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Was ist BugHerd?

BugHerd ist ein einfaches visuelles Tool für Feedback und Bug-Nachverfolgung für Websites. Erleichtere das Melden von Website-Fehlern. Mit BugHerd kannst du Probleme mit einem Klick finden und Informationen zu ihrer schnellen Lösung erhalten. Website- und Softwarefehler werden direkt an das Task Board von BugHerd gesendet, eine Kanban-ähnliche Umgebung, die Design- und Entwicklungsteams das Verwalten von und Reagieren auf Website-Feedback ermöglicht. Beginne in wenigen Minuten mit einer kostenlosen 14-Tage-Testversion.

Wer verwendet BugHerd?

BugHerd hilft jedem, mühelos Kunden-Website-Feedback zu erfassen, zu verwalten und darauf zu reagieren. Ein ideales Tool für Agenturen sowie Designer-, Entwickler-, Projektmanagement- und Marketingteams.

Wo kann BugHerd bereitgestellt werden?

Cloudbasiert
On-Premise (vor Ort)

Über den Anbieter

  • Splitrock Studio
  • Ansässig in Southbank, Australien
  • 2010 gegründet

Support für BugHerd

  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Estland und 21 weitere

Sprachen

Englisch

BugHerd Kosten

Startpreis:

41,00 $/Monat
  • Ja, kostenloser Test verfügbar
  • Keine Gratisversion

BugHerd bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von BugHerd ist ab 41,00 $/Monat verfügbar.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Splitrock Studio
  • Ansässig in Southbank, Australien
  • 2010 gegründet

Support für BugHerd

  • Chat

Erhältlich in diesen Ländern

Australien, Belgien, Deutschland, Dänemark, Estland und 21 weitere

Sprachen

Englisch

BugHerd – Videos und Bilder

BugHerd Software - 1
BugHerd Software - 2
BugHerd Software - 3
BugHerd Software - 4
BugHerd Software - 5
6 weitere anzeigen
Videos zu BugHerd
BugHerd Software - 1
BugHerd Software - 2
BugHerd Software - 3
BugHerd Software - 4
BugHerd Software - 5

BugHerd Funktionen

  • Audit Trail
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Kanban-Tafel
  • Kommentare / Notizen
  • Priorisierung
  • Problem-Nachverfolgung
  • Problemmanagement
  • Projekt-Nachverfolgung
  • Projektmanagement
  • Statusverfolgung
  • Task Editing
  • Termin-Fristenmanagement
  • Third-Party Integrations
  • Ticket-Management
  • Werkzeuge zur Zusammenarbeit
  • Workflow-Management

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Wrike ist eine IT-Projektmanagement-Software mit Vorlagen, Gantt-Diagrammen, erweiterter Sicherheit, Genehmigungen, Berichten und über 400 Integrationen.
Good Day ist eine Arbeitsmanagementplattform zur Verwaltung von Projekten, Aufgaben, Produkten, Zeit und Teams, für produktive, transparente Zusammenarbeit. Erfahre mehr über GoodDay
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Bewertungen über BugHerd

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
70%
4
28%
2
2%
Ivan
Ivan
Senior Software Engineer in Italien
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Feedback sammeln mit Hindernissen

2,0 vor 3 Jahren

Vorteile:

BugHerd bietet eine vielzahl an Features wie z.B. das Annotieren von Screenshots.

Nachteile:

Langsame UI, optisch nicht sehr gelungen, manchmal Fehlerhaft.

Antwort von Splitrock Studio

vor 3 Jahren

Hi Ivan, Thanks for taking the time to write a review of BugHerd. Am very sorry that you seem to be having issues with the software being slow and buggy. We'd really like to look into that for you. Please send through an email with the issues you're having to support@bugherd.com and we'll take a look.

Iole
Iole
pm director in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Professional powerhouse

4,0 vor 7 Monaten

Kommentare: I recommend this software to anyone who'll listen. I typically have a love/hate relationship with productivity software, but this is a love/love relationship. I'm confident of its capabilities and acts as an extension of superior client service. Hats off to the BugHerd team!!

Vorteile:

I've never worked with more convenient software....it actually saves time, which is often-promised and never a reality. While it's convenient for production, the key feature that is most beneficial is allowing non-technical users (think account leaders, PMs, but particularly clients) to simply point and click to identify an issue. It takes a screenshot of where the issue was identified, so even if detail is missing from the logged issue, the software provides the solution.

