--- description: Detaillierte Informationen über ResNexus zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ResNexus Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Buchungssysteme](/directory/20032/reservations/software) > [ResNexus](/software/129392/reservation-nexus) # ResNexus Canonical: https://www.capterra.com.de/software/129392/reservation-nexus Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/129392/reservation-nexus?page=2) > Online-Buchungs- und Gästemanagementsystem, das Funktionen zur Nachverfolgung von Reservierungsquellen, zu Gruppenreservierungen sowie einen Kalender mit Erinnerungen bietet. > > Bewertung: **4.8/5** von 431 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet ResNexus? Frühstückspensionen Campingplätze Ferienvermietung Hütten und Sommerhäuser Wohnmobile und Campingplätze Hotels und Motels Lagerverleih ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 431 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: ResNexus - **Region**: Salem, USA - **Gegründet**: 2005 ## Gewerblicher Kontext - **Startpreis**: 30,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Bahamas, Bermuda, Britische Jungferninseln, Irland, Kaimaninseln, Kanada, Mexiko, Puerto Rico, Slowakei, St. Martin, Tschechien, Turks- und Caicosinseln, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Anmerkungen zur Reservierung - Automatisches Aktualisieren - Bearbeiten in Echtzeit - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM - Daten-Import / -Export - Drag-and-Drop - Ertragsmanagement - GDS-/OTA-Integration - Gasterlebnis-Management - Gruppenreservierungen - Gäste-Check-in/Check-out - Haushaltungsmanagement - Immobilienverwaltung - Instandhaltungsmanagement - Kalenderverwaltung - Kanalmanagement - Kontaktmanagement - Kundenbetreuung - Marketing-Automatisierung - Mitarbeitermanagement - Online-Buchung - Online-Reservierungen - Preisoptimierung - Prognose - Raten-Management - Reservierung-Management - Reservierungs-Management - Reservierungsmanagement für Campingplätze - SEO-Management - Site Maps - Third-Party Integrations - Utility-Abrechnung - Verkaufspunkt POS - Vorgefertigte Vorlagen - Widgets - Zahlungsabwicklung - Zielseiten / Web-Formulare ## Integrationen (1 insgesamt) - authorize.net ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) ## Ähnliche Kategorien - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) - [Software für Ferienwohnungen](https://www.capterra.com.de/directory/30616/vacation-rental/software) - [Campingplatz Software](https://www.capterra.com.de/directory/31059/campground-management/software) - [Revenue Management Systeme](https://www.capterra.com.de/directory/31118/revenue-management/software) - [Hotelsoftware](https://www.capterra.com.de/directory/20031/hospitality-property-management/software) ## Alternativen 1. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Booqable](https://www.capterra.com.de/software/138689/booqable) — 4.8/5 (1186 reviews) 3. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Guesty](https://www.capterra.com.de/software/159377/guesty) — 4.4/5 (480 reviews) 5. [Hotelogix](https://www.capterra.com.de/software/76374/hotelogix) — 4.4/5 (251 reviews) ## Nutzerbewertungen ### "ResNexus is our partner in business" — 5.0/5 > **Mike and Bonnie** | *17. Juni 2023* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The calendar and ease of booking is excellent for us. We get our questions or problems answered quickly. > > **Nachteile**: Cannot think of anything. We do have a problem with the pet cleaning charges being charged daily, which is not our policy. > > The training was smooth. If we have questions or problems, they are resolved quickly. ----- ### "ResNexus - An awesome combination of hospitality technology & support\!" — 5.0/5 > **Steve** | *23. Juni 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We love both the customer self serve options for booking their stay (within the booking parameters that we specify), and the email automation for pre-arrival and after stay follow-up reviews. The RN system not only saves us countless hours of manual work, but also pays for itself via Direct Connect capability for online travel agents like Airbnb and VRBO, which help us fill in spaces during the shoulder season. > > **Nachteile**: Resnexus has become the primary vendor for all of my customer and marketing data, with the exception of liability waivers, which we ask each customer to sign prior to check-in - as recommended by our insurance company. We pay a 3rd party for this capability. It would be nice to see ResNexus add this capability, so that all customer data is in one place, and easily retrievable. > > Both Josh and Laura have been awesome support throughout our journey with Resnexus. They were very patient when training us during our transition to ResNexus, and proactively contact us with major new releases that they think will can benefit from. During weekends, we're able to call after hours support, which we used only a handful of times. A shout to Travis from their web support team also. He handles our website updates as required within a very timely fashion. ----- ### "Feature-rich and great customer service, but a lot of bugs" — 3.0/5 > **Scott** | *4. September 2021* | Gastgewerbe | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: (1) ResNexus is a one-stop, feature-rich software service allowing every nuance of your operations to be mirrored and more importantly maintained. (2) The user interface for bookings and availability is heavily customizable and integrates to my existing web site. (3) It supports a simple "online store" so I can sell logo products like t-shirts