Was ist ResNexus?

Online-Buchungs- und Gästemanagementsystem, das Funktionen zur Nachverfolgung von Reservierungsquellen, zu Gruppenreservierungen sowie einen Kalender mit Erinnerungen und mehr bietet. Die Professional Edition umfasst Ertragsmanagement-, Verkaufsstellen- und E-Mail-Marketingfunktionen.

Wer verwendet ResNexus?

Frühstückspensionen Campingplätze Ferienvermietung Hütten und Sommerhäuser Wohnmobile und Campingplätze Hotels und Motels Lagerverleih

Wo kann ResNexus bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • ResNexus
  • Ansässig in Salem, USA
  • 2005 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Bahamas, Bermuda, Britische Jungferninseln, Kaimaninseln und 5 weitere

Sprachen

Englisch

Über den Anbieter

  • ResNexus
  • Ansässig in Salem, USA
  • 2005 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Amerikanische Jungferninseln, Bahamas, Bermuda, Britische Jungferninseln, Kaimaninseln und 5 weitere

Sprachen

Englisch

ResNexus – Videos und Bilder

ResNexus Software - 1
ResNexus Software - 2
ResNexus Software - 3
ResNexus Software - 4
ResNexus Software - 5
6 weitere anzeigen
Videos zu ResNexus
ResNexus Software - 1
ResNexus Software - 2
ResNexus Software - 3
ResNexus Software - 4
ResNexus Software - 5

Kosten ähnlicher Produkte wie ResNexus vergleichen

ResNexus

3,00 $/Monat
Kostenlose Version
Gratis Testen
50,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen

ResNexus Funktionen

  • Abrechnung & Rechnungsstellung
  • Anmerkungen zur Reservierung
  • Anpassbare Vorlagen
  • Arbeitsauftragsverwaltung
  • Automatisches Aktualisieren
  • Bearbeiten in Echtzeit
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • CRM
  • Daten-Import / -Export
  • Drag-and-Drop
  • Drittanbieter-Integration
  • Front Desk Management
  • Für die Ferienvermietung
  • GDS-/OTA-Integration
  • Gasterlebnis-Management
  • Gruppenreservierungen
  • Gäste-Check-in/Check-out
  • Haushaltungsmanagement
  • Instandhaltungsmanagement
  • Kalender-/Erinnerungssystem
  • Kontaktmanagement
  • Kundenbetreuung
  • Kundenspezifisches Branding
  • Leadmanagement
  • Marketing-Automatisierung
  • Medienbibliothek
  • Mitarbeitermanagement
  • Online-Buchung
  • Online-Reservierungen
  • Raten-Management
  • Reservierung-Management
  • Reservierungsmanagement für Campingplätze
  • SEO-Management
  • Site Maps
  • Utility-Abrechnung
  • Verkaufspunkt POS
  • Vorgefertigte Vorlagen
  • Zahlungsabwicklung
  • Zielseiten / Web-Formulare

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Bewertungen über ResNexus

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
82%
4
13%
3
3%
2
1%
1
1%
Oscar
Oscar
Captioner in Mexiko
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

An easy way to manage your hotel

5,0 vor 11 Monaten

Kommentare: It has been a Great software, I’ve been using this for over a year now and I can say that it has helped me a lot mainly because some of the features that the software includes I wasn’t able to do it before such as spa and other entertainment activities management, I will definitely recommend for those people who want to improve their services and their company.

Vorteile:

I like that is a software that is easy to use, it helps you to have more control on different areas whether is your company or your hotel, for me many years I’ve been managing on the classic way but with this software things are just getting even more easy to do, I can let this software to do functions that not many people can do because and that’s what I like about the software.

Nachteile:

It has some features that I didn’t like mainly because these are just features that you can do by yourself and it can also be done if you combine with other Arias, like housekeeping manage, so it will be better to let some of the features out and add a feature that allows me to promote my services so more people know about it.

Tammy
President in USA
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

My First Year with ResNexus in Review

5,0 vor 2 Jahren

Kommentare: Overall my experience with ResNexus has been nothing less then amazing. As many companies, with Covid-19 being rampant, there was a ton of turn over at ResNexus however the die hard employees that stayed and fought the merry fight have been 100% supportive and answer my calls and emails in a very timely way.

Vorteile:

When I first bought my motel, and began searching for a software program that was user friendly but could give me all the reports I needed to build a solid financial snap shop (previous [SENSITIVE CONTENT HIDDEN] tossed all records) I interviewed and checked out several programs. ResNexus was by far the most user friendly and also had the additional feature of a point of sale program for me to use for the new gift shop I was adding to the motel. And they also were willing to design a beautiful website that would go hand in hand with my reservation system. It was a no brainer!

