MicroBiz Cloud POS

Discovered MicroBiz as a POS which works with WooCommerce

Kommentare: After using many POS solutions for a physical/virtual store hybrid business model (including WooCommerce POS, Shopify, and more) I was always frustrated with the discrepancies in inventory from one system to the other. Now, with microbiz, I never have to worry. Moneris and others have solutions too, but they are always throwing errors and out of date with the fast pace that WooCommerce iterates... but not MicroBiz. Highly recommend we keep supporting this product.

Vorteile:

It actually syncs with WooCommerce in a very simple way. They keep updating it behind the scenes to keep up with changes in WooCommerce, which is a nice change from past developers.

Nachteile:

In the beginning, their user guide was very narrow on the setup of the WooCommerce and MicroBiz inventory Sync. This has been rectified.

Your Search Ends Here

Kommentare: When we learned that Quickbooks Multi-store POS (which we had been using for 17 years in our three stores) was being phased out, we set out to do an exhaustive search for a replacement. We took several "test drives" and demos from the usual suspects, but were not satisfied. The search continued until we came across MicroBiz and made contact on a Sunday afternoon. We were pleasantly surprised when we received an immediate response and from there continued to be impressed with both the product and the level of support made available. There was a lot of work to clean up our inventory file before it could be imported to MicroBiz and they held my hand through it all. I had so many questions and concerns about making a clean conversion without losing even a day of sales and the MicroBiz team patiently answered each one. They worked within our time schedule and provided training until we were ready. We closed early one afternoon, completed the conversion overnight and opened up the next morning in all three stores ready to go.

Vorteile:

Ease of use for sales associates - up and running in minutes. Cloud based product huge improvement over QBPOS desktop. Product matrix set-up is key to inventory styles with multiple sizes and colors. Exceptional support, very responsive, thorough, patient and eager to help.

Nachteile:

Certain reports that would be helpful (but are not vital) are not yet available. However, support and management have been very willing to design workarounds and are very open to suggestions for future reporting additions.

In Betracht gezogene Alternativen: Heartland Retail, Lightspeed Retail und Shopify

Warum MicroBiz Cloud POS gewählt wurde: Quickbooks Multi-Store POS Desktop product discontinued by Intuit

Zuvor genutzte Software: QuickBooks Desktop

Gründe für den Wechsel zu MicroBiz Cloud POS: Matrix product setup feature Responsiveness of sales and support team More reasonable pricing and straightforward explanation of service tiers available

Easy & afffordable

Kommentare: We have been using Micorbiz for over 25 years. It is not really made to cater to a hardware stores but we managed to make it work. Unfortunately, we will be changing soon. We need a POS system that can do more.

Vorteile:

Very easy to use. The software is affordable and the technical support fees are fair. Customer service is quick to respond. It really is good for a small business of 1-10 people.

Nachteile:

You have to download your own updates and no one tells you the updates are available. The software claims to do a lot but many of the function do not work properly. We don't need those functions so have just managed to overlook them. Not many credit card processors work well with their system.

Outstanding, fast support love the product

Kommentare: Timely excellent support that exceeded our expectations. Glad we chose MicroBiz.

Vorteile:

Our support was outstanding during the implementation. We did some customization to meet our needs and it was done right the first time!!

Nachteile:

We replaced QB POS and our learning curve of all the features was slower than we planned. Internal petsonnell issue. Not a software issue.

Microbiz is Awesome

Kommentare: The staff at Microbiz are always very attentive and available to help. Even if the software were mediocre the A+ support and Pricing make it the best choice I've found...since it is great software it's a WIN, WIN!

Vorteile:

This is a easy to use software with a ton of great features. The support and price of this software is unbelievable!

Nachteile:

The only thing that I don't like is it is difficult to actually get into old invoices, a few to many clicks. Not a big deal and will probably be addressed and updated.

I have used MicroBiz since 1993 in my Retail Hobby Shop, Model Baron Hobbies

Kommentare: When I updated to Version 16, I had issues with purchases not being recorded on the end of day report. I emailed MicroBiz on a Sunday and got a response within 45 minutes explaining with pictures of what setting to change. Now that is what I call service.

Vorteile:

It is extremely user friendly and easy to set up and use. I started using the DOS version of MicroBiz in 1993 and updated to a Windows version in 2000. I recently updated to Version 16 and find with every update it gets even better. I looked at quite a few POS programs before I chose MicroBiz, and found it was the most user friendly programs.

Nachteile:

With every update, it gets better and better. There is nothing I don't like about the software.

Microbiz Review.

Vorteile:

The software is very easy to use and employees grasp how to use it very quickly. Graphs and pie charts gives you quick access to income and profit and are very useful for reviewing the performances of multiple stores (I have 5). Fantastic value for money. Very responsive and highly accurate customer support.

Nachteile:

Total daily sales can not be compared in the otherwise comprehensive reports section.

Loving MicroBiz Dispite some Imperfections

Kommentare: Not perfect, but the price, support and ease of use overrides any small imperfections

Vorteile:

Easy to use - particularly front end. Lots of features. Good design that saves time. Strong inventory management and management controls

Nachteile:

Can be glitch. Some screens, such as the summary grids, require scrolling - which is a hassle. Lacks internal free loyalty program. Every few months there are periods of sluggish performance.

Fantastic product

Vorteile:

because it is cloud based, it can be accessed anywhere.

Nachteile:

its shame there is no app available at the moment for android or ios

Finally i found what i was looking for!

Kommentare: I must have looked at 20 cloud systems before I went with MicroBiz. I found MicroBiz was easier to use than other systems. After signing up, the support team was awesome in helping us go live. They helped import our data and answered each of our questions during the set-up process. MicroBiz Cloud has all the features we need but is not overly complex or overwhelming. Great system!

Great POS inventory Software for retailers

Vorteile:

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Nachteile:

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Great POS inventory Software for retailers

Vorteile:

The POS features of MicroBiz are pretty simple to use. It does everything we need in terms of discounts, pricing, layaways, and payments. There is a separate view to manage inventory and the store. We have two locations, so we like the ability to do store transfers and look up items at the other location on the fly. It also connects with our e-commerce, site so inventory is adjusted almost instantly for store and online sales. If we enter a new product in MicroBiz, it can automatically create the product on our website, so we do not to do double entry. There is also an order management module, which we use to take phone sales. I liked how it can run on both PCs and iPads, although we have not used the iPad version yet.

Nachteile:

The integration between MicroBiz and Magento is a bit tricky to install, although their support team pretty much did it all. We had it work around some Magento plug-in conflicts. Also, there could be better help documentation. There are some quirks with the e-commerce integration, but for the price, there are a lot of great features that we only saw in much more expensive competitors.

Time Saving POS

Kommentare: Been using this for a while now months. Working great. I like how MicroBiz adds new features A couple months ago they added the ability to use filters to create marketing lists for email campaigns. The new QuickBooks integration is very cool. We can now just press a button and send all our daily financial info to Quickbooks. This saves a bunch of time and hassle

Vorteile:

good features. well supported

Nachteile:

would like to see them add their own loyalty solution. The lack of an employee time clock is perplexing

GREAT SOFTWARE

Kommentare: GREAT TEAM SUPPORT !

Vorteile:

REPORTS , INVENTORY CONTROL,PURCHASE ORDERS ,CUSTOMER DATA, ALL THERE ! ....CLOUD WHAT A GREAT PROGRAM

Nachteile:

no accounts receivables ( coming in the 2018 version ) I had to improve my skills on exell ( so glad I did )

you get what you pay for

Kommentare: I bought into this POS because there was an option to link to online store, but now they have disabled the feature and dont know when it will be available again.

Vorteile:

Pretty easy to learn, functions well for a small business that only needs some basic Point of Sale system.