and guest services. (4) It supports the sale of gift certificates and manages remaining balance when redeemed. (5) great rate and management. (6) Great printable reports. (7) It allows me to manage a file of previous guests with their information (interests, birthdays, etc). (8) The customer service is their best quality, with assignment of a representative in addition to regular customer service. (9) One aspect of Resnexus where it is way above its competitors is adherence to data and system security best practices, as well as adhering to the latest US website design requirements, such as handicap usability for instance. > > **Nachteile**: (1) It takes a big investment of time to learn how to set up, navigate and use Resnexus and it is not intuitive with sparse online help. (2) Housekeeping operations require your staff to log into the application to use it properly, making it more usable for companies with dedicated staff rather than the small vacation rental owner like myself that uses contractors with multiple accounts. (3) The application is not intuitive and work flow processes are too complex for the simple processes required for my business...so complex I am concerned of modifying direct bookings incorrectly there are so many options. (4) There is strong marketing and guest loyalty functionality, but it requires obtaining guest emails...since a lot of my bookings are via Airbnb who does not give out guest emails I cannot use many of the marketing and promo functions available. (5) The photo library is in multiple places and for channel mgr integration does not allow switching the order of photos showing up on Airbnb...you have to delete all of them and re-upload them to change the order. (6) Lastly, I've experienced a lot of bugs in production. This includes errors in the Airbnb channel mgr integration that created actual bookings with incorrect 24-hour cancelation policies. Other property data such as touchless check-in disappeared and had to be reentered. They accidentally released the vrbo beta into production and I filled out the integration info only to have it disappear when they turned it off. > > Getting trained on Resnexus and setting it up requires a large investment of time. The Customer Service is top-notch, giving 1:1 support to assist you. And it is needed: Resnexus is a feature-rich with a lot of bells and whistles with complex, non-intuitive navigation (there is a menu with a list of 63 pages for Setup). All the options are probably necessary to support various operations, but not needed for me, yet still require review. To make use of many of the functions, you need staff willing to log directly into Resnexus to manage their daily work and communicate with each other. I am a small vacation rental owner with contractors that support multiple accounts (housekeepers for instance) who will not do that, so I end up sending out texts and e-mails instead. In addition, the required process required to handle direct bookings is overkill for me, with a lot of information and extra decisions I have to spend time filling out. I have decided to move to an alternative software. I would have continued using Resnexus since I invested so much time in it, but the number of product bugs continually introduced in new releases makes it difficult to justify the ongoing investment in its usage. ----- ### "Love ResNexus" — 5.0/5 > **Amanda** | *17. Juni 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how easy and straight forward the booking engine is to use and how customer service is always at 150%\! These guys truly go above and beyond in addressing any concerns, helping you manage and promote your business. All while doing it at what I think is a very reasonable price too. Tony is amazing\! > > **Nachteile**: Sometimes there area few little bugs or issues with an update but ResNexus is always quick to fix them once it's brought to their attention. This is just a personal annoyance of mine but I wish they would get rid of the Classic Grid view because I only like using the regular Grid view but I understand why they still have it because it may be more convenient for other businesses or what they're used to > > Easy to use, always happy to help, and eager to grow your business to be the very best it can be and maximize your profits\! ----- ### "Good solid backoffice product that does every thing a small business needs." — 5.0/5 > **Marcia** | *19. Juni 2025* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Good customer support, and with lots of features that you need, more that you don't, but someone must need them\! Easy to use and make sense of. Tried others that didn't make sense at all and were prone to errors. This is where ResNexus makes a big difference. > > **Nachteile**: There are so many features that it can be overwhelming. This is so minor, but I have had a couple of issues with 3rd party booking engine synchronization (like Booking.com), but because they have good customer support, they were taken care of immediately. > > Very good. I have no desire to look elsewhere. I live in Mexico, and thankfully this is finally available in Spanish so that my workers can use the back end. I was one of the reasons I left Resnexus for a year, however the other product was so hard to use, and prone to errors with poor support that I went back to happily returned and was happy to see that they added support for multiple languages. ----- Seite: 1 / 19\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/129392/reservation-nexus?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/129392/reservation-nexus) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten