KWHotel

KWHotel

von Kajware

Wer verwendet KWHotel?

KWHotel ist geeignet für Hotels, Hostels, Frühstückspensionen, Villen und andere kleine bis mittelgroße Anbieter von Unterkünften.

Was ist KWHotel?

KWHotel ist eine Hotelverwaltungssoftware für kleine und mittlere Anbieter von Unterkünften.
Es ist in drei verschiedenen Versionen erhältlich und enthält eine Reihe nützlicher Funktionen, darunter:

– vollständig interaktiver Kalender
– Kundenstamm, Logbuch, Statistiken und Berichte
– ein fortgeschrittenes Modul zur Verwaltung von Zimmern und Preisen
– die Online-Buchungsmaschine und die mobile App für Android
– direkte Synchronisierung mit Booking.com
– Synchronisation mit den Channel-Managern
– professionelle technische Unterstützung

KWHotel – Details

Kajware

http://www.kwhotel.com

Gegründet 2009

KWHotel – Preisübersicht

KWHotel ist verfügbar ab 60,00 $. KWHotel bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für KWHotel findest du unten.

Startpreis

60,00 $

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - Android Native

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

KWHotel Funktionen

Hotelsoftware
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt
Angebotsmanagement
Anmerkungen zur Reservierung
CRM
Drittpartei-Buchung
Gruppenreservierungen
Kundenbetreuung
Raten-Management
Reservierung von Akitivtäten
Zimmerbuchungsverwaltung

KWHotel – Nutzerbewertungen

Zeigt 5 von 23 Nutzerbewertungen

Gesamt
4.4/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.5/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.4/5
Diane V.
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 11.5.2017

"User Friendly"

Vorteile: Everything about KWHotel is easy to understand and operate and best of all - you can send any questions via email and they will respond within a few hours with easy to follow steps. Any beginner or professional can operate the program. My husband and I own a Resort and I was thrown into the deep end when it came to booking out our accommodation. I downloaded the free trial and was so impressed with the features, I bought a package. I am a self-taught user and I absolutely love KWHotel. Again, if you get stuck- Just ask and you will get a reply with easy to understand solutions. Teamviewer also a blessing for emergencies!!!

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 11.5.2017
Dim V.
Manager
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 16.9.2017

"Excellent software , value for money"

Kommentare: Problem solver..extremely useful in that rate ,high quality . Has functions which make it valuable asset in a small company

Vorteile: Perfect choice for small/medium size hostels and hotels.
Easy to learn-Very good interface
Good functions ( reservations, room plan , basic but solid reports)
Automatic updates
Good Support-Customization of various reports
Good Connectivity with various third party softwares.
Server backup ( optional but highly recommended)
Price and benefits you get. It is clear that the software has been created by people understanding the needs of a small -medium size property .

Nachteile: The mobile app needs improvement . Also the web interface could be better.
Apart from that maybe some functions should be added in the future ,nothing which downgrades the quality thought.

Antwort des Softwareanbieters

von Kajware an 18.9.2017

Hi Dim!

It was a pleasure to read your review for KWHotel. It is always exciting to see the pros but I also have good news about the cons. Both the mobile and web apps are currently undergoing major improvements so hopefully the cons mentioned will soon become a remnant of the past for you!

Cheers,

Mariusz Luzar
KWHotel Support Team Manager

  • Quelle des Nutzers 
  • Bewertet am 16.9.2017
Verifizierter Rezensent
VP Revenue Management
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 3.7.2018

"A great platform that works well for small hotels"

Vorteile: The system is a good product for those hotels who do not have a large complicated operation, it is a PMS that would be a good place to start and it has some good reporting and great flexibility. A very affordable product.

Nachteile: The system is a good starting point but it lacks some key functions, it has been designed for the smaller less experienced property in mind, the system does have the opportunity to grow and be an all-rounder platform, but it needs to have further development.

  • Quelle des Nutzers 
  • Bewertet am 3.7.2018
Regina P.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    2/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Likelihood to Recommend
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 30.3.2019

"Buyer beware"

Vorteile: Once it's all set up and nothing goes wrong, it's easy to use. I like the option to use their free version before deciding to buy.

Nachteile: Setup is a nightmare and customer support is horrible. They have very little online help and what they do have is constantly changing because they are still in the process of changing their program. Twice their server has gone down on a Friday. I had no way of viewing my calendar or running my motel until the following Tuesday because they don't work weekends and they are on Poland time and I am on USA time! As you know, loosing all of your reservations is an absolute nightmare! Especially for several days over the weekend. Also, they sold me the mobile app knowing it didn't work. Then, the next year, the added the mobile app fee on my subscription again. I am not very tech savvy and I know nothing about HTTP so, Initially I gladly paid an extra fee to have their online reservation system set up on my website. This took a few months. Last October, they changed their server and now nothing seems to work. And, to top it off, they made me pay their extra fee a second time to get the online reservation set up on my website again. And after a few months, I had to get belligerent just to get them to do it. Now, it's been 6 months and it still doesn't work! Every time I open the program on my computer I cringe in fear that something will go wrong and I'll have to deal with the one email a day conversation or the 3am phone call trying to get whatever it is fixed.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 30.3.2019
Omar G.
Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.3.2019

"It made my work SO easy!"

Kommentare: I have been using it for 4 years and it really made my work easier. It is reliable and very easy to learn (my colleagues all learned it quite fast). The team is doing a great job and offers quick assistance whenever needed. Thumbs up

Vorteile: That it is so easy to learn, reliable and accessible from many computers

Nachteile: That it runs slow when the internet connexion is bad

  • Quelle des Nutzers 
  • Bewertet am 18.3.2019