PDGM was implemented so no one was available to help us. It took over a year for us to really get the setup correct and we had very little support during this process.
Arduous Set Up and Learning
Kommentare: Awful. We no longer have a support person assigned to us and we are lost. The recorded videos and printed instructions are so poorly organized we spend too much time searching for what we need. They were obviously not created by educators.
It has the potential to keep us compliant.
Set up was terribly difficult and stressful. The staff is of little help. They may be excellent nurses but they do not have training or education skills. The remote training they offer at purchase is only recorded videos. We did not fully understand this and were very disappointed. All the support staff have accents we struggle to understand.
Kommentare: I wish I didn't have to use this system for charting. The frequent issues and excessive charting take my time away from my clients.
Everything I need is in one place which is nice.
Frequently crashes. Frequently freezes. Frequently takes ages to load. Charts are redundant with the same information needing to be recorded in multiple places.
A Software package is only as good as the support that comes with it...
Kommentare: I cannot imagine running our business on another Enterprise Package...and I've tried. Thanks KanTime!
Above all else the support we've received from the KanTime staff has been nothing short of phenomenal. From day one they held our hand through every single step of the start up and integration process and made sure we were up and rolling in no time. Ongoing phone support for the past 5 years has been equally exceptional. The staff at KT are always willing to listen to your special needs and help tailor a solution to meet them.
The price may seem higher than other platforms, especially when compared to the "Pay one Price" models. But the value of the overall product, especially when combined with the optional Telephony, is well worth cost.