Nachteile:

Their have only been two things at this point that I have had an issue with...The first being the ability to download information from my reservation system to my Quickbooks program. Most businesses do the online Quickbooks program, and I unfortunately had bought the downloadable 2020 Professional Business version (old school) and this Quickbooks version would not allow the ResNexus reservation system to download. It as very frustrating, but luckily ResNexus has an amazing team of Support members, and one young lady spent the better part of three days researching till she figured out how we could make the download work. I still struggle with downloading a reservation now and then that includes a discount or refund. It has a bit of a hiccup, but I have learned to do a General Journal entry to correct them.

Antwort von ResNexus

vor 2 Jahren

Tammy, Thanks for your feedback! We appreciate you choosing ResNexus.

Heather
General Manager in USA
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love ResNexus

5,0 letzten Monat Neu

Kommentare: We were able to interstate online booking

Vorteile:

The grid is very easy to use and easy to train new staff to use.

Nachteile:

I wish the checkins for the day would have a countdown once you have checked in the guest.

Rhitt
owner in
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Good with some bad

3,0 vor 5 Jahren

Kommentare: Overall its a great system- Its all you need to run all/most aspects of your business. I.E. your reservation page and your website are linked, links to a solid credit card merchant, reservation software is fairly intuitive. However, you will drive yourself to the point of insanity trying to make changes, and other things that aren't straight forward. I.E. a one night reservation.- That being said, customer service is always there to help. I feel that the price, is not too expensive for only having to pay one company that can do so many things for your business. My only suggestion to them is to update the reservation system, making it more user friendly or idiot proof. I've only been using it for a few months. Maybe I'll get it down by the end of the year! !!!.

Vorteile:

I like the look of the "grid" , making a reservation is fairly simple, ability to prepare taxes, and the link to the credit card system. Finally, the reservation page that links to your website that they create for you is the best part for me. Customer service is awesome, you always talk to live person. Very responsive. They will help the best they can in a timely manner.

Nachteile:

If you have to change to a reservation, such as, add another night, or try to do a weekly rate, move to a different room, charge a monthly rate. Its nearly impossible. If you're trying to do an ongoing monthly rental- its difficult. You might as well shoot yourself now. It takes like 5 steps and doesn't work. The support team will eventually fix it, but you look like an idiot when you're trying to do this in front of a customer or on the phone. I'm not a computer programmer, but you would think you could click 7 days on the grid, hit "reservation" and it would populate a "weekly" rate. Not by hitting "accommodations", "remove" -(removing their original one, so if you f-up, hit "back", you try and find their original reservation, woops! its gone. You have to "remove" their original one in order to "add or change anything". So once your "remove" then you have to hit "rentals" then "weekly", then "search"- (for some crazy reason you have to "search" even though you know its available by looking at the "grid"- then when you hit "search" most the time it won't find the accommodation you're trying to book for them. So basically its a cluster. Giving discounts can also be a mess- there are different options but can be confusing.

Antwort von Nathan

vor 4 Jahren

Thank you for taking the time to write this review and for the feedback. We're apologize that you experienced issues with trying to change a reservation after it was made. Thank you for your kind comments about our customer support. We have made many improvement since your initial comment. For the situation in which your business was looking to change the dates or room we recommend using the drag and drop feature on the reservation grid. To change the reservation simple click and drag the reservation to a new location on the grid. With weekly and monthly rates, ResNexus does offer a way to select which rate you would like to use for a reservation on the grid when you are making the reservation. Your business has the flexibility to decide which rate plan you would like to pay when you are creating the reservation. When your guests book online, the ResNexus online booking engine automatically changes the rate plan for your units based on how many days they select. When adding a night to a reservation you can click on the reservation and then click the Rooms/Nights tab and click add. Then select which date, number of nights and which room you would like to add to the reservation. If we are you are still finding that you are having a bad experience using these features in the system please contact us at 385-218-2637 and we would be happy to provide you with assistance and listen to your feedback to help improve our system. Thank you for using ResNexus and helping us improve.

Kathryn
GM in USA
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Amazing Company and software

5,0 vor 3 Monaten

Kommentare: 5 star!

Vorteile:

Everything, housekeeping reports that print with notes, retail inventory, financial reports, suppot, customer service [SENSITIVE CONTENT]. I can go on and on.

Nachteile:

Nothing! Well....maybe that it would not print reports on it's own. Wishful thinking