Was ist Hotel Link Solutions?
The Hotel Link system is an innovative accommodation sales platform comprising a number of inter-operable modules (hotel website, booking engine/payment gateway, channel manager, and social media). They can be set-up as one seamless package. You choose the number of channels you want to distribute via, or you can select only the individual modules that suit you best.
Wer verwendet Hotel Link Solutions?
Marketing solution that assists small to midsize hotels & vacation rentals with brand promotion, online bookings, inventory management and more.
Wo kann Hotel Link Solutions bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Hotel Link Solutions
- 2011 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Sonderverwaltungsregion Hongkong
Sprachen
Deutsch, Englisch, Portugiesisch, Spanisch, Vietnamesisch
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Über den Anbieter
- Hotel Link Solutions
- 2011 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Sonderverwaltungsregion Hongkong
Sprachen
Deutsch, Englisch, Portugiesisch, Spanisch, Vietnamesisch
Hotel Link Solutions – Videos und Bilder
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Hotel Link Solutions Funktionen
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SYSOTEL
Arcanite
Bewertungen über Hotel Link Solutions
Maria natalia L.
In Betracht gezogene Alternativen:
User Friendly Software
Kommentare: Easy to use, time saving, and effective to generate bookings.
Vorteile:
Everything is on it. The software saves my time to allocating the rates and availability. Very effective to generate the booking to website. The most important thing is that the channel manager makes my hotel is getting popular thought we are located faraway from the center of Lembongan Island. Great job, Hotel Link!
Nachteile:
The report in Front desk is rarely the same with the manual report, but it doesnt happen often.
Antwort von Hotel Link Solutions
vor 3 Monaten
Hi Maria, Thank you for leaving us a review. It is nice that you find our system user-friendly and you are satisfied with our customer service. We hope that you will like our upcoming system features which are gonna live in the future.
Silvana N.
In Betracht gezogene Alternativen:
Rockwater Resort Review
Kommentare:
Professional company to be associated with. Their support team are excellent and always available.
Have never experienced any down time. If there is a glitch, technical support work on the issue quickly to resolve in least amount of time.
Vorteile:
website setup, calendar, payment and channel manager are easy to set up, implement and use.
Nachteile:
There isn't much not to like. To use this software you don't need to be an IT guru. Every step of the way there is always an option to proceed or cancel action which is great.
Antwort von Hotel Link Solutions
vor 9 Monaten
Hi Silvana, thank you for sharing your feedback. We're really glad that you like our platform and find it easy to use. Hotel Link always listens to our clients' opinions and take action on improvement to enhance their experience.
Tarciso R.
In Betracht gezogene Alternativen:
Ajuda no gerenciamento
Kommentare: O sistema ajudou no controle de reservas e nas vendas, mas ainda muito fraco para fazer orçamentos, mesmo assim ajudou bastante no crescimento das vendas diretas.
Vorteile:
Controle das reservas, gestor de canais de vendas e o site integrado.
Nachteile:
Muito confuso os relatórios, não registra os e-mails dos Hóspedes para publicidade, não tem App para iOS somente androide, algumas funções dão bug e o suporte fraco para o usuário.
Antwort von Hotel Link Solutions
vor 3 Monaten
Hi Tarciso, Thank you for leaving us the feedback. Unfortunately, you are not satisfied with some points. We're sorry for any inconvenience which may be caused. We want to mention some ideas in your comments to make them clearer. Firstly, our system does record the guest's emails in the Guest Details Report section, so the user can export the file for further purposes like advertising. Secondly, our app has both Android and IOS versions so it can adapt to different mobile devices. Regarding support, we have various channels that the user can reach such as local support teams (applicable for some regions), message box on the extranet dashboard or sending your request directly to the support team via email support@hotellinksolutions.com. Hope that this answer is helpful for the issue that you are facing.
Ed D.
Hotel Link User chasing simple yet effective system
Kommentare: Very happy, very easy to learn, very easy to progress and fix up items.
Vorteile:
I find the system easy to use, functional and simple as a back end programming for all of our Channel OTA, website, reviews bookings and customer details
Nachteile:
The only simplified addition I am searching for is multi guest functionality. Our groups and guests sometimes have more than one family member and we would the ability to capture this and feed into our daily PMS operating system.
Antwort von Hotel Link Solutions
vor 3 Monaten
Hi Ed, Thank you for your feedback. It is so great that you love the simplicity and effectiveness of Hotel Link system. Your comment for the improvement is appreciated and we will consider it to make the system better.
James R.
In Betracht gezogene Alternativen:
Glad I made the switch
Kommentare: I’m very happy and have found [SENSITIVE CONTENT] very helpful throughout the whole switching process.
Vorteile:
Switching to Hotel Link from another big name company was easy, they took care of everything and made it painless. I like the functionality and find it so much easier to use and navigate. I have already seen an increase in direct bookings. The best of all is it has reduced my costs compared to my previous channel manager.
Nachteile:
The pre-populate function needs to improve to include a database of regular guests, so you don’t have to keep inputting their details for every booking.
Antwort von Hotel Link Solutions
vor 10 Monaten
Hi James, thank you for trusting and using Hotel Link's service. We are very happy that you have good experiences with our support and you can gain benefits about cost & effectiveness from Hotel Link's channel manager.