Nachteile:

I love it too much to have a least-liked feature, but if I had to point to something, I'd like the ability to have an 'explainer' within the projects, so if someone goes to a project, they know which URLs to review, expectations, timelines, etc., versus having to capture that information separately. At times it's been buggy, but nothing that was a deal-breaker; for example, it'll move tasks back to their original status, even if marked completed. I only experienced this 2x in 2 years.

Kimberly
Instructional Designer in USA
E-Learning, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

This tool pays for inself very quickly

5,0 letztes Jahr

Kommentare: Over the 30+ years that I have been working in the education industry, I have never encountered a more effective or efficient tool. Bugherd does exactly what it was designed to do, and it does so very well for a reasonable price. I cannot say enough good about this product and the support provided by this company.

Vorteile:

Clear user interface that anyone can quickly learn to use. Flexibility so that it can be adapted to the needs of each project.

Nachteile:

There isn't anything that I dislike about it.

Antwort von Splitrock Studio

letztes Jahr

Hi Kimberly, Thank you so much for the glowing review of BugHerd. We're delighted it's saving you so much time and streamlining your project. Really appreciate you taking the time to share your love. Cheers, Merrin

Dealdiane
Mr in Neuseeland
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great for client and QA collaboration

4,0 vor 7 Jahren

Vorteile:

This is a great tool for when you want clients and quality assurance testers to be able to mark items that needs attention.

Nachteile:

Needs more (built-in) integration with major bug tracking softwares. Marker can sometimes point to a wrong location but screenshots can also be taken when creating an issue as a solution to that

Dana
Senior Web Marketing Specialist in USA
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BugHerd has helped managing multiple website issues in one place.

5,0 letztes Jahr

Vorteile:

The UX is easy to navigate. Our team members find it very easy to use in diagnosing issues on our websites.

Nachteile:

Updates to the software that impacted our deployment but the team at BugHerd fixed the issue quickly so we were able to continue using it.

Antwort von Splitrock Studio

letztes Jahr

Thanks Dana for the fabulous review, glad to hear you and the team find it so easy. Urgh to the update affecting your use of BugHerd, but pleased to hear the team were able to fix it quickly. Cheers, Merrin

Andrew
Andrew
CEO in Kanada
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Get BugHerd and never get another bug list over email.

4,0 vor 4 Jahren

Kommentare: Love it! We use it every day.

Vorteile:

Clients and team love using this tool. It’s easy to figure out and use for everyone.

Nachteile:

No way to see items assigned to you across all projects.

In Betracht gezogene Alternativen: Asana

Gründe für den Wechsel zu BugHerd: Contextual bug pins

Antwort von Splitrock Studio

vor 4 Jahren

Hi Andrew, thank you so much for your amazing 10/10 review! Your feedback is being heard by our team as we continue to make BugHerd better for you, your team and your clients.

Chris
Chris
CEO and Creative Director in USA
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Our clients LOVE it

4,0 vor 5 Jahren

Vorteile:

To us, the client experience reigns supreme. Also, we hated getting two mile long emails with website edits. With BugHerd, our website review process and ongoing support has become incredibly efficient. Our clients love knowing they can add a note to their website to get our eyes on it, and we MUCH prefer having a list of easy to understand BH notes to deal with instead of trying to interpret email chains!

Nachteile:

BugHerd keep improving - so I have nothing negative to say. All the main features I could ask for already exist, and they have made major improvements to their interface and client side implementation process.

Antwort von Splitrock Studio

vor 5 Jahren

Thank you for such a detailed and fantastic review Chris. We are so pleased to be able to help reduce those mile-long client feedback emails! We will strive to continue improving the product to make your workflow even more efficient.

Štefan
Štefan
Senior IT project manager in Slowakei
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very handy tool in web development

5,0 vor 4 Jahren

Kommentare: vera satisfied and very excited with new features implemented in this handy tool

Vorteile:

Very handy and usefull software that helps organize various tasks during developing a new website. Aditional information collected into specific task are very helpfull for developers, and also captured screenshot and possilibility to add files to task (for example video)

Nachteile:

sometimes its problem to capture screenshots of website.

Antwort von Splitrock Studio

vor 4 Jahren

Thank you for taking the time to write such a great review for us Stefan! We really appreciate when customers provide this kind of detail in their reviews. We are always actively looking for ways to improve the product so your review has been extremely helpful.

Mark
Mark
Developer in Südafrika
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A no-brainer purchase for any agency or development team

5,0 vor 5 Jahren

Kommentare: A pleasure to use. Easy to install and use and it makes QA testing a delight.

Vorteile:

It removes any ambiguity about bugs and feature requests. Being able to annotate a comment directly on a live / staging website, is a huge perk and something that I now cannot live without.

Nachteile:

The lack of customizable columns in their kanban-style layout is a pity. Not a deal breaker, but our agency workflow does not follow a 'backlog', 'doing', 'done', 'closed' workflow and we end up having to have internal discussions about what 'backlog' actually represents in our own workflow. Would be great to rename these columns and have more/less of them.

Antwort von Splitrock Studio

vor 5 Jahren

Thank you so much for your fantastic review Mark! Your feedback is how we continue to improve. You'll be pleased to hear that custom columns are on their way, stay tuned!

Stella
Stella
SEO team manager in Griechenland
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Efficient and easy to use QA tool

5,0 vor 4 Jahren

Kommentare: We've been using Bugherd for several years for website QA tasks and the experience is great so far. We have not thought of changing this tool, it serves its purpose 100%. Easy to use, the drawing and the tagging really help with identifying the exact location of bugs.

Vorteile:

the drawing and the tagging really help with identifying the exact location of bugs

Nachteile:

Nothing so far, even when our team had contacted the support in the past to sort out the lack of some features, the Bugherd dev team managed to update their product and those features were finally added

Antwort von Splitrock Studio

vor 4 Jahren

Hey Stella - thanks for the great review of BugHerd. So glad you've been helping to further develop BugHerd with us to be an even more useful tool.

Elizabeth
Elizabeth
Project manager in Kanada
Verifizierter Nutzer auf LinkedIn
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I love bugherd!

5,0 vor 4 Jahren

Vorteile:

very easy to use, easy to report issues and sort them. usefull to have context for the issues.

Nachteile:

I have nothing to report about the cons.

Antwort von Splitrock Studio

vor 4 Jahren

Hi Elizabeth, thank you for such a wonderful review! It's so great to hear that BugHerd is making you and your team's work easier.

Bill
Digital Director in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great bug tracker and online collaborative tool

5,0 letztes Jahr

Vorteile:

The features I need and not bloated with ones I don't need.

Nachteile:

I really do not have any cons to list other than the limitations to number of users for a given price.

Antwort von Splitrock Studio

letztes Jahr

Hi Bill, Thanks so much for your review of BugHerd. Really appreciate hearing that you find it a great collaboration tool for tracking bugs. Cheers, Merrin

Bertus
Senior Software Engineer in Südafrika
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Bug Tracking at its best form, simple and fast

5,0 letztes Jahr

Vorteile:

It is very simple to load, track, and update bugs.

Nachteile:

Unable to view the captured and uploaded screenshots without opening a new window.

Antwort von Splitrock Studio

letztes Jahr

Hi Bertus, Thank you for taking the time to review BugHerd. Love hearing that for you it's Bug Tracking at its best. Cheers, Merrin

Elliott
Web and software developer in UK
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An essential tool for serious project management

5,0 vor 4 Jahren

Kommentare: This product is exceptional, without it web and software development would be much harder to manage, I manage multiple projects each having multiple members, the thought of tracking bugs from multiple sources like I used to in email and spreadsheets would literally take for ever to track, update and share, BugHerd has saved me and my team thousands of wasted hours!

Vorteile:

Projected based in-browser centralised tasks in one place makes project management a breeze, also having comments in one thread related to a single task helps to pinpoint and focused on bug tracking that others products just can’t do well. I couldn’t bear to go back to email or spreadsheet task list!

Nachteile:

As projects grow and users need to be added to different projects the cost can get expensive, be aware that the lift from 10 users to 25,50 isn’t obvious from the outset, know this in advance so it can be absorbed in your SLA’s

Antwort von Splitrock Studio

vor 4 Jahren

Hi Elliott, You've made our day by letting us know your team has saved thousands of wasted hours with BugHerd. Thanks for your thorough and kind review.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Fast bug tracking for bulk bugs, with slow development of new features

4,0 vor 6 Jahren

Kommentare: I've been using BugHerd for around 3 years now on large scale web projects, often with 500-2000 bugs reported throughout the project life. I've recently tested all of the key bug tracking tools available for website development, and BugHerd is hands down, still the fastest and most useful tool for bug reporting with a useful user area for bug management. The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better.

