Suncoast

Suncoast

von Complia Health

Wer nutzt diese Software?

Serving not for profits and for profits, hospice, palliative and homecare agencies nationwide. Suncoast excels at supporting multiple locations and multiple programs.

Durchschnittliche Bewertung

11 Bewertungen
  • Gesamt 4/5
  • Benutzerfreundlichkeit 3.6/5
  • Kundenservice 4.6/5
  • Funktionen 4.1/5
  • Preis-Leistungs-Verhältnis 4.3/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Mac
    Cloud, SaaS, Web
    Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • Complia Health
  • http://www.compliahealth.com/
  • Gegründet 1997

Über Suncoast

Suncoast brings all the elements of hospice, palliative, and bereavement care together in one intuitive, client-centric product. Suncoast was built with the purpose to fully support clinical processes from referral and intake to scheduling, care management, and bereavement. A single, unified record transitions with patients in each phase of care. Customize the EMR platform for the needs of your hospice with the workflows and setup that helps your caregivers deliver your highest quality care.

Suncoast Funktionen

  • Beurteilung-Management
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Freiwilligen-Management
  • Medikamenten-Nachverfolgung
  • Patienten-Aufnahme
  • Pflegeplanung
  • Reklamationsabwicklung
  • Terminplanung
  • Trauerfallmanagement
  • Ärzteportal
  • Abrechnung & Rechnungsstellung
  • Diagramm-Erstellung
  • Elektronische Unterschrift
  • Medikamenten-Datenbank
  • Mitarbeiter-Standortverfolgung
  • Patienten-Aufnahme
  • Terminplanung
  • Zeit- / Aufgabe-Berichterstattung
  • Abrechnung & Rechnungsstellung
  • Außendienst Kommunikation
  • Besuch-Verifikation
  • Kundenmanagement
  • Lohn- und Gehaltslisten-Management
  • Pflegeplan-Management
  • Pfleger-Management
  • Terminplanung
  • Versicherungsmanagement

Die hilfreichsten Reviews für Suncoast

Very good software in terms of attention

Bewertet am 26.6.2018
Fabiana P.
Graphic Designer
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Its design is excellent and a service available for patients.

Vorteile: Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.

Nachteile: Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot. They must improve that part.

Has saved us a lot of time and work and allowed maximum billing

Bewertet am 1.8.2016
Charlene V.
IT Manager
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: on top of the Medicare regulations to keep us compliant! addressed pharmacy imports, icd-10, two tier payment reform etc. we would have been lost if our software didn't keep up with the requirements.

Nachteile: can have slow turn around for support tickets, sometimes response is very quick and other times can take several days which can be frustrating. particularly when I have a device in hand at the time and may or may not have easy access to the device in a few days.

Quality Hospice EMR

Bewertet am 10.8.2016
Sarah S.
Director of Education and Quality
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4.5/5
Eigenschaften & Funktionalitäten
3.5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Suncoast does a good job of updating their product to keep up with changing hospice regulations.

Nachteile: The expertise of support staff seems to have decreased substantially in the past few years.

The Beast

Bewertet am 10.2.2017
Terri M.
Admissions/Evaluations RN
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: This is the most inefficient EMR I have used. It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race. Ok-Caucasian. Then it asks again, but now you have to pick White because Caucasian isn't on there. There is no way to create a smart phrase. You have to type in the frequently used phrases or lists every time, or save them on a different site and copy and paste every time. Everything is drop down...click, click, click. It takes forever. It is time-consuming. It is very difficult to find any information you want to read about the patient, such as visits, notes, etc. There are so many quirks to it. It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again. It is awful.

Vorteile: Nothing.

Nachteile: Totally inefficient, cumbersome, antiquated.

Suncoast Software and Hospice

Bewertet am 28.3.2014
Lindy B.
Krankenhausversorgung & Gesundheitswesen
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
3.5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Suncoast is in the know. They are up-to-date and in compliance with everything that CMS sends our way. I feel we have a leg up on everything because we have Suncoast. I don't feel like we are missing anything. They keep us up to date. They are very responsive to our needs. Their educational programs are outstanding. Their account rep follows up and helps with all questions. I don't have anything negative to say. They are great; they help us focus on what we do best: quality patient care! They offer educational forums and webinars. They have a great training program.

Nachteile: I don't have any criticisms of this product. It is well designed. There isn't one thing that they haven't thought of. They send out updates and provide all the fixes to meet new regulations.

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