Nachteile:

Customer Support is not easy to reach. And rarely responds to emails or messages left on their phone line. Learning the system is pretty easy, but it often doesnt save information back office function.

dicks bike shop

Vorteile:

It works support is 5 stars they respond very quickly they got it together I have used them for 25 years it was dos they helped me convert to the windows all. I had to pay was the suppost

Nachteile:

The visa processor takes to long to get funds to my bank account 2 to 3 days

Great Software for Retailers with store and ecommerce

Kommentare: It took me a long time to find these guys - but it was worth it. I have a store and a ecommerce site. I was using another cloud POS software that used a third party connector to integrate with my Magento site. But, it just did not work so my inventory levels were off. MicroBiz solved this. It adjusts inventory for sales whether they occurred online or in the store. Even better, I only have to make a product once and its synched to the other platform (however microbiz does not sych photos yet - I am told that its coming in early 2015 - hence the 4 stars for ease of use). Overall, Microbiz is very well designed and does everything that I need. I must have looked at 15 systems - and MicroBiz has a bunch more features than small shop systems like Shopkeep yet does not have the cmplexity or cost of folks like Netsuite. Support is great and pricing is very reasonable.

Good Choice for a Ski Store POS System

Kommentare: Pros
-Easy to use (employees pick up the POS functions almost w/o training)
-Works great for repairs (you can check in customer items and add service items to the repair order)
-Great support - I asked a lot of questions on the back end features when I started, but the support team was patient and knowledgable
-Automated close out processs - easy process to close out register
-Do not charge for back room users - only charged by register - nice!
-Love the cloud! - awsome to work at home and not be chained to the store Cons
-No internal loyalty program
-Purchasing features a little confusing until you get the hang if it
-Needs a "copy product' feature Overall: Really like it. Looks at several systems and this was the best mix of features and simplicity

Happy MicroBiz user

Kommentare: I run a scuba/swim store. I have been really happy with MicroBiz, although it does have a couple things missing. It is really well designed - and has lots of features that save me time running thh store vs our old POS software. The support has also been excellent! Whenever I have a question or issue they are all over it and solve the issue right away- even if it requires a developer. The POS has been really easy for all our employees to use. I do wish that had an employee time clock as well as a loyalty program. We use another app for time clock and are still working on defining what we need for loyalty. MicroBiz says they are working on an integration to loyalty - but its not available yet.

Excellent Technical Support

Vorteile:

We have had Microbiz for our gun shop for about 10 years. It has been a good point of sale tool for us. It really does most everything you need it to do if you have a store. We recently had our computer crash and it corrupted many of the files on the software. I am very pleased with the help I received with the guys at tech support. They literally downloaded our files on their system and cleaned up what they could so we didn't have to start over with a new computer and we were able to transfer the backup to our new computer. Would absolutely recommend Microbiz

Nachteile:

There really isn't anything I don't like. the only thing is you only get 1 receipt when you have layaways and you have to hit R for reprint.

Best cloud pos system out there

Kommentare: I literally spent weeks researching systems and playing with as many systems that I could find. I must have looked at 20. A lot were way to basic to run a retail business and others were quirky. Microbiz works best for me. Some other systems such as vend and lightspeed came close but both did not handle the backend as well as Microbiz. Microbiz feels a but like a old school systems yet has all the advantages of cloud software. I really liked the some of the purchasing and receiving features. The documentation is pretty sparse but Microbiz assures mt that the self help material will be expanded.

Customer Support is Great

Vorteile:

I like how integratabtle with quickbooks this is. It is very simple, straight-forward and easy to use. Great for small companies.

Nachteile:

I don't really have any cons, this product has all the features that I need in a point of sale software.

Good POS System

Kommentare: I have been using Microbiz for about a month and I like it. We had a few issues getting the receipts to print properly, and there were a few glitches with the payment gateway - but support was helpful and its all working well now. They app has more features than other POS systems that we evaluated. Its design is well thought out and there are a number of things that makes our jobs easier. I highly recommend

Works Great

Kommentare: I looked at a bunch of cloud software before finding MicroBiz. Much better designed than the other cloud POS software I tried out. Not too complicated, but way more features than the other cloud POS. The ability to run a repairs department sold us ( as we repair clocks) My only issue was that there lack of a time clock for empployees. Would have been nice to have a way for employees to track hours worked.

MicroBiz is worth it!

Vorteile:

Really easy to use and the support on the back end is amazing.

Nachteile:

Struggled getting the scanner and bar code printer to work. Tough to get the Ecomm side dialed.