Vorteile:

Fast bug reporting with easy to set tags, users and descriptions. Easy to filter user area with kanban columns, search and the ability to go click on a bug and be anchored to a pin in the bugs location on your website. No need to install code for each website you test.

Nachteile:

The development team is very slow to update and make changes to BugHerd. BugHerd is lacking bulk select features, and their connections to third party tools with better backend management aren't up to scratch.

Antwort von Splitrock Studio

vor 5 Jahren

Thank you for your fabulous review. We're glad to hear you're still a fan of the product. Rest assured we are working on some fantastic new updates that you'll definitely appreciate in 2020.

Christian
Director in Australien
Onlinemedien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Bugherd is as indispensable as email

5,0 vor 4 Jahren

Kommentare: Im a huge fan of Bugherd. It's open all day and I constantly refer to it for project/task updates. In a virtual team setting and work from home, it has become indispensable.

Vorteile:

Bugherd is the perfect tool for clients to capture ideas, bugs and issues on their site. We can also use it to communicate with all parties involved on the task and track the progress of the ticket.

Nachteile:

Not much to dislike. There are opportunities to make it better including adding time tracking.

Antwort von Splitrock Studio

vor 4 Jahren

Thanks Christian for the lovely review and your suggestions for making BugHerd even more useful for you. Love it!

Denitsa
Digital Project Manager in Kanada
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great tool for small and medium-sized businesses

5,0 vor 4 Jahren

Kommentare: I've been using this tool for over 1.5 years and I love it. It helps keep up with our QA process and keeps track of all the bug reports. It has easy to use comment area where people can ask for clarification on each task/bug and it also automatically tracks all the nesessary technical details (screen resolution, operating system etc) when you report a bug, which a developer would need. I've used other alternatives such as Zendesk (which is also a great tool) however for smaller teams, I find BugHerd to be a great solution.

Vorteile:

BugHerd is very easy to use. I haven't run into a case where someone (neither a client or a developer) has difficulties hitting the ground running with it.

Nachteile:

The email notifications can be a much. There is an option to modify that in the settings of course, however I find clients don't typically dive into those.

Antwort von Splitrock Studio

vor 4 Jahren

Hey Denitsa, wow your 10/10 review means a lot to us! We're so glad that BugHerd has been so helpful for you, and your feedback is being passed on to our team as we do our best to make BugHerd even better.

Lee
Lee
Owner/Founder in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best tool for web design

5,0 vor 5 Jahren

Kommentare: I have been using BugHerd for many years and it is simply the best. All of my clients love it and it has simplified the website review process so much. I don't know what I would do without this tool. It is amazing.

Vorteile:

Easy of use and ability to tag the specific spot that needs correcting on websites.

Nachteile:

Sometimes the email notifications don't notify you of new bugs on the site.

Antwort von Splitrock Studio

vor 5 Jahren

Thank you for such a detailed and 10/10 review Lee! We appreciate you taking the time our of your day to give us such excellent feedback.

Ashley
Associate Creative Director in USA
Design, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Can't live without Bugherd

5,0 vor 3 Jahren

Vorteile:

Bugherd is a wonderful tool that has made bug tracking on web jobs in our company so much smoother. I love that if you install the browser extension, certain pieces of information - including browser info and screen grab - are automatically logged. I can very easily assign teammates, tags, priorities and more. I can comment directly at people. There is so much to love about this platform.

Nachteile:

The only thing I can think of is that you can't set project specific notification settings - I can't set just one or a few projects to notify me every time a bug is added... it is the whole company's account.

Antwort von Splitrock Studio

vor 3 Jahren

Thanks for taking the time to write such a lovely review of BugHerd, Ashley. Really appreciate it. Will pass on the suggestion for project specific notifications to help make BugHerd an ever smoother experience for you.

Todd
Content Director in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Real Game Changer for Web Dev

4,0 vor 5 Jahren

Kommentare: Clients have really leaned into this platform. The level of transparency it provides is a big deal for them and allows us to work alongside them rather than play the interpretation game. I'd suggest it to any team that handles large website builds or even simple landing page designs.

Vorteile:

BugHerd has been a pretty big game changer when it comes to my team's web development capabilities. While we used to have to add significant notes to PDFs and emails to send to the client (and vice versa), now we can tackle changes and feedback right at the source. The tool is fairly simple to use and makes it easy for our clients to give us their thoughts, which has made our timelines shorter and deliverables easier to fulfill.

