Wer nutzt diese Software?

Small, Medium, and Large companies, with 5-40,000 computers to manage.

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4.3 / 5
  • Benutzerfreundlichkeit 4.3 / 5
  • Kundenservice 4.1 / 5
  • Funktionen 4.1 / 5
  • Preis-Leistungs-Verhältnis 4.7 / 5

Produktinformationen

  • Startpreis 1,95 $/Monat
  • Preisinformationen Volume Discounts available when licensing over 100 computers.
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Bravura Software
  • http://www.bravurasoftware.com/optitune/
  • Gegründet 2007

Über OptiTune

OptiTune is a cloud based solution that lets you manage the PCs in your organization. Deploy apps, install updates, check for malware, view performance data, and perform a complete hardware and software inventory with OptiTune. You can also provide remote assistance to end users through OptiTune's built in Remote Assistance feature.

It's free for your first year (for up to 10 computers), and only $3/computer per month otherwise.

OptiTune Funktionen

  • Echtzeit-Benachrichtigungen
  • Einsatz-Management
  • Für MSPs
  • IT-Asset-Management
  • Korrektur-Management
  • Mobiler Zugriff
  • Netzwerküberwachung
  • Sanierungsmanagement
  • Bedarfsmanagement
  • Beschaffungsmanagement
  • Compliance-Verfolgung
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Konfigurationsmanagement
  • Kostennachverfolgung
  • Lieferanten-Management
  • Vertrags-/Lizenz-Management
  • Wirtschaftsprüfung-Management
  • Compliance Management
  • Ereignisprotokolle
  • Fernzugriff
  • Hardware-Inventur
  • IT-Kostenplanung
  • Kapazitätsüberwachung
  • Korrektur-Management
  • Lizenzmanagement
  • Software-Inventar
  • Terminplanung
  • Überwachung der Benutzeraktivität
  • Abrechnung & Rechnungsstellung
  • Backup und Recovery
  • CRM
  • Dashboard
  • Fernzugriff
  • Help-Desk
  • Korrektur-Management
  • Live-Chat
  • Problemmanagement
  • Projektmanagement
  • Terminplanung

Die hilfreichsten Reviews für OptiTune

Awesome, great, and totally happy!

Bewertet am 19.12.2017
Ricky R.
CEO
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can support my customers without a lot of extra work. I know usually that a machine has went offline before they do. It allows me not only to support them but be proactive.

Vorteile: I like the fact that it is so affordable and that it just flat out works. The customer support has been great along with top notch product. I can monitor workstations and servers in real time and get alerts when something is not available. I also love the fact that I have the little local support agent to give them a place to let me know what machine they are on and what link and page I have available to them.

Nachteile: The lacking part of the software is the remote control agent on our side. I wish that it would snap the screen to fit my screen so that there were no scroll bars. I also would like to see copy and paste from my machine the remotely controlled machine. The ability to have keypresses such as the windows key and other keys as well.

Switching to OptiTune from a competing product has been great for my customers and business.

Bewertet am 19.12.2017
Scott W.
Prinicpal Consultant
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Time savings, cost savings and operational efficiency.

Vorteile: The customization capability through OptiTune is perfect for my business. As a small MSP, flexibility of the solutions we deploy and the ability to customize them to fit our needs and allow us to deliver better service to our customers is critical, and doing it cost effectively is always a priority. The features that benefit us the most are reporting and notifications as well as deploying customized operations. Being notified, reliably, of issues in our customer environments ensures we're able to keep our customers happy, regularly addressing issues before it affects customer operations. The flexibility OptiTune offers to deploy custom tasks has taken several tasks that were previously done manually, or without any monitoring, and made it so they can be both automated and monitored.

Nachteile: While there's not much to not like, it would be ideal if the mobile capabilities were better suited for a highly mobile administrator, and mobile remote access was offered. Additionally, better grouping throughout the user interface would better help us manage and locate a specific asset quickly.

This software makes managing the network easy and fast

Bewertet am 20.12.2017
Hillary M.
IT OFFICER
Bankwesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The pro-active way to managing the domain. We also could know who else is using what software on the company machines and deal with them appropriately

Vorteile: The remote control functionality as well as its pro-activity. it used to advise me of PCs with threats and those yet to update well on time.

Nachteile: The system could not suggest sites where to download specific drivers identified as needed from. It could simply identify the needed driver but could not offer where i could get it from.

I switched from Windows Intune to OptiTune, primarily for the features to price ratio. I love it!

Bewertet am 19.12.2017
Tavis C.
System Administrator
Computer-Software, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like that OptiTune is basically a central database of all hardware, software, and location of your monitored computers. I also use it to alert me when a server goes offline, updates fail to install, a detected infection or attempted malware infection, etc.

Nachteile: The alerting can be a little challenging to setup for a newbie.
Sometimes alerts are inaccurate - such as occasionally I have offline alerts for servers that are still online. This may be a bad route or something to the monitored server, however.

Overall a great product with some needed tweaks

Bewertet am 21.12.2017
Russell T.
Owner
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Simple setup and deployment make it easy to sell and profit.

Vorteile: Opti Tune is an easy set up and simple install on the customers machines. The dashboard is well laid out, and easy to read. SMS notifications when there is a problem is a nice feature.

Nachteile: Lack of simple and scheduled reporting. There is an option to export data to either CSV or XML, but I want simple formatted reports that can automatically be sent to clients each month.
The remote agent needs work so that it will automatically scale to my screen so there is no scrolling back & forth to see the entire client screen.

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