Nachteile:

Since BugHerd is still being refined and updated pretty frequently, there are the occasional hiccups. It still has some quirks with multiple website testing instances that tend to cross some wires in the feedback. The ability to add a voice recording or brief screen recording to really lock down feedback would be great. When working with a team in a different area, adding bugs to your site can be interpreted a million different ways, so an easier way to provide specific info would be the next evolution of BugHerd.

Antwort von Splitrock Studio

vor 5 Jahren

Hi Todd, What an awesome and thorough review! Thank you so much. How cool is your idea of a voice recording? We'll look into it. Thanks again. The BugHerd Team.

Gui
Project Manager in USA
Internet, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BugHerd saves hours of client calls and endless piecemeal emails with feedback!

5,0 vor 4 Jahren

Vorteile:

It's great to be able to let clients review sites on their own at their own pace. That has saved me hundreds if not thousands of hours on client calls going back and forth on their thoughts. I absolutely love BH. Thank you for existing!

Nachteile:

We have had minor issues with clients not being able to create their accounts, seeing the BH tab, or losing the BH tab after the first round of review. It would also be great if it was compatible with all browsers.

Antwort von Splitrock Studio

vor 4 Jahren

Hey Gui, we really appreciate this amazing review from you! Your feedback has been passed onto the team as we continue to improve BugHerd, making it the best it can be.

Phillip
Web Developer in Neuseeland
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Nice UI. Not compatible with responsive websites, however

4,0 vor 7 Jahren

Kommentare: Easy for the client to log bugs and to view details about the bug without having to go back to the client to ask more questions and it automatically takes a screenshot from the client's computer when logging the bug.

Vorteile:

I like the nicely designed UI which allows you to use drag and drop mouse movements to move jobs from in progress to completed etc. I like how you can comment on items and how the client can respond. You can see the client's browser, OS and screen size automatically so you don't need to ask the client themselves!

Nachteile:

When the client logs a bug in a responsive view and you load the bug task in a full desktop view, hidden mobile elements that aren't available in the desktop view are also hidden. It's not easy to know they are talking about the mobile view without manually checking the screen resolution every time you view a new bug. The extra client details are only accessible if the client installs the BugHerd browser plugin.

Adam
CEO in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BugHerd is a life saver

5,0 vor 4 Jahren

Kommentare: We use this with our customers to help make the process of identifying bugs easier for us and for them. It works every single time, even our less tech-savvy clients are able to use this with ease!

Vorteile:

We absolutely love how easy it is to add, edit and deal with bugs in our website applications.

Nachteile:

There is nothing we don't like about the software

Antwort von Splitrock Studio

vor 4 Jahren

Hi Adam, What a lovely review you've left for us. We're so chuffed to be called a life saver!

Katie
Katie
USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great software that makes the website revision process a breeze

4,0 vor 8 Jahren

Kommentare: Great software that helps collaborate on developing (or developed) websites! We put our websites on a staging link for our internal teams and for the customer to review before pushing it to the main URL. BugHerd compliments this well by giving us one place to "herd" our "bugs" and assign to the correct person or team to correct it before the roll out. You can set priority, reorder the comments, assign them or reassign them, change the progress of each bug, and watch as progress is made on correcting (and double check) the reported isssues. This is easy to use, easy for anyone to pick-up quickly, and much easier than trying to type out changes in a document. You can pinpoint a spot on any page of the website that you're referencing and it even attaches a screenshot in case there is variance between browsers, which does happen. Great product that makes the revision process go quickly and smoothly.

Vorteile:

Easy to use and SO helpful with screenshots for easy bug

Nachteile:

Have to sign up individually and have to download the program for each website used

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Amazing feedback tool

5,0 vor 5 Jahren

Kommentare: We used Bugherd on two different website launches, one of which was a web application which required a lot of testing before going live. The use of Bugherd easily cut a few weeks off of our projects by streamlining the feedback/bug reporting features.

Vorteile:

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome. Users were able to submit feedback simply, power users with the browser extension could submit more informative feedback with screenshots, and the kanban style board for managing feedback was SO helpful for prioritizing and tracking bugs and issues.

Nachteile:

As far as I am concerned it is perfect in every way. There is not much more one can ask for when using a tool that only requires a simple snippet of code to change the way your users provide feedback.

Antwort von Splitrock Studio

vor 5 Jahren

Practically perfect in every way? Wow! What an awesome review. Thank you so much, we are so pleased that our tool makes getting actionable feedback easy for you and your clients!